Marc from DFS in Gateshead made my experience purchasing furniture very easy from start to finish. He gave me excellent advice regarding which sofa to buy which would accommodate having pets, and he e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy. Called in... Leggi di più
L'azienda ha risposto
Paul was fantastic. Didn’t try to sell us something we didn’t want. Admittedly we knew what we were after, He actually gave us some sound advice and shared his knowledge unobtrusively. His knowled... Leggi di più
L'azienda ha risposto
we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms Mark helped us chose without any type of "sales pressure" He assisted us massively in the choice of ou... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
metro retail park metro retail park, NE11 9XS, Gateshead, Regno Unito
- 0333 999 9757
4,9
Eccellente
10K recensioni
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Le persone hanno visualizzato anche
Excellent service jess was very…
Excellent service jess was very professional and very helpful
19 luglio 2026
Risposta di DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lewis was amazing at his job and every…
Lewis was amazing at his job and every question I had he answered straight away.
19 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Just called in to browse
Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy.
Called in next day with husband to purchase. Spoke with Pamela explained i wanted to spend time just trying sofa which she understood & left me to it. Called her over placed order.
Found both staff knowledgeabke, respectful & no pressure to purchase. Very relaxed & happy experience.
4 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent Service
The welcome and the help the offer of a lovely coffee the general experience was a real pleasure as I was looking for the sofa and the armchair that I would like. Well done DFS and thank you for looking after me..
18 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
great experience
The visit to the store was great, staff were really welcoming and helpful
18 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We went to buy a new sofa but I need to…
We went to buy a new sofa but I need to take my dog in to try him on the sofa to make sure we both fit find, he’s a Labrador cross and this was not an issue Zak was fantastic and nothing was an issue and he takes through everything on the sofa we bought
17 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Customer Service Masterclass
In store experience at DFS Metro Centre was superb. We were assisted by Juliet who was very knowledgeable about the ranges, took time to explain everything in detail and understand our needs and preferences. Can’t wait to get our new sofa.
17 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Paul was very helpful and explained…
Paul was very helpful and explained every thing we would give him a ten.
17 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were excellent well informed on…
Staff were excellent well informed on furniture
15 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello Mark,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Superb Aftercare
After discovering an issue with a seven year old sofa from DFS, I visited the store in the hope they could offer some help to rectify the problem. I spoke to Mark and he couldn’t have been more helpful, despite me no longer having the receipt . Unbeknown to me, each sofa comes with a 15 year structural warranty and Mark quickly assessed my issue and arranged for a speedy repair.I can’t rate the service high enough and Mark was superb. Thank you
15 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Amazing team at the metrocenter
We recently purchased a Ronan sofa from DFS at the merto center and the entire experience has been fantastic.
The team in the showroom was incredibly helpful without being pushy, giving us plenty of time to test out different styles and make our decision.
13 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sales person was extremely polite and…
Sales person was extremely polite and patient, explained everything in a professional but calm manner
14 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello Dave,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The purchase of the furniture was made easy as the salesman knew the product and was very helpful …
The purchase of the furniture was made very easy and
12 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Had a really great service from Mark
Had a really great service from Mark , who was knowledgable attentive and professional .Great customer service throughout our visit to the store
14 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello Mrs Hall,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent staff member.
14 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello Joan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Straight forward ,easy to…
Straight forward ,easy to understand.fair price Thanks Juliet
14 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello Philip,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Looking for new furniture/ reasonable prices !
I visited the store by Newcastle Metro Centre and the Sales Assistant David, was so helpful and knowledgeable, I fell in love with the sofa and armchair and really enjoyed the stores presentation of its furniture. Loved the Summer sale prices, which really help!
13 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Staff great don't push you let you look…
Staff great don't push you let you look round but there if you need them Patrick was great explained everything.
1 luglio 2026
Risposta di DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
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