DFS Furniture - Gateshead Recensioni 

10.141
TrustScore 5 su 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fanta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy. Called in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marc from DFS in Gateshead made my experience purchasing furniture very easy from start to finish. He gave me excellent advice regarding which sofa to buy which would accommodate having pets, and he e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms Mark helped us chose without any type of "sales pressure" He assisted us massively in the choice of ou... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • metro retail park metro retail park, NE11 9XS, Gateshead, Regno Unito

  • 0333 999 9757

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(10.141)

102.030 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great helpful assistance can not fault…

Great helpful assistance can not fault the service

13 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Paul was fantastic

Paul was fantastic. Didn’t try to sell us something we didn’t want. Admittedly we knew what we were after, He actually gave us some sound advice and shared his knowledge unobtrusively.

His knowledge doesn’t just lay with sofas. He taught us a few things about how furniture can improve our lives if treated properly. We didn’t feel pushed to purchase anything.

12 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Good Experience

Really easy and simple way to get a sofa. Zak was brilliant and really helpful explaining all the options and combinations to us. He was personable and great, not pushy. Listened to our needs and drew a diagram up for us, and created even more space in our room with jiggling things around. Thanks Zak. Looking forward to getting our sofa!

12 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Excellent service from the minute we…

Excellent service from the minute we visited the Gateshead showroom. Good range of products offered.

12 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Really friendly, knowledgeable staff…

Really friendly staff who let you browse without following you around the store. Juliet was very patient explained the features of our purchase. She was very friendly and let us look while we made our decision and once we decided on what we wanted she explained care details, delivery options and aftercare. It was a very pleasant afternoon

12 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

First class service

First class service

12 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service by Zak

Great service by Zak.
Helped us pick the right sofa.
Explained all the different options.

12 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

DFS METRO CENTRE

we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms
Mark helped us chose without any type of "sales pressure"
He assisted us massively in the choice of our furniture
Apart from being very knowledgeable, Mark is a really nice person and made out experience very enjoyable, which is a massive compliment from a "bloke" buying furniture with his wife on a Saturaday afternoon

11 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great support from the staff

Great support from the staff. Not pushy at all and made us very welcome.

11 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service and Amazing Sofa

Honestly, from the moment we walked in, we were just looking for a corner recliner but we came away with something better, thanks to Pamela. She helped us massively and when we found our dream sofa, got a wonderful Latte for my partner (which he loved), and helped us with the credit paperwork, which was processed so easily. Couldn't recommend her enough. Thank you again Pamela for helping us find our forever sofa (or at least for the next 5-10 years lol)

11 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Fabulous customer service from Lewis

Fabulous customer service from Lewis. No pressure selling. Great knowledge helping me to make my choice. Lewis was friendly and approachable. Thank you.

10 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello Miss Bone,

Thanks for your lovely feedback, we’re glad to hear Lewis met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

Helpful staff. Good choice and finance options.

8 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Paul sales man was very helpful…

Paul sales man was very helpful explaining everything about sofas we chose

7 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

We came to the store in Gateshead metro…

We came to the store in Gateshead metro for a sofa which we saw online we weren’t pounced on as soon as we walked in just left to browse we had to ask for assistance which we preferred,the gentleman who helped us we amazing explained everything the best experience of buying furniture ever

7 luglio 2026
Logo di DFS Furniture - Gateshead

Risposta di DFS Furniture - Gateshead

Hello Peter,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

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