Previous orders with CigarSmokes were great. The latest order did not meet those standards. The wrapper was not smooth but contained large veins. Small veins are acceptable but these were not small.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very poor experience. They lost my cigars, delivery status was over a month same. I carefully inquired where my cigars might be? They reminded me firmly they delivery politics, up to 45 days! Day 44 i... Leggi di più
L'azienda ha risposto
H.Upman no2 . Firstly I was delighted that they had some age on them (2017). My old supplier has put up their prices by 50%. So this was the first time I used Cigar Smokes I will always use them from... Leggi di più
I was able to order the smokes I wanted, who many other suppliers are out of, and received them within (2) weeks. Exactly what I wanted, packaged well. I will continue to do business with this supplie... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
CigarSmokes brings world-famous cigars of Cuba to any tobacco enthusiast directly from our warehouse in Spain. Fast express air delivery worldwide.
Informazioni di contatto
Carrer Núm. 8, Zona Franca, 08040, Barcelona, Spagna
- +1 (305) 433-8543
- info@cigarsmokes.com
- www.cigarsmokes.com
3,6
Nella media
244 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Too long for delivery
8 dicembre 2021
Congratulations!
I am happy to work with this company! It has consistency, speed and a very good packaging.
And the prices are very good !!!!
Luciano
6 dicembre 2021
Excellent counterfeit cigars.
26 novembre 2021
Risposta di CigarSmokes
Greetings Mr. Panahi
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic, we have sold them in tax-free markets in Europe for many years, passing all international regulations, complying with tobacco laws.
All boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email or phone call to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
You are so bad
4 novembre 2021
Risposta di CigarSmokes
Greetings Mr. Sterenshus
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
We would be very happy if you contact us through our email address: info@cigarsmokes.com or if you call us at +1 (305) 433-8543, to provide you with more information regarding your concern with order # CS52983.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Three Gs and 5 stars
Great cigars, great price and great customer service. What more can you ask for.
My go to place for Cuban cigars
29 ottobre 2021
So Nice & Easy to Buy
A very simple and easy purchase that was couriered in a timely way.
I'll be buying again!
26 ottobre 2021
Great service and great selection.
23 ottobre 2021
Good pricing and excellent cigars…
Good pricing and excellent cigars received in perfect condition. A good alternative to Puroexpress that has tripled or quadrupled its prices!
18 ottobre 2021
Risposta di CigarSmokes
Greetings Mr. Fukuhara
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
All boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Perfect service
Perfect service - to name Ms. Solis.. ! Fair price and up to now perfect quality of cigars.
30 settembre 2021
Great Service
Very pleased with the quality of the cigars and the service was amazing.
10 settembre 2021
these cigars are fake
these cigars are fake. search online for 'how can i tell if my cohibas are genunie' and you will see info to help tell.
1 settembre 2021
Risposta di CigarSmokes
Greetings Mr. Huggins
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Professional Service
Have dealt with this Company a few times. The late time there was an issue with shipment where Canada Post inadvertently returned the parcel to the sender. Cigar Smokes was right on it with communication and rectified the situation immediately. Very professional company to deal with and the quality of the product is excellent. Will continue doing business with them!
23 agosto 2021
Fake cigars!
20 agosto 2021
Risposta di CigarSmokes
Greetings Mr. Liarommatis
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to guide you through this process via email: info@cigarsmokes.com or by calling +1 (305) 433-8543, to solve this inconvenience in a different way.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
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