Churchill Estates Management Recensioni 

Great Meadow Lodge.
Our recent stay in Meadow Lodge in late August was, as previously found, a really enjoyable experience. The Guest Suite was spacious and well presented, looking out onto part of the Owners garden. Parking was easy and access and egress very simple. The Lodge looks to be very active and all of the foregoing is due to the efforts of Kim, the Lodge Manager. We look forward to returning.

My partner and myself stayed at Fairbanks lodge this last weekend. It was clean, spacious and very comfortable. Also friendly residents and very helpful Manageress. We look forward to staying their again soon.

I continue to be concerned about my relative who lives in a housing scheme managed by CEM. Essential repairs and maintenance have taken months, even years to be undertaken. There is money in the sink fund so why the delay.

I stayed at Charles lodge in Evesham on Saturday 5th September what a lovely guest suite very clean tea coffee biscuits in room Dawn had made it very easy for us to get into suite on a Saturday even though she wasn't working will definitely stay there again.

I carry out maintenance work at Barnes Lodge and I have always found the lodge manager Adam to be very friendly, helpful and knowledgeable. He is very thorough in his role and deals with any queries/questions to the best of his ability.

My mother recently located into independent living in Malvern and thanks to Mark, the manager (who started the same day as mum moved in, ) the transition has been flawless. Without being intrusive, Mark has always been around to answer questions, give advice and help her sort out plumbers and other tradesmen when needed. We couldn’t have hoped for a better start to life in Malvern

I have just had another great stay in the guest suite at St Andrews Lodge in Chippenham. I am always made most welcome by the manager Rachel, who runs a great community at Chippenham, providing lots of varied activities for the owners. The large , beautifully appointed guest suite makes a stay here a real treat.

I am a resident at Hadley Lodge, Quinton.
The Manager here is called Helen and she is a most pleasant, helpful and friendly lady.
She has done everything required of her to help me settle into the Lodge.
She upholds the rules but always with a smile. She is happy to give advice and shows she cares about the residents.
Moving to an apartment has been a total change for me but I have settled in very well and am very happy to call it home.

Lorraine has been so accommodating and supportive since our father moved in. Nothing is too much trouble and the guest suite which I have been using is very functional, clean and comfortable. So handy to have this on site for visiting my father and at such a reasonable cost too. Highly recommend

My experience is based solely on Ash Lodge, Walton on Thames, Surrey. The owners lounge is a great place for everyone to meet up and the garden has great seating complete with extra cushions. The events organised by the manager David are always well attended. David also goes above and beyond to make sure everyone is happy

Today, 21 of us attended the annual barbecue in the gardens of Tyrell Lodge. What a super time was had by all. The food was excellent and plentiful, as were the liquid refreshments.
The event was organised by our lodge manager, Amanda. Like everything that Amanda organises, it was first class. Her husband did the barbecue and her daughters were there helping serving the food and drink. A great family effort - thank you to Amanda and her family. The best barbecue that we have had in the 4 years that I have been here.

Kelly the lodge manager at Ellesmere is utterly brilliant. The place is great and Nina the agent was also very helpful. I would recommend.

My dad has been a flat owner at Bechers Court in Aintree, Liverpool, for over ten years. He is very happy there, an experience made all the better by his lovely fellow residents, the sociable nature of the place, the well kept and cared for shared spaces (the comfortable lounge and patio areas are very nice), and the quality of supervision, management and administration.

Suzanne is a kind, caring and very approachable Manager, who looks after Bechers and its residents with great diligence and care. She gives a lot of attention to friends and family too, and staying at Bechers in its well—appointed, clean and comfortable Guest Room has always been a delight (“the best night’s sleep I’ve ever had” said one daughter!) - the nice touches like a ‘care kit’ in the room are much appreciated.

In summary, I’m very pleased with Bechers, especially for my dad, but also for those of us who care about him, and enjoy visiting his home. Thank you.

Otter Lodge. Very comfortable beds. Clean and and tidy

I visit Abbots Lodge every Thursday as I’m a resident hair stylist for quite a few years now. I would like to say it’s a welcoming, friendly and buzzing with life. There are lots of activities in the week that people can join in and since the new Lodge Manager has been here this has tripled. Something for everyone or you can just live there quietly. Residents have peace of mind that they can live there and it’s safe and supported by a Lodge Manager who is kind and helpful.

My mum has lived in her retirement apartment, Nicholls Lodge, Bishops Stortford which she owns, since November 2019. The development is managed by Churchill Estates Management.

At the beginning of this year, much-needed refurbishment of the communal areas finally started. Pictures were removed from the walls, the television was taken out of the residents’ lounge and table lamps were removed so that decorating could take place. The painting was completed around April/May — and since then, very little appears to have happened.

We were told repeatedly by the previous Lodge Manager that the remaining work was “in hand” and would be starting soon. Months later, residents are still waiting.

The planned improvements included feature wallpaper in the lounge, new furniture, new carpets and new pictures. Instead, residents are left with half-finished communal areas, old and dirty carpets, inadequate lighting and no television in the lounge.

This is particularly disappointing in a retirement development where residents pay substantial monthly service charges and quite reasonably expect the communal facilities to be properly maintained and finished.

The situation has also been made more frustrating by the lack of clear communication about what is happening and, importantly, when the work will actually be completed.

I do want to make one positive point: the new Lodge Manager, Chrissie, has been a breath of fresh air. She has inherited a lot of issues to deal with, but she is approachable, caring and seems genuinely interested in the residents and the development. She has certainly made a very positive impression.

This review is therefore not intended to criticise Chrissie — quite the opposite. I am posting it because residents deserve some answers from Churchill Estates Management about why the refurbishment has been left unfinished for so long and when the remaining work will finally be completed.

Please can Churchill Estates Management provide residents with a clear update and completion date?

What a lady Nicki is - in every sense of the word. When she first arrived at Fairbanks Lodge it was like Mary Poppins had come to brush away the cobwebs ' in a most delightful way.' She immediately got to know every resident, their families and carers and has always replaced the aforementioned when they weren't available in her inimitable caring manner going way above her actual duties. even when officially on holiday she is constantly looking after the welfare of residents on-site, sadly in hospital and even those on holiday who have unfortunately taken ill or had an accident preparing accordingly for the return of that resident. With her positive happy countenance it is so easy to forget that administratively everything runs so smoothly if Nicki feels something isn't running right she makes it clear to everyone in a firm yet pleasant manner in her regular colourful and fun communications which we all lookforward with great anticipation to dropping through our letterboxes.
HP

We stayed in the Guest Suite at Barnes Lodge, Dorchester and from booking to the end of our stay was fantastic. Communication from Adam the lodge manager was friendly, very clear and informative. The room itself was very clean and comfortable, complete with step in shower, toiletries, tea and coffee making facilities and Adam even kindly put a pint of fresh milk in the little fridge in the room for us. There was ample parking, a folder in the room full of local information and pubs and eateries close by. Would highly recommend and will definitely stay again.

Mark, the manager at Elgar Lodge in Malvern, is so welcoming and looks after my 90 year old mum. He makes sure she is comfy sat in the lounge and when I arrive to take her out, most Fridays, he always helps with parking to make sure she has easy access. He is always approachable and friendly.thankyou

I have now stayed here 3 times visiting my friend and have been so impressed by the light fully equipped guest room with its comfortable bed and clean en-suite room. The helpful, friendly approach of the lodge manager is a bonus.