CigarSmokes Recensioni 

Cigar Smokes has great customer service. The very first time I used them, the order went awry--vanished into the mist. However, everyone has things go wrong, how you fix them is what makes the difference. They made things right very quickly, and that is why they get 5 stars. Plus great selection and prices, that is.

I believe this company is affiliated with Swiss Cuban Cigars and they sell fakes Cuban cigars. The ridiculously low prices compared to all legitimated online retailers, among other things, are the telltale sign. Avoid.

Update July 17, 2025

After doing a bit more research, I am 100% confident, Swiss Cuban Cigars (SCC) and Cigar Smokes (CS) are either affiliated or owned by the same company.

The evidence is irrefutable. Unfortunately, Trustpilot doesn't provide for posting images. That would make this so easy for all of us because a picture tells 1000 words and they don't lie (unless they're AI). Therefore, I have to walk you through this simple process. At the end of this revised post, you, too, will come to the same conclusion I did and know both entities are related and selling the same fake products. (For those of you who haven't read my post on SCC, it was confirmed by Habanos SA, their authorized distributors, and retailers that SCC sells fake Cuban cigars.)

So, let's start. Open up a browser for both SCC and CS and put them side-by-side on your laptop, tablet or desktop. The bigger the screen, the better. Immediately, you'll see the templates for both vendors are identical with the list of brands on the left to the top header and bottom header. Other than the image in the center, the only difference is SCC highlights in green and CS highlights in yellow.

Now open the same Cuban brand of your choice on both vendors. It won't make a difference for this demonstration since ALL photos, prices, fonts and order of cigar listing are IDENTICAL on both websites. (except for the yellow and green highlighting). Isn't that interesting? So, despite the claims by CS that there is no relation to SCC the evidence shows otherwise. And given this discovery, it would be very reasonable to assume that CS is selling the same fake Cuban cigars as SCC.

If you're happy buying non-authentic Cuban cigars at what is clearly a ridiculously cheap price compared to reputable dealers, go ahead, but at least you have the truth about what you're buying. Enjoy your Nicaraguan tobacco!

I hope you found this message helpful.

Update July 18, 2025

My intelligence sources at Habanos SA informed me that Solo Cigars (SC) is also part of the fake Cuban trio with CS and SCC.

Same story. Line up three browsers next to each other with SC, CS and SCC. Go to any Cuban brand on the left side of the home page and you will see the EXACT same cigars, pictures, and prices for all three websites except SC uses an orange color template.

Habanos SA-the parent company for all Cuban cigars- has unequivocally stated these websites are owned by the same entity using Dominican, and Nicaraguan tobacco; therefore, all their "Cubans" are 100% fake. That's all I need to know. And that's all you need to know, too. Save your money and shop with a reputable supplier. There is a good list on Reddit.

Nice Cigar，nice service！

一支美妙的雪茄，具有美妙的风味，我认为这是最好的雪茄之一，它们以完美的状态到达。

The cigars received are in good quality. The service provided is efficient and satisfactory. The update on goods in transit is user friendly.

When we have had any issues with the order, they were attended to immediately and resolved to my complete satisfaction .

First time I ordered through this company.
I must say I am very pleased with my order and delivery quicker that I thought. Kept updated throught the delivery with emails and texts. Cigars came with Boveda packs and no issues. Needless to say one happy customer.
Many thanks.

I had to throw away 2/3's of my cigars due to poor construction--e.g., the cigars were wrapped much too tight came apart easily.

Nice selection of Cubans. Customer service was consistent and welcomed.

I have not had a great experience puchasing Cigar products from this company. Product is geniune and delivery is within 45days advised.
However, UK Border Forces have held every order i have placed until i paid the extortionate Customs Charges. If you buy a carton of say 25 Cigars and it get stopped by Border Force Officails, expect to pay an additional +/- £150 for Duty/VAT and Handeling charges before they release it for actual delivery.

Fast service and reasonable prices

Regarding order number CS55631 , unfortunately the cigar box you sold me is fake , I searched for its authenticity on Habanos S.A and the result was Partagas Serie D NO 4 , and the box is H. Upmann Petit Coronas , I’m really very disappointed as I have made many orders from your website and I’m not buying again .

Attached the photos of the box and a screen shot of HABANOS Website

Good product n very efficient in responds

I've been waiting over two months for a shipment that has been shipped three times but keeps getting confiscated. I've asked is it my name and address that causes this and I'm told no.

Delivery timely (given distance traveled) and the product perfect. Order with confidence.

Very responsive and professional . Even customs detained goods , they immediatelly sent another one from different warehouse . I am an old customer , I know everything works well with them , but again I was surprised how quickly they resolved the problem .

Very bad communication. They didn’t advise me about customs and custom taxes. 700 euros of cigars still stuck I. Customs after 2 months. Had to hire a customs agent that required more money and still I can get my cigars. If you are not in Spain I would avoid them

fast delivery and cigars in excellent condition

Réal Cuban cigars, all the number match haha is website at a very good price