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Eden Mobility Recensioni 

2684
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair. The pros and cons of each model were explained in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Eden Mobility enquiring about mobility scooter batteries. Chloe gave me sound advice about this. I was interested in the scooters in the store even without my elderly parents with me. I a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Camilla went above and beyond our expectations when my mum left her mobility scooter key at home, (150 miles away!) She saved our holiday and we cannot thank her enough. Eden Mobility obviously employ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My friend and I visited Eden Mobility in Scarborough to see if we could get a replacement star knob for a walker rollator which was missing and not ideal. We were on holiday and just visiting for... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Informazioni di contatto


4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
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2 stelle
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4,8

Tutte le recensioni

(2684)

1425 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I was looking for a scooter

I was looking for a lightweight, easy to use scooter, and my son told me about the Eden Mobility shop in North Point Shopping Centre.
I visited, and talked with the lovely shop staff member Sarah. She showed me a scooter, talked me and my son how it came apart to get it in the car. She then helped order the one I selected.
I’d highly recommend Eden, as they are friendly, accommodating and very helpful.
Thank you

25 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind review!
We’re delighted to hear that you had such a positive experience with us at our North Point Shopping Centre store. It’s great to know that Sarah was able to help you and your son find the right scooter and explain everything clearly, especially how easy it is to take apart for transport.
We really appreciate your recommendation and your lovely feedback about our team being friendly and helpful—it means a lot to us.
If you ever have any questions or need any further assistance, please don’t hesitate to pop back in or get in touch.
Many thanks again, and we hope you enjoy your new scooter! 🚶‍♂️✨
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

I was treated with respect and made to…

I was treated with respect and made to feel comfortable by Ryan. A colleague offered me a coffee or tea and as it was a very hot day gave me her fan to use which was most welcome

27 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your lovely review!
We’re really pleased to hear that Ryan made you feel comfortable and treated you with respect during your visit—that’s exactly the experience we aim to provide for every customer. It’s also wonderful to know that our team went the extra mile on such a hot day by offering refreshments and even a fan to help keep you cool.
Your kind words mean a great deal to us, and we’ll be sure to pass your feedback on to both Ryan and the team.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Helpful advice and pleasant experience

Called in yesterday with my mother . Lou who looked after us was great really pleasant and informative all in all a great experience and mother loves her scooter 🛵

25 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your lovely review!
We’re delighted to hear that you and your mother had such a positive experience in store. It’s great to know that Lou looked after you so well and provided helpful, informative guidance throughout your visit.
Most importantly, we’re so pleased to hear your mother loves her new scooter 🛵 — that’s exactly what we strive for!
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to Lou.
If there’s anything else we can help with, please don’t hesitate to pop back in and see us.
Many thanks,
– The Eden Mobility Team

Valutata 5 stelle su 5

Eden Mobility excellent service

My wife and I attended Eden Mobility in Grimsby; my wife was not sure whether she wanted a powered wheelchair or a scooter.

Jamie Dawson, the manager, spent time explaining the advantages and disadvantages of both. He took all the relevant information about my wife by which time my wife decided she wanted a mobility scooter. Any selected unit had to be boot compatible and portable. We saw a folding unit, but my wife decided against it as she felt insecure. A second option was offered, a Bootmaster Elite, and my wife found this very suitable. Jamie got the keys and took my wife for a short test drive. My wife was so impressed that we decided to go ahead with a purchase. Jamie showed me how to dismantle the unit and reconnect all the parts, His explanations were very thorough. I enquired about delivery times and it was suggested that it could take up to two weeks due to high volumes of orders. This was acceptable to us, but after completing our order, we arrived home to receive a telephone message asking if we could take delivery in two day's time. That is an excellent service. We are now in possession of the Bootmaster Elite scooter, my wife is entirely satisfied and we can highly recommend the service we received from Jamie and from Nicola in logistics. Thank you all for your kind support.

25 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your experience at our Grimsby store. It’s wonderful to know that Jamie took the time to fully understand your wife’s needs and clearly explain the options available, helping her feel confident in choosing the right mobility solution. Finding the perfect fit is so important, and we’re pleased the Bootmaster Elite proved to be such a great choice.
It’s also great to hear that the demonstration and guidance on dismantling and reassembling the scooter were helpful—our team always aims to ensure everything is straightforward and stress-free. We’re especially pleased that we could surprise you with an earlier delivery than expected, and we’ll be sure to pass on your kind words to Nicola in logistics as well.
Most importantly, we’re thrilled that your wife is happy with her scooter and wish her many enjoyable journeys ahead.
Thank you again for your recommendation and kind support—it truly means a lot to us.
Warm regards,
– The Eden Mobility Team

Valutata 5 stelle su 5

'SAM'

'SAM' - Superb sales person - nothing too much trouble - IDEAL!

3 giugno 2026
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Risposta di Eden Mobility

Thank you for a lovely review.

Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Michelle and sam are a valuable asset…

Michelle and sam are a valuable asset to your company well done x

27 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind words!
We’re delighted to hear that Michelle and Sam made such a positive impression. They truly are a credit to the team, and we’ll be sure to pass on your lovely feedback to them.
We really appreciate you taking the time to share your experience—it means a lot to us.
Many thanks,
– The Eden Mobility Team

Valutata 5 stelle su 5

Both Sam and Michelle have been amazing…

Both Sam and Michelle have been amazing and are a valuable asset to the company brilliant service

27 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your kind review!
We’re thrilled to hear that both Sam and Michelle provided you with such amazing service. They really are a fantastic part of our team, and your feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to them—they’ll be delighted!
Thank you again for taking the time to share your experience.
Many thanks,
– The Eden Mobility Team

Valutata 5 stelle su 5

Excellent service very welcoming would…

Excellent service very welcoming would highly recomend going to this shop michelle catered for our every need didnt try to fob us of lovely lady and very patient ty

26 giugno 2026
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Risposta di Eden Mobility

Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Brilliant made you welcome gave you…

Brilliant made you welcome gave you best advice out standing service thank you Michelle

26 giugno 2026
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Risposta di Eden Mobility

Thank you for your lovely review, we will be sure to pass this to Michelle.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

New Wheelchair

Just been in with my Dad to get new wheel chair... As usual .. excellent friendly service.. will always recommend ☺️

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

spoke to diane,and she was very…

spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.

3 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Fantastic customer service thanks to…

Fantastic customer service thanks to gabby.

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Diane at the scunthorpe branch was so…

Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

I called into Eden today for a scooter…

I called into Eden today for a scooter and was really over the moon with the service. Jodie, the young lady who helped me was great, she helped me choose the best one for me and sorted everything out for me . I can’t be more pleased with the choice

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

I am completly satisfied with the…

I am completly satisfied with the excellent service from michelle. She always looks after me well

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Good customer service and very friendly…

Good customer service and very friendly and helpful

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Very friendly customer service.

Very friendly customer service.

26 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Amazing experience from Amanda At the…

Amazing experience from Amanda At the York store. My mother in law was looking at scooters for the first time and Amanda was very helpful helping us decide which one would be best. The whole experience was very pleasant. We would highly recommend the York Store. Thank you.

25 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Just writing review say how good and…

Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here

23 giugno 2026
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Risposta di Eden Mobility

Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Great Service in Wakefield

Wendy was a lovely from the start, the entire process was easy and she take care of everything. Recommended AAA+

24 giugno 2026
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Risposta di Eden Mobility

Thank you so much for your lovely feedback! We’re thrilled to hear Wendy made everything so easy for you. We really appreciate your recommendation! .

Warm regards,
Eden Mobility

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