The Cotswold Company - Harpenden Recensioni 

117
TrustScore 5 su 5

4,8

High Street 16, AL5 2TD Harpenden, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We recently purchased a sofa from The Cotswold Company and are very happy with our purchase. The staff in store were very knowledgeable and helped us find the right sofa for us. Delivery was on time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our furniture order was handled by friendly staff. Delivery date was within 10 days which is not something other companies can do so very impressed.

Valutata 5 stelle su 5

Sarupa at the showroom was a star. She’s always helpful, and friendly; very welcoming. The items on show were also sufficient to help us decide the furniture perfect for our space.

L'azienda ha risposto

Valutata 4 stelle su 5

I'm very pleased with the quality of my sofabed. The delivery was on time and the delivery men were helpful, efficient and polite. I was not very impressed with having to put the bed assembly into th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di mobili
  3. Negozio di arredamenti per salotti

Scritti dall'azienda

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Scritti dall'azienda

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informazioni di contatto

  • High Street 16, AL5 2TD, Harpenden, England, Regno Unito

  • 01727 798471

4,8

Eccellente

TrustScore 5 su 5

117 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(117)

5171 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Sarupa at the showroom was a star

Sarupa at the showroom was a star. She’s always helpful, and friendly; very welcoming. The items on show were also sufficient to help us decide the furniture perfect for our space.

1 agosto 2026
Non scritta su invito
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon ETan,

We're so pleased to hear that our showroom team member was helpful, friendly, and welcoming. It's wonderful that the items on display helped you choose the perfect furniture for your space. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Delivery team

Delivery team

Ross and Gavin were excellent. Clean and courteous and worked very hard

5 agosto 2026
Non scritta su invito
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon Martin Corrie,

We are so pleased to hear that our delivery team provided such excellent and hardworking service for you. Thank you for sharing your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Lovely furniture and professional delivery

We recently purchased a sofa from The Cotswold Company and are very happy with our purchase. The staff in store were very knowledgeable and helped us find the right sofa for us. Delivery was on time with good communication and professional delivery from Ross and Gavin who unpacked the furniture and took away all the packaging. Recommended.

5 agosto 2026
Non scritta su invito
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon Claire Das Bhaumik,

We appreciate your positive feedback regarding your recent sofa purchase. We're happy to hear that our in-store team provided knowledgeable assistance and that the delivery was on time with good communication. It's great that the delivery team was professional and took care of unpacking and packaging removal.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Exceptional customer service

We had such an exceptional experience with The Cotswold Company in Harpenden that we felt compelled to leave a review.

We're renovating our home and, over the past year, we've dealt with countless companies. Without question, the customer service we received from the Harpenden team has been among the very best.

From the moment we walked into the showroom, Sarupa and Marc Anthony were knowledgeable, patient and genuinely interested in helping us make the right choices rather than simply making a sale. Nothing ever felt too much trouble.

Charlotte also worked hard behind the scenes to resolve a payment issue, ensuring everything went through smoothly, while Nancy went above and beyond after our visit. She stayed beyond normal working hours to sort out an amendment to our order and make sure a refund was processed correctly. That level of care and communication is incredibly rare.

Every member of the team made us feel valued, and it's clear they take real pride in looking after their customers.

Thank you, Nancy, Sarupa, Marc Anthony and Charlotte, for making what could have been a stressful purchase such an enjoyable experience. We wouldn't hesitate to recommend The Cotswold Company Harpenden and very much look forward to shopping with you again.

25 luglio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Harpenden

Good morning Joanne Stacey,

We are so pleased to hear about your exceptional experience with our team. It is wonderful to know that our colleagues provided such knowledgeable and patient assistance during your home renovation journey. We truly appreciate your highlighting the dedication shown in resolving your payment issue and going above and beyond to amend your order. We are delighted that we could make your purchase an enjoyable one, and we eagerly anticipate your next visit.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Bedroom furniture purchased from the Harpenden Store

Harsha in the Harpenden store was very helpful friendly and efficient.
The delivery guys Anthony and Cambery arrived on time and placed the furniture where we wanted it
Great service and the furniture is just what we wanted.

25 luglio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Harpenden

Good morning Richard Fuggle,

We're so pleased to hear that our team in the Harpenden store was helpful, friendly, and efficient. It's wonderful that our delivery team arrived on time and placed your furniture exactly where you wanted it. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Service

Nancy listened attentively to my needs and her customer service skills are a credit to your organisation.

13 luglio 2026
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon Carol,

We're so glad our team provided such excellent support and listened attentively to your needs. We appreciate you sharing your positive experience with us!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Lovely store beautifully laid out

Lovely store beautifully laid out, and air conditions on a hot day a big bonus.
Served by Sarupa a friendly competent member of staff most helpful
I have yet to receive my order but I liked the quality of the in store stock.
Came away with a jug I did not have on my shopping list I just love all the home ware.

11 luglio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Harpenden

Good afternoon Linda Hill,

We are so pleased to hear you enjoyed your visit to our store and found the layout beautiful. It's wonderful to know our team member provided helpful and friendly service. We hope you love your new homeware!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Outstanding

Great customer Service from start to finish.Quality furniture that looks stunning!
Delivery men Jermaine and Said were very helpful, polite and respected our property.

6 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon Jane,

We're so pleased to hear you received great customer service and are happy with your stunning, quality furniture. It's wonderful that our delivery team was helpful, polite, and respectful of your property.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

The Cotswold Company…

The staff in The Cotswold Company Harpenden are friendly and attentive. They were able to assist us but also gave us space to browse before making our purchase. Lovely experience!

4 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Visited the Harpenden store to purchase…

Visited the Harpenden store to purchase a dining room table and chairs and a bookcase. So much beautiful furniture to choose from and incredible service from Harsha. Thank you for all your help … just waiting for it to be delivered. Will definitely be back for more

4 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon Michael Weinstein,

We're so pleased you had such a positive experience at our store and found so much beautiful furniture. We appreciate your kind words about our team and look forward to welcoming you back!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Just browsing

I walked into the shop, just browsing and was met with smiles. A lovely atmosphere, very friendly and helpful. I had no idea what I was looking for but the staff guided me we no -intrusive but useful questions to help me determine the choices to be made. I shall return soon to make my purchase.

25 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Mark Anthony

Mark Anthony, Sales ,was very patient with us whilst we were choosing and deciding about our purchase. He was more than helpful and very knowledgeable.

27 giugno 2026
Non scritta su invito
Logo di The Cotswold Company - Harpenden

Risposta di The Cotswold Company - Harpenden

Good afternoon Jackie,

We appreciate your positive feedback. We are so happy to hear our team member provided such patient, helpful, and knowledgeable service. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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