Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options paymen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Welcomed by Greg who was very knowledgeable regarding a sofa bed we were looking for. He asked where and what it would be mainly used for, made some recommendations and demonstrated the bed section. O... Leggi di più
L'azienda ha risposto
We had such a great experience today! We actually stayed right until closing time, but at no point did we feel rushed or pressured to make a decision. Our consultant was incredibly patient wit... Leggi di più
L'azienda ha risposto
We were served by Daniel who presented a great knowledge of the products. The atmosphere was friendly and no pressuring to place an order. We were left to browse at peace and to make up our mi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Chaser Court, CH1 4QG, Chester, Regno Unito
- 0333 999 9754
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Great staff
Great staff
Great member of staff Daniel who was helpful but gave you space. Highly recommend going there.
5 luglio 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service & Value
From start to finish Jay was polite & responsive to our need.It was her suggestion we looked at the sofa we eventually bought. Offering us different options to suit our need her knowledge lead us to choose what was correct for us. Jay is credit to DFS
5 luglio 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jay.
Kind Regards,
Jordan
DFS Customer Support
Daniel, good lad!
Daniel was really helpful and not pushy. He even let us rearrange the sofas we were buying so we could see the exact layout they will have in our house.
4 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Positive experience
Staff easily accessible, friendly, helpful, knowledgeable of product and worked as a team.
Showroom easy to move around and we were comfortable testing furniture.
4 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was great at dealing with…
Matt was great at dealing with everything we needed, and also really friendly, and helpful from start to finish 👌
20 giugno 2026
Risposta di DFS Furniture - Chester
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Aaron was helpful
Aaron was helpful, patient, and knowledgeable. Not pushy but available. Would recommend him.
29 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jay was extremely helpful !
Jay was extremely helpful! Gave us all the information we needed. Never felt under any pressure to buy . Thank you so much . The manager was also very helpful and polite.
29 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thanks for your lovely feedback, we’re glad to hear Jay met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Customer service
20 giugno 2026
Risposta di DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing and efficient customer service
We bought a couple sofas from Aaron today, who was very helpful and efficient in processing the order. He got us a good deal for the sofas for our new home that we are very happy with.
27 giugno 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Matt was fantastic from the off from…
Matt was fantastic from the off from offering a drink to answering all our questions and organising everything for us
27 giugno 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
The manger at dfs in Chester I can’t…
The manger at dfs in Chester I can’t remember his name but he was absolutely brilliant he was understanding and very patient and respectful, he explained everything the dos and don’ts
27 giugno 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service
We went into dfs in chester.
I like to just have a look round without being approached an feel harrassed.
Our experience was great.
When we had questions we asked the team and they explained everything in detal. It was relaxed but informative. Thank you
26 giugno 2026
Risposta di DFS Furniture - Chester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly welcome even from the cleaner
Friendly welcome even from the cleaner! helpful staff efficient service!
16 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The guy who sold us the furniture was…
The guy who sold us the furniture was very helpful
15 giugno 2026
Risposta di DFS Furniture - Chester
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Chester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Went into the Chester showroom today, I’d seen a sofa I’d liked for a while and today was the day to buy. Greg and Tommy were very professional and I felt very comfortable in their presence. Not over selling which is a bonus but I did buy the extra products for peace of mind. Thanks again and looking forward to my new sofa!
20 giugno 2026
Risposta di DFS Furniture - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Matt was pleasant and polite but most…
Matt was pleasant and polite but most of all none pushy if he didn't know an answer to a question asked he went and found out
20 giugno 2026
Risposta di DFS Furniture - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
I visited DFS today and I was seen by…
I visited DFS today and I was seen by Alex and I would definitely score him a 10 out of 10. He was very helpful. And understood what I wanted so I would recommend the DFS if anybody is looking for a safer with limited access to their apartment thank you very much Steven Aldom
19 giugno 2026
Risposta di DFS Furniture - Chester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Julia was very helpful
19 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
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