Very helpful and efficient customer support person - Asian accent / call started 16.05hrs 05/08/2026 He sorted an issue where my payment for renewing my bike policy was refused (due to a changed ban... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely amazing team of people.Very helpful, taking their time to make sure that you get best advice and service.Highly recommend to all users.Polite and with great manners.Thank you
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Akshay was very thorough, friendly, courteous and mannerly. His English was also very good and I particularly liked how he indulged me in personal conversation and banter. Thank you, Akshay for your t... Leggi di più
L'azienda ha risposto
Wish I knew about CN before. Over the years, it's been a headache to find insurers that appreciate customers with a clean claims record. We always felt cheated that their risk assessment algorithms... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Carole Nash is known as the provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise.
Informazioni di contatto
4,6
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di carolenash.ie
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the process hassle-free and that you were happy with our service and competitive pricing. We really appreciate your positive feedback.
If you have any further questions or need any assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Carole Nash Insurance
The person I spoke to was extremely…helpful I received the cover I required
The person I spoke to was extremely helpful and succeeded in getting the insurance cover that I required.
21 luglio 2026
Risposta di carolenash.ie
Thank you for taking the time to leave us a review.
We're delighted to hear that the team member you spoke with was extremely helpful and was able to arrange the insurance cover you needed. We appreciate your feedback and are pleased to know you had a positive experience.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for the 5-star review!
We are absolutely thrilled to hear that you experienced top-class service with us once again. Delivering consistently great support to our returning customers is always our main priority, and your continued trust in us means the world to the team!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for your kind review! We're delighted to hear that you found us easy to deal with. We aim to make every interaction as simple and straightforward as possible for our customers, so your feedback is greatly appreciated.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for your great review!
We are delighted to hear that you got the best price for your cover.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
All good happy with my policy
28 luglio 2026
Risposta di carolenash.ie
Thank you for your review! We're pleased to hear that you're happy with your policy and that everything has gone well.
We appreciate your feedback and thank you for choosing us. We look forward to continuing to provide you with great service throughout your policy.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Carole Nash Insurance.
Yes,great company to deal with.
27 luglio 2026
Risposta di carolenash.ie
Thank you so much for your feedback. We're delighted to hear you think we're a great company to deal with.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for your kind 5 star review! We're delighted to hear that you had an excellent experience with our customer service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for leaving us a review!
We’re really glad to hear you had no complaints with our service.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you so much for taking the time to leave us a review!
We're glad to hear we answered your call straight away and that our team was easy to deal with.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Always first class no bullshite
29 luglio 2026
Risposta di carolenash.ie
Thanks so much for leaving us a review!
We're thrilled to hear you always get a first class experience with us. We love keeping things straightforward and hassle free.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Dba o swoich klientów
18 luglio 2026
Risposta di carolenash.ie
Thank you for taking the time to share your feedback.
We are so glad to know that our focus on looking after our customers well and providing a high level of care is truly coming across.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Carole Nash Insurance
The person I spoke with was very…
The person I spoke with was very helpful, and that made the experience easier to deal with.
23 luglio 2026
Risposta di carolenash.ie
Thank you for your kind review!
We're delighted to hear that the team member you spoke with was so helpful and made the process easier for you. Providing friendly and supportive service is something we always strive for, so it's great to know this made a positive difference.
We really appreciate your feedback and look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Carole Nash Insurance.
Don't have many options
24 luglio 2026
Risposta di carolenash.ie
Thank you for sharing your feedback. I understand that your experience hasn’t fully met your expectations and that you feel you don’t have many options right now. We’d really like to understand more about the challenges you’re facing so that we can help find the best possible solution for you with us.
Please feel free to share any specific concerns or areas where you feel we could improve. Your satisfaction is important to us, and we are here to assist in any way we can.
Kind regards,
Michelle @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for your fantastic 5 star review! We're so pleased to hear you received great service and that Benjamin went above and beyond to help you.
We'll be sure to pass on your kind words to him – he'll really appreciate the recognition. If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Carole Nash Insurance
Extremely helpful customer service and…
Extremely helpful customer service and always trying to get you the best price available.
Graham Martin.
1 luglio 2026
Risposta di carolenash.ie
Thank you for taking the time to share your feedback, Graham. We are delighted to hear that our customer care team provided such excellent assistance and consistently went above and beyond to secure our most competitive rates for you. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Carole Nash Insurance
Awful experience when opening motorbike…
Awful experience when opening motorbike policy. Quote was okay but staff member hadn’t a clue and frequently had to put me on hold as “system was acting up”. What should have taken 10 minutes, took an hour. And this after waiting for an inordinate amount of time to get through in the first place.
21 luglio 2026
Risposta di carolenash.ie
Thank you for sharing your feedback with us. I’m sorry to hear that your experience setting up your motorbike policy was frustrating and took much longer than expected. I understand how inconvenient this must have been, especially with the technical issues and wait times you encountered.
Please be assured that I will pass your comments on to the team so we can address these problems and look to improve our service. Your patience throughout the process is greatly appreciated.
If you need any further assistance or have any questions about your policy, please feel free to contact us.
Kind regards,
Darren @ Carole Nash Insurance
Risposta di carolenash.ie
Thank you for your great review! We're delighted to hear that insuring your bike was easy and hassle-free. We appreciate your feedback and hope you continue to have a positive experience with us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Carole Nash Insurance.
Nothing went wrong carole Nash did…
Nothing went wrong carole Nash did nothing i did it myself online so I have no experience of them so I can not rate them ..
10 luglio 2026
Risposta di carolenash.ie
Thanks for your message. I understand that you completed everything online yourself and didn’t have any direct dealings with us directly, so it’s difficult to provide a rating.
If you need any assistance in the future or have any questions, please feel free to reach out.
Kind regards,
Darren @ Carole Nash Insurance
Akshay was very thorough
Akshay was very thorough, friendly, courteous and mannerly. His English was also very good and I particularly liked how he indulged me in personal conversation and banter. Thank you, Akshay for your time and patience and support. T'was a pleasure to speak with you.
15 luglio 2026
Risposta di carolenash.ie
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear about your wonderful experience speaking with Akshay. It is fantastic to know that you found him so thorough, friendly, courteous, and patient, and that you thoroughly enjoyed the personal conversation and banter during your call.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
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