We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Leggi di più
L'azienda ha risposto
Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.
L'azienda ha risposto
Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fanta... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
metro retail park metro retail park, NE11 9XS, Gateshead, Regno Unito
- 0333 999 9757
4,9
Eccellente
10K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Gateshead
Hello Neil,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good show room with plenty of choice
Good show room with plenty of choice. Plenty of sales people on hand but not pushy! Very helpful and good explanation of services and finance deals on offer. Pamela was our sales person and she was fantastic.
2 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello Vicki,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great Experience
Our sales person Zak was brilliant - not pushy, listened and helped us throughout. Plus the sofa was just the right price and style we were looking for.
1 luglio 2026
Risposta di DFS Furniture - Gateshead
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Fantastic shop and staff
Fantastic shop well displayed, lovely caring staff at hand to assist when needed.
Nic who helped us was great, well spoken, friendly and great welcoming attitude who assisted us with what we needed and much more. Provided great care and information that we wouldn’t have considered.
1 luglio 2026
Risposta di DFS Furniture - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Always good advise explant
Always good advise , helpful don't feel pushed in to anything, great customer service, purchase many sofas at dfs would not go anywhere else
1 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
The staff in DFS Gateshead are all very attentive and friendly, letting us have a look but can answer any questions when it came to ordering we were talked through everything. Excellent shopping experience thank you.
1 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Furniture in this store is beautiful
Furniture in this store is beautiful, high quality, and loads of choice. The lady who placed my order was called Nicola. She was very patient, professional, knowledgeable, polite, and a genuinely lovely lady. No heavy sales talk and thanks so much for a wonderful experience.
30 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Friendly no pressure!Zak!
30 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service from Staff and Manager
I bought a chair that was ex show room. The staff were so good, the Manager even carried the chair with one of his staff to the car for us
I would definitely recommend the Gateshead metro centre store
29 giugno 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Emma our sales rep was so friendly and…
Emma our sales rep was so friendly and down to earth, everything was completed efficiently, great easy experience.
29 giugno 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and took time to listen to our requirements.
28 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Happy with our choice of sofa and…
Happy with our choice of sofa and pleased Emma was able to arrange the additional seat and foot stool we wanted.
28 giugno 2026
Risposta di DFS Furniture - Gateshead
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We had so much help from Juliet and got…
We had so much help from Juliet and got talked through all the different options and ended up ordering our perfect sofa.
28 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
very helpful nothing a problem
very helpful nothing a problem. Efficient and knowledgeable.
16 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service was 5* from start to…
Customer service was 5* from start to finish Rachel was fantastic
28 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and friendly staff
Mark was very helpful explaining the features and benefits of the range we were looking at which helped us make an informed decision to place an order. Looking forward to receiving delivery.
28 giugno 2026
Risposta di DFS Furniture - Gateshead
Hello Mrs Cameron,
We are really grateful for your kind words and for sharing your experience in our store with Mark. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Paul the salesman was very helpful…
Paul the salesman was very helpful explaining everything we asked eg delivery/ furniture care / cover . Was a very relaxing buying experience no pressure would highly recommend to anyone.
28 giugno 2026
Risposta di DFS Furniture - Gateshead
Hello Craig,
We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Staff very pleasant and helpful
Staff very pleasant and helpful. I dealt with Pamela who was nice and did her job really well. Easy to talk to and explained everything well.
26 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pamela.
Kind Regards,
Jordan
DFS Customer Support
No problems and a great team from start…
No problems and a great team from start to finish
15 giugno 2026
Risposta di DFS Furniture - Gateshead
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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