Embrace Financial Services Recensioni 

2245
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I have used Lisa Cummings at Embrace for a number of mortgages over several years and wouldn't consider using anyone else. Despite living in the North East of Scotland and nowhere near her branch,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As first time buyers we weren't sure what to expect with trying to get a mortgage but Kristopher made the process really straightforward and explained everything clearly. He was on hand to address all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

James Hindley made my first time buying experience so much less stressful. Everything was swift and efficient, and explained everything in a way that made sense and made getting a mortgage feel like I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Louise Burrows was extremely helpful throughout the whole process. She really took her time with us, explained everything very clearly and patiently, and was warm and empathic. We never felt rushed or... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. anche in
  3. Consulente finanziario

Scritti dall'azienda

Embrace Financial Services have mortgage advisers across the UK who will give expert advice and guidance throughout the mortgage process – giving you your precious time back. We are open 7 days a week, from 7am until 10pm Monday to Friday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

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4,9

Tutte le recensioni

(2245)

307 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very helpful and responsive

Very helpful and responsive
Simon was my financial advisor for the mortgage product renewal. Consistent with my previous experiences with Simon, he displayed great professionalism, knowledge and responsiveness to my needs. The service was tailored to our requirements and it was very helpful, thank you.

5 giugno 2026
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Risposta di Embrace Financial Services

Thank you for your kind feedback! We’re glad Simon provided a helpful, responsive service and tailored everything to your needs, your continued trust means a lot to us.

Valutata 5 stelle su 5

We re-mortgaged through Amy at Reeds…

We re-mortgaged through Amy at Reeds Rains in St Helens and so happy we did! She helped every step of the way, making sure we understood all the ins and outs of the process, which was needed as this was our first ever re-mortgage. We also feel so confident we got the best rate in the market! Thank you so much for all your help Amy - highly recommend to anyone wanting a mortgage/re-mortgage!

5 giugno 2026
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Risposta di Embrace Financial Services

Thank you for your fantastic feedback! We’re so pleased Amy supported you every step of the way and helped you feel confident throughout your first remortgage, your recommendation means a lot!

Valutata 5 stelle su 5

Ray was so helpful!

Ray was so helpful when me and my partner came to him to start our journey as first-time buyers. He gave us so much great information, provided amazing solutions and made the whole process less daunting. We would highly recommend him to anyone looking for a mortgage broker, especially first-time buyers in a similar position to us!

4 giugno 2026
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Risposta di Embrace Financial Services

Thank you for your lovely feedback! We’re so pleased Ray made your first-time buying journey feel less daunting and provided such helpful support, your recommendation means a lot!

Valutata 5 stelle su 5

Very helpful

Very helpful. Nothing to do on our side. Try and get us the best rates

4 giugno 2026
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We are delighted you found our service helpful and appreciate your kind words.

Valutata 5 stelle su 5

My new and last mortgage offer was…

My new and last mortgage offer was Explained in best detail which made me feel at ease when deciding.

2 giugno 2026
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Risposta di Embrace Financial Services

We are so pleased to hear that our detailed explanation made your mortgage decision easier. Thank you for your kind words!

Valutata 5 stelle su 5

If you need a mortgage advisor, look no further than Graham!

I cannot recommend Graham highly enough! As a first-time buyer, the mortgage process felt incredibly daunting, but Graham was exceptional from start to finish. He is incredibly knowledgeable and took the time to ensure I understood every piece of paperwork and detail along the way, which gave me so much confidence. Thanks to his efficiency, I had my formal mortgage offer approved within just two weeks of my property offer being accepted.

His communication is fast, crystal clear, and he is a genuinely friendly person to work with. What stood out to me the most was when he went completely above and beyond by jumping on an ad-hoc call with me after I received my home buyer’s survey back and completely put my mind at ease.
Graham made what could have been a chaotic process feel completely streamlined, simple, and stress-free. If you need a mortgage advisor, look no further than Graham!

11 aprile 2026
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Risposta di Embrace Financial Services

Thank you so much for taking the time to share your experience.

We’re really pleased that Graham was able to make such a positive difference, especially as a first-time buyer. It’s so important to feel supported and informed throughout the process, and it’s great to hear he helped make everything feel more straightforward and manageable.

Wishing you all the very best in your new home, and thank you again for your recommendation!

Valutata 5 stelle su 5

"As a first-time buyer

"As a first-time buyer, I was nervous about the mortgage process, but my advisor made everything simple and stress-free. Fantastic service."
kudos!!!

2 giugno 2026
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Risposta di Embrace Financial Services

We're so glad we could make your first mortgage experience simple and stress-free. Thank you for your kind words!

Valutata 5 stelle su 5

Amy Prescott at embrace was amazing…

Amy Prescott at embrace was amazing with helping us secure the best mortgage deal for our new home. Ensuring we had the best offer and keeping us informed throughout.. Amy is very personable and nothing was too much trouble. Thanks again

19 maggio 2026
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Risposta di Embrace Financial Services

We're so pleased to hear Amy helped you secure the best mortgage deal for your new home. We appreciate you sharing your positive experience!

Valutata 5 stelle su 5

Simon Durose @ EmbraceFS

Simon Durose is the best! From first appointment, through the buying process and completion he guided myself and my partner perfectly through a very busy time as first time buyers. Simon is a credit to his employer with vast knowledge of the mortgage market and additionally great knowledge of the estate agency world. I would (and have) recommend Simon to anyone looking to buy!

8 aprile 2026
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Risposta di Embrace Financial Services

Thank you so much for your wonderful feedback! We're delighted to hear Simon supported you so well throughout your first home-buying journey, he’ll really appreciate your kind words and recommendation.

Valutata 1 stelle su 5

Disappointed with the service

Disappointed with the service that was provided. Made an appointment and spoke to one of the advisors. As requested sent all our documents over, only to receive a call from the advisor informing us that he was on annual leave for a week and would call us on his return. 5-days later, we are still to hear from him or them.
As we only wanted to loan a small amount over a limited period, I get the impression that it wasn't worth his or their time!

I'd rather people be honest with you and state this without promising to call you back.

19 maggio 2026
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Risposta di Embrace Financial Services

I’m really sorry to hear about your experience. We completely understand how frustrating this must have been, especially after providing your documents and expecting a timely follow-up.

This isn’t the level of service we aim to provide, and we apologise for the lack of communication regarding the advisor’s availability. Please be assured that all enquiries are important to us, regardless of the amount you’re looking to borrow, and your experience is not what we would expect.

Valutata 5 stelle su 5

Helpful, honest and straightforward.

Having enjoyed a low rate for the last five years, it was with some trepidation I began the process of trying to secure a new mortgage deal. Ray Lang was his usual helpful, honest and straightforward self. He is an expert at removing obstacles and clarifying the most complex of issues. I now have secured a satisfactory deal for the next couple of years. Many thanks.

15 maggio 2026
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Risposta di Embrace Financial Services

Thank you for your kind feedback. We’re delighted to hear Ray provided his usual helpful and straightforward support and that he was able to secure a deal for you. We’ll be sure to pass on your thanks.

Valutata 5 stelle su 5

First time buyer

I cannot thank Lisa enough for all her advice and support. As someone stuck in the cycle of private rent I didn't think a mortgage would be an option for me. She did everything possible to find a deal that suited me and through a track record mortgage we managed to find something affordable to get me on the property ladder. She was on hand for all of my questions, of which there were many, and her knowledge and expertise were invaluable during the process. Thank you so much!

1 giugno 2026
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Risposta di Embrace Financial Services

Thank you for your lovely feedback. We’re so pleased to hear Lisa was able to support you every step of the way and help you secure your first home. We’ll be sure to pass on your kind words - congratulations! 🎉

Valutata 5 stelle su 5

excellent service

Nuala was very pleasant to deal with and communication was excellent. She was able to recommend a solicitor that was significantly cheaper than other quotes!

28 maggio 2026
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Risposta di Embrace Financial Services

Thank you for your feedback. We’re delighted to hear Nuala was pleasant to deal with, kept communication clear, and helped you find great value.

Valutata 5 stelle su 5

Professional, Thorough, and Truly Dedicated

We cannot thank Lisa C enough for all the help and support she gave us during our mortgage process. We originally contacted her when putting in an offer on our first property. Although that purchase did not go through, we were so impressed by how thorough and helpful she was that we immediately reached out to her again when we found another property.
This time our offer was accepted, and Lisa was incredible throughout the entire process. She took so much time to carefully review our offer, explain every detail clearly, and answer every question we had, no matter how small. Her knowledge and patience gave us a lot of confidence during what can otherwise be a very stressful experience.
What stood out most was her dedication. She even worked on her day off to ensure our Agreement in Principle was updated in time for us, which genuinely made a huge difference.
Lisa was professional, responsive, supportive, and completely committed to helping us. We truly felt her service was worth every penny and would highly recommend her to anyone looking for expert mortgage advice and support.

26 maggio 2026
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Risposta di Embrace Financial Services

We are so happy to hear about your positive experience with Lisa. It is wonderful to know that her dedication and thoroughness made such a significant difference during your mortgage process. Thank you for sharing your kind words and recommendation.

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly and helpful. Explained everything really clearly. Thank you again!

15 maggio 2026
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Risposta di Embrace Financial Services

We're glad you enjoyed your experience. We appreciate your kind words.

Valutata 5 stelle su 5

The best ever

The best ever. Want to call out Nuala for the amazing service and help. Was there for every guidance I needed as a first time buyer in the UK and recommended the best people to work. Stood beside as a family. Thank you so much would not have happened without your support and help. Always grateful ☺️

22 maggio 2026
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Risposta di Embrace Financial Services

We're so glad Nuala could provide such amazing support during your first home buying experience. Your kind words mean a lot to us!

Valutata 5 stelle su 5

Louise Burrows helped us protect our…

Louise Burrows helped us protect our family with life& critical illness insurance and income protection. Really enjoyed working with Louise who helped answer any questions and concerns, guiding us to make the right decision for our family. Quick communication, informative and friendly!

22 maggio 2026
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Risposta di Embrace Financial Services

Thank you for your wonderful review! We are so pleased Louise could help protect your family and guide you to the right decisions. Your kind words mean a lot to us.

Valutata 5 stelle su 5

Lois Keefe at Reeds Rains Carrickfergus 😊

A huge thank you to our mortgage advisor Lois Keefe at Reeds Rains Carrickfergus. She was professional, friendly, and incredibly helpful throughout the entire process. From the very beginning, she made everything easy to understand and took the stress out of arranging our first mortgage.

Lois was always quick to respond, kept us updated every step of the way, and went above and beyond to make sure we found the best option for our needs. Her knowledge and support gave us complete confidence throughout.

We truly appreciated all of her hard work and wouldn’t hesitate to recommend Lois to anyone looking for a reliable and supportive mortgage advisor. Thank you again for everything Lois we love our new home!! 😊

6 maggio 2026
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Risposta di Embrace Financial Services

Thank you for sharing such a wonderful review! We are so pleased to hear about your positive experience and how helpful Lois was in making your first mortgage journey smooth and stress-free. We appreciate your kind words and recommendation.

Valutata 5 stelle su 5

Justyna mortgage advisor

Justyna has expert knowledge, fantastic communication skills and always happy to answer any questions. Top star in what she's doing.

2 maggio 2026
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Risposta di Embrace Financial Services

We are so glad to hear such positive feedback! We appreciate you sharing your experience with us.

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