Banner for Eden Mobility

Eden Mobility Recensioni 

2684
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair. The pros and cons of each model were explained in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Eden Mobility enquiring about mobility scooter batteries. Chloe gave me sound advice about this. I was interested in the scooters in the store even without my elderly parents with me. I a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Camilla went above and beyond our expectations when my mum left her mobility scooter key at home, (150 miles away!) She saved our holiday and we cannot thank her enough. Eden Mobility obviously employ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My friend and I visited Eden Mobility in Scarborough to see if we could get a replacement star knob for a walker rollator which was missing and not ideal. We were on holiday and just visiting for... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Informazioni di contatto


4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2684)

1426 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I went into the Eden shop in…

I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends

24 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Cannot give enough Stars to Mansfield shop

What a lovely person Larna is very efficient and knowledgeable. 5 Stars to her alone if you add in Paul with his 5 Stars you have a real winning combination. On top of those two you add the demonstrator, who came to my home. Another 5 Stars. An absolutely fabulous team. No pressure to buy just the facts. Very very grateful to Eden Mobility. Many thanks.

12 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 1 stelle su 5

Absolutely appalling experience

Absolutely appalling experience with this company.
After receiving the initial order confirmation for a rise and recline chair for my 84 year old mum who has parkinsons I heard nothing at all for a week so was not given a delivery date. I then received a phone call to say a delivery company were outside her house and that she wasn't in. They were wrong- they just hadn't knocked loud enough or waited long enough. Astonishing that a conpany delivering mobility equipment to the elderly wouldn't know to knock loud and wait. They then asked me if I wanted them to dump the chair in the garden. I informed them we had paid for delivery AND fitting; I had been extremely careful to make sure of that when ordering. Again: astonishing that a MOBILITY COMPANY delivering heavy equipment to the elderly would think this was ok. Obviously I told them it wasn't ok to dump it in the garden, so they returned in to their depo as incredibly they don't take these extremely heavy chairs in to the house. I then called Eden mobility numerous times- they have never answered the phone. It goes to an answering service where theyt promise to call you back- but never do. I received one phone call that may have been them (it was arandom number) but the phone only rang 4 times and they didn't bother to leave a message or call back again- they called at a time when I could answer the phone if it was in fact them. They have failed to respond to my emails of complaint and eventually my mother got through to them herself and instead of sorting their pathetic customer service they just refunded the money leaving my mother without the chair she so desperately needs. Simply incredible that a mobility company would be so terrible at catering to the elderly and infirm. They should be ashamed of themselves

23 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you for taking the time to leave a review.
We're sorry to hear that you feel this way.
We can see that you have made contact with us regarding this matter.
Kind regards,
The Eden Mobility Team

Valutata 5 stelle su 5

rise /recline chai.

wanted a rise /recliner chair been on the net looking for prices.to much hassle.with forms, called in at eden mobility Mansfield branch guy there could not have been more helpful bought one there and then.thank you Paul.

23 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Really good staff and very helpful this…

Really good staff and very helpful this is the second time we’ve got something from Eden mobility really pleased with what we’ve got

23 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Excellent!!

I went in the corby store to purchase a mobility scooter,Sam was very helpful and knowledgeable in helping me choose one,the experience was excellent and very pleasant. Sam is a credit to your company.

23 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Very good service from Michelle

Very good service from Michelle. Always helps with my scooter.

23 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Great service from Rachel

Great service from Rachel. Helped us buy a walker for my dad. Very kind and helpful.

22 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Julie at Eden Mobilty

Julie, who looked after us at the store was amazing. So helpful and giving us honest and clear advice regarding what would be the right product for us.
First class.

20 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Diane really knows her stuff.

Had a great chat with Diane today at your Barnsley Branch. We were looking for a wheelchair for my wife. Diane showed us different models and how to use them. Really knowledgeable. We were there for a good 2 hours. We did buy 1 in the end too.
I would definitely recommend a visit if you need a good mobility shop.

22 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Amazing service by amo and Rachel

Amazing service by amo and Rachel . Both pleasant and helpful

Thanks ladies

22 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

We tried quite a number of scooters out…

We tried quite a number of scooters out the lady explained all about them also tried them out spent quite a bit of time talking about them very pleased with the result. Excellent for Rachel 8 explanation of the units thank you.
We did buy one.

20 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Fantastic service by Amo And Rachel

Fantastic service by Amo And Rachel
On Amo first day she amazing.

22 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Top supplier of mobility equipment Chesterfield

I would like to leave a five-star review for Riley at Eden Mobility Chesterfield.I recently visited the store to purchase a rise and recline chair for my 88-year-old mother, and Riley provided truly excellent customer service. From the moment we walked in, they welcomed us with genuine warmth and immediately put my mother at ease.Riley was incredibly patient, kind, and respectful throughout the entire process. They took the time to listen to my mother's specific needs, carefully explaining how different chairs worked without ever making us feel rushed or pressured. Riley's extensive product knowledge helped us find the absolute perfect chair to ensure my mother's comfort and independence.It is rare to find such compassionate and professional service. Riley is a fantastic asset to Eden Mobility, and we are incredibly grateful for all their help. I highly recommend visiting this store and asking for Riley if you want top-tier customer care

19 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Excellent service and friendly staff

Excellent service and friendly staff

20 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Fantastic service all round lovely…

Fantastic service all round lovely scooter and got to applaud the after sales service from the shop at Scarborough and Jason who came out to sort what I thought to be a bug, but was a safety feature and all round 5 star service thankyou Eden.

20 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Very helpful staff and professional

Jodie was so professional and helpful to my mother who was buying a rollator.
She listened to my mother of what she wanted, and Jodie delivered on all accounts.
Brilliant and respectful and very professional.
Jodie is an asset to your company.

19 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Barnsley store

Barnsley store - Sam was so helpful and kind couldn’t have helped more than she did great knowledge of products that are available would highly recommend

19 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.

Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Sarah was fantastic

Sarah was an absolute dream when I popped into to inquire about the best mobility aid for my Nan. She was very knowledgeable about the different scooters and trolleys that were available and which would best fit my nans needs. She was just an all round lovely woman to talk to.

19 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.

Warm regards,
Eden Mobility

Valutata 5 stelle su 5

Sarah as been very helpful when I have…

Sarah as been very helpful when my mum called in the shop about her walker that she's get from there and asked Sarah to take a look at it for her she was very kind and helpful as well and that she always happy to help you if you have any questions to ask her.

19 giugno 2026
Non scritta su invito
Logo di Eden Mobility

Risposta di Eden Mobility

Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.

Warm regards,
Eden Mobility

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più