Couldn’t have asked for a better service from Michelle. She even lent me a wheelchair to get my uncle to the shop as he was struggling to walk from the car park. She did a full assessment and let him... Leggi di più
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Today was our third visit to Eden Mobility. Michelle served us again and she was her usual friendly, knowledgeable & helpful self. She doesn't give the hard sell & listened to our needs & recommended... Leggi di più
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Our first time looking into mobility scooters and we had found it a little daunting with so many models available. We walked into Eden in Doncaster and were immediately put at ease by Michelle. She we... Leggi di più
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The lady was called michelle and she couldnt do enough very well mannered very very helpful michelle when very informed and there nothing michelle could have done more
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Dettagli dell'azienda
Scritti dall'azienda
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informazioni di contatto
Market Place 52, DN1 1NJ, Doncaster, England, Regno Unito
- 01302 245 082
4,7
Eccellente
47 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Couldn’t have asked for a better…
Couldn’t have asked for a better service from Michelle. She even lent me a wheelchair to get my uncle to the shop as he was struggling to walk from the car park. She did a full assessment and let him try out a couple of models before he settled on one. Altogether a very smooth, easy transaction at a difficult time. Thank you Michelle for all your help
30 aprile 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for taking the time to share this lovely review. We’re delighted to hear that Michelle was able to support you and your uncle during what must have been a challenging moment. Making things easier and more comfortable for our customers is exactly what we aim for, and it’s wonderful to know the wheelchair loan, assessment, and model trials helped you find the right fit.
We’ll be sure to pass your kind words on to Michelle — she’ll be thrilled to hear them.
Thank you again for choosing us.
Warm regards,
Eden Mobility
Very polite and highCan highly recommend this shop really…
Can highly recommend this shop really polite and well educated on there products Dave was really helpful with my questions on Saturday regarding the products I purchased both him and Michelle the manager are a credit to the company thanks Dave
18 aprile 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for your wonderful feedback. We're really pleased to hear you had such a positive experience. Dave will be delighted to know his help made a difference, and Michelle will appreciate your kind words as well. They both take great pride in what they do, and it means a lot to see that recognised. Thanks again for taking the time to share your experience.
Warm regards,
Eden Mobility
The lady was called michelle and she…
The lady was called michelle and she couldnt do enough very well mannered very very helpful michelle when very informed and there nothing michelle could have done more
15 aprile 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for sharing this lovely feedback. We’re delighted to hear that Michelle took such great care of you. Her manners, helpfulness and knowledge really do make a difference, and it’s wonderful to know she went above and beyond to support you.
Your kind words will mean a lot to her, and we truly appreciate you taking the time to let us know about your experience.
Warm regards,
Eden Mobility
Brought mum for a car boot scooter and…
Brought mum for a car boot scooter and the welcome was excellent, Have and Michelle were lovely people to help us, they were very knowledgeable about the products on offer and made mum feel totally at ease, was the best shop we have been in and will totally recommend them, service was 100%,great experience they are super guys, please pass on our thanks
14 aprile 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for bringing your mum to our Chapeltown store and for sharing such a lovely review. We’re delighted to hear that the welcome you received was excellent and that Have and Michelle took such great care of you both.
Their knowledge, kindness and ability to put customers at ease are exactly what we aim for, and it’s wonderful to know they made the experience so positive. Hearing that you consider it the best shop you’ve visited and that the service was 100% really means a lot.
Warm regards,
Eden Mobility
I went into to eden mobility in…
I went into to eden mobility in doncaster to ensure about upgrading my 8mph scooter, really polite young lady called Michelle helped me out ,I was really pleased with the advice I received 😀 everything was explained clearly to me ,not at all pushy, I was very happy 😊
8 aprile 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for sharing your experience. We’re delighted to hear that Michelle was able to help you with clear, friendly advice while making you feel completely at ease. It’s great to know you left happy with the support you received. We really appreciate your feedback.
Warm regards,
Eden Mobility
Risposta di Eden Mobility - Doncaster
Thank you for your lovely review. We’re so pleased to hear you found our team friendly and helpful during your visit. Your feedback means a lot to us.
Warm regards,
Eden Mobility
Eden mobility is an excellent company, I’ve dealt with them for years with great satisfaction
Just had a new stairlift fitted by Callum. A very courteous young man and very efficient and a clean worker. He is an asset to your company.
17 marzo 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for your lovely feedback. We’re delighted to hear that Callum made such a positive impression. His professionalism, efficiency, and pride in his work are exactly what we strive for, and it’s wonderful to know he delivered that experience for you. We’ll be sure to share your kind words with him — he truly is a valued member of our team.
Warm regards,
Eden Mobility
Been to eden mobility doncaster today…
Been to eden mobility doncaster today and spoke to Michelle, she was amazing couldn't have been more helpful. I had demonstrations on two differen't scooters and we then drove the to the car to see if i could get it in by myself, all was good. Michelle you are a star you went above and beyond to help me. Still wouldn't have had a scooter if it wasn't for your help. Would highly recommend to anyone that needs a mobility scooter. Thank you Michelle.
27 febbraio 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for your fantastic review. We’re delighted to hear how amazing Michelle was in helping you choose the right scooter and making sure you felt confident using it. Her willingness to go above and beyond, from demonstrations to checking it would work with your car, is exactly the level of care we aim to provide. Your kind words will mean so much to her. We truly appreciate your recommendation and are thrilled you found the perfect scooter. If you ever need anything in the future, we’re always here to help.
Warm regards,
Eden Mobility
Brilliant customer service
Was greeted on arrival by Michelle. We were left to browse the shop which was clean and well equipped. All questions were answered, Michelle was polite and friendly and gave us good advice, the whole experience was a joy and we would highly recommend using the shop for any mobility aid
11 febbraio 2026
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Risposta di Eden Mobility - Doncaster
Thank you for your wonderful review. We’re delighted to hear that Michelle gave you such a friendly and helpful welcome. It’s great to know you enjoyed browsing the clean, well‑equipped shop and that all your questions were answered with clear, helpful advice. We’re so pleased the experience was a joy for you, and we truly appreciate your recommendation for any mobility aid.
Warm regards,
Eden Mobility
Wonderful, knowledgeable Staff
Today was our third visit to Eden Mobility. Michelle served us again and she was her usual friendly, knowledgeable & helpful self. She doesn't give the hard sell & listened to our needs & recommended items that were suited to what we wanted. She doesn't rush you & makes it a pleasurable buying experience.
Michelle is an asset to Eden mobility & I would recommend paying her a visit for any mobility, disability and easier living, aids . 5 stars !!
29 gennaio 2026
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Risposta di Eden Mobility - Doncaster
Thank you so much for your fantastic review.
It’s wonderful to hear that your third visit was just as positive as the others, and that Michelle once again provided the friendly, knowledgeable and pressure‑free service you’ve come to expect. She’ll be absolutely delighted to know her care and attention made your experience enjoyable.
Your recommendation and 5‑star feedback mean a great deal to us. We’re always here to help whenever you need us.
Warm regards,
Eden Mobility
Walker
Sarah was absolutely great, she helped my friend. She is a credit to the company. Nothing was to much trouble for her.
31 dicembre 2025
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Risposta di Eden Mobility - Doncaster
Thank you so much for your wonderful feedback. We’re delighted to hear that Sarah was able to support your friend and provide such exceptional service. She truly is a credit to our team, and your kind words mean a great deal. We’ll be sure to share this with her.
Warm regards,
Eden Mobility
Michelle was very helpful every step of…
Michelle was very helpful every step of the way she is a lovely lady you need to hang on to her with me having learning difficulties Michelle took her time and explained everything very well
21 novembre 2025
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Risposta di Eden Mobility - Doncaster
Thank you for your kind words and for sharing your experience. We’re so pleased to hear how supportive and patient Michelle was in guiding you every step of the way. Her ability to take the time to explain things clearly and ensure you felt comfortable truly reflects the care we strive to provide. We’ll be sure to pass along your feedback to Michelle—it will mean a great deal to her.
Warm regards,
Eden Mobility
Great customer service.
Great customer service.
Michelle in the Doncaster branch was very helpful and answered all my questions, and happily showed me different options.
17 novembre 2025
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Risposta di Eden Mobility - Doncaster
Thank you so much for sharing your feedback. We’re delighted to hear that Michelle at our Doncaster branch was able to assist you so thoroughly and show you a range of options. We’ll be sure to pass on your kind words to her — it’s wonderful to know her support made your experience a positive one
Warm regards,
Eden Mobility
Michelle and Dave
Michelle and Dave could not have been more very friendly and helpful . They made the whole experience a pleasure
30 ottobre 2025
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Risposta di Eden Mobility - Doncaster
That’s so lovely to hear — thank you for sharing! Michelle and Dave truly went above and beyond with their friendliness and support. It’s clear they made the whole experience not just smooth, but genuinely enjoyable. Much appreciated!
Warm regards,
Eden Mobility
Michelle at doncaster store near market
When I went into the doncaster store I was met with a lovely lady michelle whom talked me through everything and she was really thoughtful throughout. She showed me the scooter that I was interested in and showed me how it worked. She was very professional in her work she talked me through everything I needed to know. I would totally recommend to all my family n friend to use this store.
1 ottobre 2025
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Risposta di Eden Mobility - Doncaster
We're thrilled to hear that Michelle made such a positive impression during your visit to our Doncaster store. Her thoughtful approach, professionalism, and clear guidance are exactly what we strive for. We're so glad she was able to help you feel confident in your choice. We'll be sure to pass on your lovely feedback—Michelle will be delighted. Thanks again for sharing your experience!
Warm regards,
Eden Mobility
Positive experience.
I visited the Doncaster shop with my Mother in Law as she needed a mobility scooter. We met Dave. Dave knew exactly what my MIL needed. She was able to have a ride on the scooter outside to get a feel of what it’s like to use. Dave explained everything about the scooter, delivery expectations and the paperwork. Dave was friendly, knowledgeable and patient. Although he was busy he always greeted other customers coming in the shop.
The delivery was quick (3 days after buying) and the member of staff who delivered the scooter took time to explain everything. Thanks to all the staff involved with our positive experience.
19 agosto 2025
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Risposta di Eden Mobility - Doncaster
Hi Emma,
Thank you for your lovely review! We're so pleased Dave was able to help your Mother-in-Law find the right scooter and that the delivery team made everything smooth and easy. We’ll pass your kind words on to the team, they’ll really appreciate it.
Thanks again for choosing Eden Mobility!
Warm regards,
The Eden Mobility Team
My mum has used this company for 20…
My mum has used this company for 20 years ,my dad ordered a scooter paid alot of money for it,the lady in the shop was lovely and helpful.when it arrived no charger no basket my dad who cannot walk was devastated. I rang eden mobility and all I got human error well I think it's very very bad customer service
5 settembre 2025
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Risposta di Eden Mobility - Doncaster
Hi Lyn,
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience caused.
We completely understand how upsetting it must have been for your dad to receive his scooter without the charger and basket, especially given his mobility needs. This was an error on our part and we’re truly sorry for the distress it caused.
As soon as we became aware of the issue, we acted quickly to resolve it, and we’re glad to hear that your dad now has both the charger and basket along with his new scooter. We hope this has helped restore confidence in the product and service.
We’re grateful for your family’s long-standing support over the past 20 years, and we’re committed to ensuring this kind of mistake doesn’t happen again.
Kind regards,
Eden Mobility
i was Absolutely Blown away with…
i was Absolutely Blown away with Michelle Dave with the way she was with me and my mum. Got our deal done in a heart beat would highly recommend. If i was her boss i would be giving her a pay rise . Thank you for the outstanding customer service highly recommend Eden mobility
1 settembre 2025
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Risposta di Eden Mobility - Doncaster
Hi Sonny,
Wow, thank you so much for your amazing review! We're absolutely thrilled to hear how impressed you were with Michelle and Dave’s service at our Doncaster store. they truly go above and beyond for our customers, and your kind words will definitely make their day.
We’re so pleased you and your mum had such a positive experience. If there’s anything else we can help with, we’re always here for you.
Warmest regards,
The Eden Mobility Team
Recommended
Recently went to Eden with a sort of vague idea of what it was I wanted to help with mobility. After myself and my partner spoke to the highly knowledgeable staff, we settled on leasing a power chair. The process was quick and smooth. Thank you Eden for giving me back a piece of my life and allowing me to get about again
5 luglio 2025
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Risposta di Eden Mobility - Doncaster
Hi Ashleigh,
Thank you for your heartfelt review. We’re so pleased our team could guide you through the options and help you find the right power chair. It’s wonderful to hear the process was smooth and that it’s made such a positive impact on your mobility and independence. That means everything to us.
Wishing you many happy journeys ahead!
Warm regards,
The Eden Mobility Team
Michelle is an absolute star
Michelle is an absolute star! Excellent advice and excellent service too. I’d recommend her to anyone
28 luglio 2025
Non scritta su invito
Risposta di Eden Mobility - Doncaster
Hi Geoff,
Thank you for your fantastic review! We’re thrilled to hear Michelle provided excellent advice and service — she truly is a star. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to her.
Warm regards,
The Eden Mobility Team
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