My online experience over email and chat line with Ali K., was amazing, he was able to answer all my questions and supply me with all information about the washer I was thinking of buying. This was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Impressive company from start to finish! When our counter depth fridge needed replacement Adam C, from the Windsor showroom, 2601 Lauzon Parkway, was quick to answer the phone and found the ideal mod... Leggi di più
Sales person Vicky Visser excellent. Advised on best choice and found best price. Delivered on time. Took away old. However did not put feet on dryer. Vicky arranged to come back soon as possible. Dis... Leggi di più
L'azienda ha risposto
I did ask Arwyn for my issue regarding my fridge! I did get information right way! For me I will say he is very good professional, very good communication and lots of patience with the people to s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Windsor
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Informazioni di contatto
2601 Lauzon Parkway, Building B – Unit 1000, N8T3M4, Windsor, ON, Canada
- 5193401911
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Adam Chisamore went above and beyond
The service at the Windsor store was…
The service at the Windsor store was great. Adam was very knowledgeable and helpful during our decision process. I was amazed at the selection of products.
"No Pressure" sales executives
"No Pressure" sales executives, but no need when they are so well informed and allowed us to make decisions on our own time
They also know the business to answer all of our questions and concerns
A pleasure
The salesman was very nice, knowledgeable, helpful and a pleasure to deal with.
purchase was without pressure and…
purchase was without pressure and understood exactly what I was looking for. so until we take delivery I will see how the rest of the service is like
New Top load Washer
My husband and I walked into CAS and asked about a top load washing machine. The sales rep we had was Devon DeSalliers. He did a great job helping us find the right one for the best price. We purchased it on a Tuesday and it was delivered to us 4 days later. Everything went so smoothly. Communication was excellent. I would definitely buy from a Devon again.
Our sales person Devin was very helpful…
Our sales person Devin was very helpful and informative. I would definitely purchase from Canadian Appliance again.
Great dishwasher machine
Everything went ok, according to the timing and product expectations
everything went smoothly
I was pleased with the service and the…
I was pleased with the service and the service Devon gave was great. Very helpful and was patient with me no pressure just very accommodating. I would definitely mention CAS to my friends.
Great service
Great service. Friendly staff who answered all questions and a few we didn't asked but told cause we would need to know
Adam Chisamore was amazing
Adam Chisamore was amazing. Very knowledgeable and went above and beyond to make everything right. What a wonderful young man. Thanks again.
Devon was excellent and delivery was on…
Devon was excellent and delivery was on time and efficient
Price match
Was able to get similar price for the same appliance and was only one week to arrive compared to the competitors
Knowledgable, fast
The staff were very knowledgeable and delivery of our item was fast. I appreciated the understanding of our needs and not trying to talk us into something we did not need. Great experience
Very helpful staff and knowledgeable
Very helpful staff and knowledgeable
Told the sales staff what I was looking and he directed me to exactly what I wanted.
Ordered it and delivered the next week.
Very knowledgeable and willing to go the extra mile to give me the best prices.
Devon was amazing, helpful, he did all the necessary work to make sure the 7 piece appliance package deal he gave me was complete included a five year warranty. Really great! Peace of mind. I would recommend CAS and mainly Devon for his great attitude to help find what suited me best. Thanks Devon.
I would use Canadian appliance stores again. The person I dealt with was very very…
The person I dealt with was very very attentive, and kept in touch with me throughout my purchase.
Delivery was on time and everything went well
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