We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Leggi di più
L'azienda ha risposto
Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.
L'azienda ha risposto
Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fanta... Leggi di più
L'azienda ha risposto
Greeted by friendly staff upon entering the store but didn't feel 'ambushed'. The lovely Emma dealt with us and was so smiley and helpful. A really pleasant experience.
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

metro retail park metro retail park, NE11 9XS, Gateshead, Regno Unito
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Friendly and helpful staff who provided us with the right info and assistance.

Risposta di DFS Furniture - Gateshead
I received excellent customer service throughout my visit. I was given plenty of time to browse without feeling pressured, which made the experience very comfortable. Everything was clearly explained, and my order was confirmed carefully to ensure it was exactly right for me. The staff were friendly, attentive, and genuinely focused on providing a positive customer experience. I left feeling valued and very satisfied with the service I received

Risposta di DFS Furniture - Gateshead
Professional, friendly salesperson who took time to ensure we understand the purchase terms and conditions. Made it all easy.

Risposta di DFS Furniture - Gateshead
Just put a deposit down, really pleased with the service. Nicola was very knowledgeable and helpful. Really looking forward to it arriving.

Risposta di DFS Furniture - Gateshead
Staff very helpful, polite and friendly - all my needs were tended to in a professional manner
Found a sofa that I can actually sit on and my feet touch the floor - so happy days
Thank you DFS you do not know how much it means to mean to be able to sit in comfort
I look forward to my delivery

Risposta di DFS Furniture - Gateshead
The sales person who dealt with us was amazing, could not do enough for us.

Risposta di DFS Furniture - Gateshead
Michelle from Newcastle metro centre was brilliant, also nice to get saleswoman with a sense of humour, my wife has bad anxiety but Michelle sorted that out, pat on her back needed

Risposta di DFS Furniture - Gateshead
DFS Consultant knew the product/sofa well when asked about dimensions etc. While we were probably quite an easy sell, her overall demeanour made the experience simple and stress free. Listened to what we wanted and needed having two toddlers to consider.

Risposta di DFS Furniture - Gateshead
Lovely staff, very informative, great choice of styles and colours .
Purchased my new sofa today estimated delivery 12 weeks which is great thank you DFS.

Risposta di DFS Furniture - Gateshead
Give lots of info to me explained to me very clearly and re checked by another staff member

Risposta di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead
Good show room with plenty of choice. Plenty of sales people on hand but not pushy! Very helpful and good explanation of services and finance deals on offer. Pamela was our sales person and she was fantastic.

Risposta di DFS Furniture - Gateshead
Our sales person Zak was brilliant - not pushy, listened and helped us throughout. Plus the sofa was just the right price and style we were looking for.

Risposta di DFS Furniture - Gateshead
Fantastic shop well displayed, lovely caring staff at hand to assist when needed.
Nic who helped us was great, well spoken, friendly and great welcoming attitude who assisted us with what we needed and much more. Provided great care and information that we wouldn’t have considered.

Risposta di DFS Furniture - Gateshead
Always good advise , helpful don't feel pushed in to anything, great customer service, purchase many sofas at dfs would not go anywhere else

Risposta di DFS Furniture - Gateshead
The staff in DFS Gateshead are all very attentive and friendly, letting us have a look but can answer any questions when it came to ordering we were talked through everything. Excellent shopping experience thank you.

Risposta di DFS Furniture - Gateshead
Furniture in this store is beautiful, high quality, and loads of choice. The lady who placed my order was called Nicola. She was very patient, professional, knowledgeable, polite, and a genuinely lovely lady. No heavy sales talk and thanks so much for a wonderful experience.

Risposta di DFS Furniture - Gateshead
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