Embrace Financial Services Recensioni 

2245
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I have used Lisa Cummings at Embrace for a number of mortgages over several years and wouldn't consider using anyone else. Despite living in the North East of Scotland and nowhere near her branch,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As first time buyers we weren't sure what to expect with trying to get a mortgage but Kristopher made the process really straightforward and explained everything clearly. He was on hand to address all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

James Hindley made my first time buying experience so much less stressful. Everything was swift and efficient, and explained everything in a way that made sense and made getting a mortgage feel like I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Louise Burrows was extremely helpful throughout the whole process. She really took her time with us, explained everything very clearly and patiently, and was warm and empathic. We never felt rushed or... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. anche in
  3. Consulente finanziario

Scritti dall'azienda

Embrace Financial Services have mortgage advisers across the UK who will give expert advice and guidance throughout the mortgage process – giving you your precious time back. We are open 7 days a week, from 7am until 10pm Monday to Friday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

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4,9

Tutte le recensioni

(2245)

307 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I cannot recommend Colin highly enough.

I cannot recommend Colin highly enough.

He worked tirelessly to help secure a mortgage that enabled me to purchase my dream home during one of the most difficult periods of my life. My circumstances were far from straightforward, involving the lasting effects of domestic abuse, neurodiversity, financial hardship, and an overwhelming amount of stress. Despite all of this, Colin never gave up.

He guided me through every complexity with incredible professionalism, patience and genuine kindness. He made what could have been an impossible and incredibly stressful process feel manageable, always taking the time to explain everything clearly and reassure me whenever I needed it.

Without Colin, I genuinely don’t believe I would have found my forever home. His dedication went far beyond simply doing his job—he cared, and that made all the difference.

I will always remember his compassion, professionalism and unwavering support. He made a lasting impact on my life, and I cannot thank him enough. If you’re looking for a financial adviser who genuinely goes above and beyond, Colin is the person you want by your side.

23 aprile 2026
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Thank you for sharing your experience. We're so pleased that Colin was able to support you through what was clearly a very challenging time and help you achieve your goal of owning your dream home.

At the heart of what we do is supporting our customers with care, understanding and expert guidance, and your feedback shows exactly the difference that can make. We'll be sure to pass your kind words on to Colin, who will be incredibly proud to know the positive impact he had on your journey.

Congratulations on your new home, and thank you for trusting Colin to be part of such an important milestone in your life.

Valutata 5 stelle su 5

We can't recommend Amy Prescott highly…

We can't recommend Amy Prescott highly enough. From start to finish, she has been professional, knowledgeable, responsive and incredibly supportive.

Our circumstances weren't the most straightforward, but Amy handled everything with confidence and professionalism. She took the time to explain every step, answered all of our questions, and kept us updated throughout, making what could have been a stressful process feel much more manageable.

We were especially impressed by how efficiently she worked. Thanks to her proactive approach, excellent communication and attention to detail, we received our mortgage offer far quicker than we ever expected. It was clear that Amy was always one step ahead and genuinely committed to keeping everything moving.

We are so grateful for all of Amy's hard work and dedication and wouldn't hesitate to recommend her to anyone looking for a mortgage adviser. She has been outstanding from beginning to end.

1 luglio 2026
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Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that Amy provided the professional, knowledgeable and supportive service that helped make your mortgage journey a smooth and positive experience.

We understand how important clear communication and expert guidance are, particularly when circumstances are more complex, and it's fantastic to hear that Amy kept you informed every step of the way while securing your mortgage offer so efficiently. We'll be sure to share your kind feedback with her.

Thank you again for your recommendation, and we wish you all the best in your new home.

Valutata 5 stelle su 5

Walter Halliday - First time buyers

With the mind-spinning process of getting our first mortgage, Walter was a friendly, personable and calming influence throughout.

Every remote phone/video call meeting was booked in advance and flexible around our work schedule/childcare.

Our mortgage & protection cover submission was transparent and clearly explained throughout before submitting to the lender.

The queries from the mortgage lender that followed on from the submission, Walter would promptly pick up the phone and/or email us if he couldn't reach us with the additional requirements needed.

At no stage in the process did we have to chase for updates and we're very pleased to have taken the word of mouth recommendation.

Thank you Walter!

23 aprile 2026
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Thank you for sharing your wonderful experience. We're so pleased to hear that Walter provided such a supportive and clear process during what can be a challenging time. It's fantastic to know that his flexible approach and proactive communication made a positive difference.

Valutata 5 stelle su 5

Andy / Dinnington Branch

We met Andy at the Dinnington branch after we have had other mortgage advise but from the moment we walked out we knew he was the one to help is with our journey in becoming first time home owners. We are very happy that we've chosen him, the service has been nothing else but exceptional. The knowledge, assistance and advise is highly apprecciated and we can't thank him enough.

6 luglio 2026
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We are so happy to hear about your exceptional experience with Andy! It's wonderful to know that he could assist you on your journey to becoming first-time homeowners. We truly appreciate your kind words regarding the knowledge, assistance, and advice you received. Thank you for sharing your positive feedback.

Valutata 5 stelle su 5

Wholeheartedly recommend this company

I used the services of James from EFS to arrange my mortgage and work out the best possible combination of financing my property purchase. James was very experienced of the complexity of buying through a shared ownership scheme, and everything went through very smoothly. He made sure to take the time to explain everything to me. Communication was prompt and friendly. Nothing was too much trouble. Would wholeheartedly recommend James to anyone!

1 luglio 2026
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Thank you for your fantastic review! We are so pleased to hear that James provided such excellent service in arranging your mortgage and financing your property purchase.

It's wonderful to know that their experience with shared ownership schemes made the process smooth and that they took the time to explain everything clearly. We're also delighted that communication was prompt and friendly, and that nothing was too much trouble. We truly appreciate your recommendation!

Valutata 5 stelle su 5

First time buyer and couldnt recommend…

First time buyer and couldnt recommend Lois enough! Very quick to reply, happy to answer the silly questions and more than able to dumb down all the big words me and my partner didnt understand!

30 giugno 2026
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Risposta di Embrace Financial Services

Thank you for your lovely review! We're so pleased to hear that Lois made your first-time buying experience feel straightforward and stress-free. No question is ever a silly one, and we're delighted she was able to explain everything clearly and support you and your partner throughout the process. Congratulations on your new home!

Valutata 5 stelle su 5

Christopher Moody

Christopher Moody. A very professional gentleman to have the opportunity to speak to regarding my financial situation. Very open and honest felt very comfortable speaking to him, a great deal of patience in answering all my questions. A great asset to your company would highly recommend using this company.

29 giugno 2026
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Risposta di Embrace Financial Services

Thank you for taking the time to leave such a thoughtful review.

It’s great to hear that Christopher made you feel comfortable discussing your financial situation and took the time to answer all your questions with patience and honesty. Providing clear, supportive guidance is really important to us, and your feedback highlights exactly that.

We appreciate your recommendation and your kind comments about Christopher, he’ll be pleased to know the positive impact he’s had.

Valutata 5 stelle su 5

Excellent mortgage advisors

Have dealt with Lee Dineley from Embrace for a number of years and he always provides great support and guidance through the mortgage process. Highly recommend.

24 giugno 2026
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Risposta di Embrace Financial Services

Great to hear about your positive experience with Lee! Thanks for your recommendation, we’re delighted he’s been able to support you so well over the years.

Valutata 5 stelle su 5

Simon was unbelievably helpful

Simon was unbelievably helpful, he made everything easy to understand. For myself and my partner being first time buyers, we felt beyond satisfied with not only the initial consultations, but with everything that followed and eventually our mortgage. I cannot recommend Simon enough.

17 giugno 2026
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Thank you so much for your kind words! We're delighted to hear Simon made the process clear and supportive for you both as first-time buyers. Congratulations, and we truly appreciate your recommendation!

Valutata 5 stelle su 5

Amazing service

I had a fantastic experience with Shaneel, who was very professional and knowledgeable. The journey was bumpy but Shaneel was very supportive and managed to help me get a very good deal for my mortgage. He did not give up when difficulties arose but identified the best solution for my situation.

17 giugno 2026
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We're so glad to hear Shaneel could support you through a challenging journey and secure a great mortgage deal. Your kind words mean a lot to us!

Valutata 5 stelle su 5

Andy white was perfect really helped me…

Andy white was perfect really helped me booked me in fast when I needed help with any computer work overall helpful and professional along side reeds rains

15 giugno 2026
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We're so glad to hear Andy and our team provided such helpful and professional assistance. Thank you for sharing your positive experience!

Valutata 5 stelle su 5

Highly recommend Ann Page

Highly recommend Ann Page, communication was excellent, explained the process throughout, very attentive to our needs, and kept in constant contact with updates.

16 giugno 2026
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Risposta di Embrace Financial Services

Thank you for your kind recommendation! We’re so pleased Ann provided excellent communication and kept you well informed and supported throughout the process.

Valutata 5 stelle su 5

Alison Adam

I am a retired person and have used Alison over the years time and again. She organized
1. The mortgage on my wee rental, ( not easy at all as I was out the country at the time which lenders hated).
2. ⁠a subsequent remortgage on that property
3.. She then organised
A mortgage for my own home - again difficult as I was out the country.
1. She organized a mortgage to get my son on the housing market despite limited finances.
5. Just recently she organised yet another remortgage on my home to release capital.

She always gets me great rates as she really does research to find the best deals and takes the time to explain all my options.
I recommend her unreservedly - I’d simply be lost without her financial knowledge and skills.
Elaine Austin .

16 giugno 2026
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Risposta di Embrace Financial Services

We are so pleased to hear about your positive experiences with Alison over the years. It's wonderful to know we could assist with your mortgages and remortgages, especially given the complexities of being out of the country. We truly value your recommendation and appreciate you sharing your story.

Valutata 5 stelle su 5

I’ve used Pascalie several times for…

I’ve used Pascalie several times for mortgages and she’s always been great. Super efficient, knowledgeable and always gets the job done.

15 giugno 2026
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We're so glad to hear about your positive experiences with Pascalie. Thank you for your kind words and continued trust!

Valutata 5 stelle su 5

There are not enough words to write…

There are not enough words to write that can express how highly we would recommend anyone wanting a mortgage to ask for Mike Wing at Embrace Financial Services.
As a family we have used Mike over the last few years for new and remortgages.
We are sure anyone who has ever had to try and navigate their way through a mortgage application process will know how daunting and stressful it is , however if you use Mike his exceptional knowledge , professionalism , very clear communication style and his genuine sincere friendly approach guarantee you will feel confident being in very safe hands.
An example of how exceptional Mike is only last week following a very desperate telephone call from myself to him regarding an unforeseen “glitch”caused by our mortgage lender with only 5 days to go before completion he went above and beyond by contacting the lender constantly over 4 days to ensure the the issue was resolved. I cannot tell you how relieved I was when he called me early morning to say the completion will go ahead the next day .
Thanks again Mike for providing us with your support,expertise and exceptional efficient service .
Kind regards
Mick and Alison

15 giugno 2026
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Risposta di Embrace Financial Services

Thank you so much for your wonderful feedback, Mick and Alison. We’re absolutely delighted to hear how well Mike has supported you over the years and that his knowledge, communication, and friendly approach gave you such confidence throughout the process. It’s especially great to hear how he went above and beyond to resolve that last-minute issue and ensure your completion went ahead smoothly. We really appreciate your recommendation and your continued trust in Mike and Embrace Financial Services!

Valutata 5 stelle su 5

Alan’s been brilliant from start to…

Alan’s been brilliant from start to finish. Dealt with this company a few times, great service. I don’t normally do reviews but I think one is deserved.

12 giugno 2026
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We're so glad to hear you had a great experience with Alan! Your kind words mean a lot, and we truly appreciate you taking the time to share your feedback.

Valutata 5 stelle su 5

We got our first mortgage through Kristopher and he was fantastic

We had Kristopher helping us with our mortgage for our first house and he was fantastic throughout, communicative, gave great guidance (we didn't know a thing so we needed it) and kept on top of everything so well for us. Would definitely recommend for anyone in the same position

14 maggio 2026
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Thank you for your great feedback! We’re so pleased Kristopher provided clear guidance and kept everything running smoothly for your first home, your recommendation means a lot!

Valutata 5 stelle su 5

Simon Durose - 5 star adviser!

Simon Durose arranged our mortgage and protection and we were really impressed with the service. He was very well prepared, took the time to understand our circumstances, and gave clear advice.

The whole process was smooth and efficient, and our mortgage offer was issued within just two working days of our meeting.

We’re very happy with the outcome and would highly recommend his services.

30 maggio 2026
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We're so pleased to hear about your positive experience with Simon. It's wonderful that the process was smooth and efficient, leading to such a quick mortgage offer. Thank you for your high recommendation!

Valutata 5 stelle su 5

Second time I've used Embrace Financial…

Second time I've used Embrace Financial service and they have been brilliant from start to finish. Prompt in responding and explain everything clearly. Would recommend. Yvonne

4 giugno 2026
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We're so happy to hear about your positive experience with us again! We truly appreciate your kind words and recommendation.

Valutata 5 stelle su 5

Excellent service!

Russ has always taken care of my remortgages. He takes his time to go through the best products available to find the perfect match. Highly recommended!

4 giugno 2026
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We are so pleased to hear about your positive experience with Russ. We appreciate your kind words and recommendation!

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