DFS Furniture - Gateshead Recensioni 

10.115
TrustScore 5 su 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Marc from DFS in Gateshead made my experience purchasing furniture very easy from start to finish. He gave me excellent advice regarding which sofa to buy which would accommodate having pets, and he e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy. Called in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

No pressure, friendly welcoming and allowed me to browse. Offered really helpful advice and suggestions - after shopping around returned and purchased. Simple and easy from start to finish, also best... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms Mark helped us chose without any type of "sales pressure" He assisted us massively in the choice of ou... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • metro retail park metro retail park, NE11 9XS, Gateshead, Regno Unito

  • 0333 999 9757

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(10.115)

100.311 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really friendly

Really friendly, helpful staff, the furniture I wanted was in the store so we were able to see it in person and try it out

24 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello Victoria,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Recent purchase

Served by Pamela very helpful pleasant and knowledgeable
Thankyou

23 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello Kevin,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent helpful staff made the…

Excellent helpful staff made the purchase very easy.
First class customer service all the way

22 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Marc from DFS in Gateshead made my…

Marc from DFS in Gateshead made my experience purchasing furniture very easy from start to finish. He gave me excellent advice regarding which sofa to buy which would accommodate having pets, and he explained all about the 5 year cover plan which will protect my furniture. Additionally he showed empathy for my health condition, helping me to choose a sofa that was suitable. Marc went above and beyond even staying way past his shift finish time to help me. I had the best customer experience ever in DFS and I would highly recommend them and in particular Marc to help you buy new furniture. A****

22 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Paul was very helpful and professional…

Paul was very helpful and professional throughout our visit, everything was explained in great detail and he answered any questions we had were in a very thorough and helpful manner. Great service 👍

21 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello Rob,

We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Perfect Service

No pressure, friendly welcoming and allowed me to browse. Offered really helpful advice and suggestions - after shopping around returned and purchased. Simple and easy from start to finish, also best selection available.

21 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello Gillian,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We were made very welcome staff were…

We were made very welcome staff were very polite and professional!! Sales lady explained everything clearly,
Thank you.

20 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great Customer Service

Zak was very helpful and calming which was great as this was my first time purchasing a sofa. Went thought everything with me in detail and made it a very clear and easy purchase. Thank you😀

20 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello Lucy,

We are really grateful for your kind words and for sharing your experience in our store with Zak. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great friendly staff

Great friendly staff, very helpful and knowledgeable. Made our purchase very easy

20 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello Harry,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Reviewing our salesperson Pamela

Reviewing our salesperson Pamela. She made the buying experience enjoyable and informative. She helped find a sofa to fit our space and requirements and was very clear on the information provided.

18 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great shopping experience!!

Thank you to Jess for her advice and knowledge today. Her friendly approachable personality made shopping a pleasure. A lovely young lady who is a credit to the company.

19 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent service jess was very…

Excellent service jess was very professional and very helpful

19 luglio 2026
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Risposta di DFS Furniture - Gateshead

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lewis was amazing at his job and every…

Lewis was amazing at his job and every question I had he answered straight away.

19 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Just called in to browse

Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy.
Called in next day with husband to purchase. Spoke with Pamela explained i wanted to spend time just trying sofa which she understood & left me to it. Called her over placed order.
Found both staff knowledgeabke, respectful & no pressure to purchase. Very relaxed & happy experience.

4 luglio 2026
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Risposta di DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent Service

The welcome and the help the offer of a lovely coffee the general experience was a real pleasure as I was looking for the sofa and the armchair that I would like. Well done DFS and thank you for looking after me..

18 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

great experience

The visit to the store was great, staff were really welcoming and helpful

18 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Friendly

Friendly, helpful, informative. Thanks Louis

18 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

We went to buy a new sofa but I need to…

We went to buy a new sofa but I need to take my dog in to try him on the sofa to make sure we both fit find, he’s a Labrador cross and this was not an issue Zak was fantastic and nothing was an issue and he takes through everything on the sofa we bought

17 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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