Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options paymen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Welcomed by Greg who was very knowledgeable regarding a sofa bed we were looking for. He asked where and what it would be mainly used for, made some recommendations and demonstrated the bed section. O... Leggi di più
L'azienda ha risposto
We had such a great experience today! We actually stayed right until closing time, but at no point did we feel rushed or pressured to make a decision. Our consultant was incredibly patient wit... Leggi di più
L'azienda ha risposto
We were served by Daniel who presented a great knowledge of the products. The atmosphere was friendly and no pressuring to place an order. We were left to browse at peace and to make up our mi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Chaser Court, CH1 4QG, Chester, Regno Unito
- 0333 999 9754
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Friendly
Not pushy , let's you take your time in choosing the sofa, very helpful and friendly
18 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service
17 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found our suite in another store
When we arrived the suite we had viewed a week earlier had unfortunately been sold as it was on a special offer. The manageress and Aaron worked there magic and found the same suite available at another store and arranged everything for us. Great service !!
12 luglio 2026
Risposta di DFS Furniture - Chester
Hello Colin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had Josh who approached us as we…
We had Josh who approached us as we entered and pointed out round the store where the sofas we were specifically looking for were. Additionally, when coming to ordering ours he was also brilliant.
11 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Honest and not pushy salesman
Honest and not pushy salesman, really personable. With good knowledge.
12 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales techniques
No pushy sales techniques. Went away measured and then came back! Wouldn't have dome this otherwise!
Don't like it when sales reps follow you around the store but the guy that helped us! Been there 3 weeks and never did this! Fab!
11 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
First class service throughout our visit
We were looked after all the way through our visit by a very knowledgeable store assistant who explained everything in detail about the sofa we had chosen.
We were made very welcome and the store assistant was so polite & friendly.
We recommend if you are looking for a new sofa that you visit this store in Chester.
We will definitely return in future.
10 out of 10 from us.
11 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
New employee dealt with our sofa…
New employee dealt with our sofa purchase, polite very clear and no pressure which I liked very much, all options where given to me, which I didn't choose but again no pressure, normal to do buy from a different store but now would highly recommend the chester store.
11 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Slick and efficient experience in store…
Slick and efficient experience in store ordering my new sofa - looking forward to delivery
11 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Very friendly staff as myself and…
Very friendly staff as myself and partner entered the shop, we were asked if we needed help and was left to wander around to have a look, we decided to purchase a 3 seater and 2 seater power recliner's, which was on a bundle price,the gentleman that took all my details was very professional and made us welcome I can't remember his name or I would mention him by name many thanks dfs
11 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello Mr Cumming,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Aaron was a perfect level of… being available without being overbearing
Aaron was a perfect level of approaching us but giving us space to think and talk things through. We have been sofa shopping for a while at multiple shops and have been put up several shops due to feeling stalked around the shop. He was patient, transparent with the questions we asked and personable. We are really grateful for our positive experience
9 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Chester
Hello Philip,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
It was so relaxing to order.
29 giugno 2026
Risposta di DFS Furniture - Chester
Hello Mark,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
All round great experience
All round great experience, staff very friendly and knowledgeable, didn’t push us for time and gave us advice when we needed it, made it a very relaxed shopping experience, all staff very helpful who ever we spoke to especially Matt who completed our order for us.
7 luglio 2026
Risposta di DFS Furniture - Chester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Spoke to a lovely guy called Matt at…
Spoke to a lovely guy called Matt at Chester. So helpful! Made the whole experience so easy! Lovely guy, explained everything in detail and made the process so easy! Would defo recommend to other people! 5 stars!
Grace
7 luglio 2026
Risposta di DFS Furniture - Chester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Matt met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great staff
Dan and Josh were very helpful and sorted me out with a great deal.
The only reason it's not 5 stars was about a store policy that they couldn't help with, otherwise a great experience
5 luglio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
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