Went in to greyhound Park chester today looking for a new sofa. Met a lovely man named Matt who was very helpful and was ever so knowledgeable about his job. Came away with everything needed includi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Welcomed by Greg who was very knowledgeable regarding a sofa bed we were looking for. He asked where and what it would be mainly used for, made some recommendations and demonstrated the bed section. O... Leggi di più
L'azienda ha risposto
Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options paymen... Leggi di più
L'azienda ha risposto
We had such a great experience today! We actually stayed right until closing time, but at no point did we feel rushed or pressured to make a decision. Our consultant was incredibly patient wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Chaser Court, CH1 4QG, Chester, Regno Unito
- 0333 999 9754
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Matt was pleasant and polite but most…
Matt was pleasant and polite but most of all none pushy if he didn't know an answer to a question asked he went and found out
20 giugno 2026
Risposta di DFS Furniture - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
I visited DFS today and I was seen by…
I visited DFS today and I was seen by Alex and I would definitely score him a 10 out of 10. He was very helpful. And understood what I wanted so I would recommend the DFS if anybody is looking for a safer with limited access to their apartment thank you very much Steven Aldom
19 giugno 2026
Risposta di DFS Furniture - Chester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Julia was very helpful
19 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS customer service was excellent
DFS customer service was excellent
Don’t hassle you ,leave you to look around until you need them, very informative ,offered coffee refreshment ,
Very pleasant experience ,was able to choose and very pleased with the quality and value for money .
Would recommend.
17 giugno 2026
Risposta di DFS Furniture - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
All staff were polite and very helpful
16 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great Service and Products
I had an in-store appointment at Chester and I was very impressed with Aaran who helped me. He was friendly and courteous, taking the time to answer my questions, showing me various options, and also offering information and insight about things that I hadn't considered. I came away from the appointment confident in my choices and of how the order would progress. I really appreciated his time and would definitely recommend DFS Chester. Sue Pretty
16 giugno 2026
Risposta di DFS Furniture - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
easy and speedy delivery
8 giugno 2026
Risposta di DFS Furniture - Chester
Good Afternoon,,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The delivery on our sofa was very…
The delivery on our sofa was very quick. Also the customer service at the shop was amazing and also the people who delivered it where very friendly and got the job done quickly and efficiently.
7 giugno 2026
Risposta di DFS Furniture - Chester
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello Denise,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Found the perfect sofa for our space
Found the perfect sofa for our space, was looked after and given great advice and service from the moment we walked in
14 giugno 2026
Risposta di DFS Furniture - Chester
Hello Karen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello Alan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent experience
Excellent experience. Matt was very thorough and helpful, thank you!
12 giugno 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
1 star
Thank you for your response. My disappointment is not only about the warranty decision, but also that I was unaware how sensitive the product was to heat and sunlight before purchase. I have shared my experience so that other customers can make an informed decision.
12 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Chester
Good Morning Hanan,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the coffee table or the service received.
As your items do come with certain warranties when a fault is highlighted our service engineers will aim for a first touch resolution every time. Our service engineers are upholstered by trade and all repairs are done to a factory standard. We would always repair if a fault is found but unfortunately on this occasion no manufacturing fault was found with your coffee table.
We sincerely apologise again for any inconvenience this may cause.
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
Excellent customer service! Friendly and knowledgeable sales team who were absolutely brilliant! Best experience we have had in a furniture shop!
12 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff we got just what we…
Very helpful staff we got just what we was looking for too.
4 giugno 2026
Risposta di DFS Furniture - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent, thorough service
Lara who dealt with us was efficient, informative and helpful without being too overbearing.
She explained the whole purchase process expertly and in a way which was easily understandable.
11 giugno 2026
Risposta di DFS Furniture - Chester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lara.
Kind Regards,
Jordan
DFS Customer Support
I have ordered a sofa today from DFS
I have ordered a sofa today from DFS, and I had a great experience during my visit. The staff who helped me to make the right decision gave me a well presented information about the sofas and helped me to make the right choice.
10 giugno 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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