Brayleys Cars - Brayley Honda Ruislip Recensioni 

703
•
TrustScore 4.5 su 5

4,6

Victoria Road, Ruislip, HA4 0LJ London, England, GB

•

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Valutata 5 stelle su 5

Maria was great looking after me and my Honda Jazz. She updated to me while the car was having the MOT on all issues like I was in the garage with my car. She was also considerate and gave me an o... Leggi di più

Valutata 5 stelle su 5

Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Honda arranged for my car to be picked up from my home which is a plus . An addition to the service was a video sent by the mechanic showing my car being serviced and detailing what needs fixing. I wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Negozio di autoricambi usati
  4. Officina di autoriparazioni
  5. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Victoria Road, Ruislip, HA4 0LJ, London, England, Regno Unito

  • 020 8845 3551

4,6

Eccellente

TrustScore 4.5 su 5

703 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 27% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(703)

3442 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brayleys Ruislip Organised & Efficient

Brayleys Ruislip gave an organised, professional service, for my MOT check. Reception offered a comfortable waiting area; paperwork for engineers ready on arrival. After sales questions answered honestly with accompanying checklist. Impressed with polite efficient staff.

25 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Brayley Honda Ruislip was helpful.

Brayley Honda Ruislip was helpful.
Angela Powrie helped us nice and info us about Honda Car.

24 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

I have been a customer of Brayley Honda…

I have been a customer of Brayley Honda Ruislip for
Many years ,and that both sales and service staff are
Brilliant.

21 febbraio 2026
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi George, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

1st service on Honda Jazz.

1st service on Honda Jazz.
Easy to book online.
Reminder follow-ups.
Always friendly staff.
Cold water and hot drinks machine with comfy chairs and widescreen TV.
Only waited an hour.
Thanks Brayleys.

19 febbraio 2026
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Jayne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Attentive Sales team

The Sales team were especially attentive to my requirements, giving me a test drive at shor t noticed. Throughout the sales process, I was ke pt well informed and the sale went through with in 3 weeks of my initial enquiry.

4 febbraio 2026
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Andy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 4 stelle su 5

MOT & Service completed as needed

Took car in for first MOT & Service. Friendly, helpful reception staff who kept me updated on progress and job completed as expected in a timely fashion

17 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Jyoti, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

New Honda Jazz

I have just purchased a new Honda Jazz from Brayleys. A very positive experience. Angela explained everything clearly and was very helpful and friendly. The whole process was very smooth from the start to the handover. I am very happy with both the car and the company.

17 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Denise, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 3 stelle su 5

No more service wash!

The receptionists were very friendly and courteous. The Service undertaken was efficient & within a reasonable time. However very disappointed that there is now no service wash. Other dealerships continue to offer this service which I believe is a good token given to loyal customers like me. It is not much to give. We Might go
Elsewhere next year which is a shame as we have been going to S Ruislip Honda for years.

16 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Happy with level of service

Happy with level of service, helpful & informative sales executives

16 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

HI Jackie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

The efficiency of the support staff I…

The efficiency of the support staff I had contact with namely Jo, Amy and the driver who collected and returned my car.

I liked the idea of the video with the engineer explaining the checks that had been carried out.

I was not very happy with a charge of £50.00 collection and deliver, however, this had been explained to me first. But surely you could charge it on a mileage basis.

Also rather disappointing that you have stopped the complimentary valet service.

12 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Patricia, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Efficient booking process friendly…

Efficient booking process friendly staff

10 febbraio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Steve, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Enjoyable experience

Dealing with Angela Powrie made the whole experience enjoyable, smooth. She explained everything very clearly and was extremely helpful all the way through the process

4 febbraio 2026
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Very Professional

An urgent matter was dealt in a very professional manner without undue waiting

28 gennaio 2026
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Dan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 4 stelle su 5

Good customer service

Good customer service. Kept informed & quick turnaround

28 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Andrew, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 3 stelle su 5

No more valet service,when car serviced

My husband & I have used the Ruislip Branch for over 25 years,buying several new cars from them,since they have changed hands,the excellent service we used to receive has gone down hill,we took all our cars for a service,receiving a valet inside & out,I took mine for a service,yesterday & no valet of cars included,plus I wasn’t informed of that fact,it was only when I spoke to one of the sales reps,saying I look forward to having my car cleaned,that I was told it was no longer offered

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Booked first service for my Honda Jazz…

Booked first service for my Honda Jazz Hybrid. Took it for service on 26 January at 08.45 and it was ready to collect just after midday. It was a basic service with little to do and no extra work. I was pleased with the reception and also the work done. I would have liked the car to be valeted but I was advised beforehand that Brayleys no longer did that.

26 gennaio 2026
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Roger, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 1 stelle su 5

JASNEET DOOWA who is a salesman at…

JASNEET DOOWA who is a salesman at BRAYLEYS Ruislip still not has not issued me a refund of £250.00. He stated he would refund me my £250.00 2 weeks ago. I have called numerous times and emailed him loads of times and he has ignored my calls and emails. I have taken further action. This is unacceptable.
Every time I call and speak to someone, they say someone will call me back and no one does. Appalling service. Do not go there.

5 gennaio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Dear customer, Thank you for bringing this to my attention. I am very sorry to hear about the delay in receiving your refund and the lack of communication you have experienced; this is certainly not the level of service we aim to provide at Brayleys Ruislip. Jasneet is away from the business today, but please be assured that I will be handling this matter for you. I would like to personally investigate why this has happened and ensure your refund is resolved immediately. Please contact me directly at david.cook@brayleys.co.uk so that I can look into your details and provide you with a personal update. Kind regards, David Cook

Valutata 5 stelle su 5

Up to the expected excellent standard!

The experience was just what I have come to expect from Brayleys: welcoming, attentive and with regular updates. My car was ready at the time that it was promised; I was made to feel “special”.

This typifies my contacts with the dealership over nearly 30 years.

21 gennaio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Rod, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Brayley’s Honda Ruislip Car Service

I was booked in for my first car service at Brayley’s Honda Ruislip on arrival I as greeted with a Friendly smile and a warm welcome from all the staff as well from the two lovely lady's at the service counter i had a few questions and they took the time to answered them very clearly so I'm very grateful the Service team that carried out the work were welcoming also I cant praise them all enough outstanding service even had a video sent to my mobile phone showing them carrying out the health check on my car. I was amazed Thank you all see you in 12 months for my next service. I would highly Recommend Brayley’s Honda Ruislip Branch.

22 gennaio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Keith, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Jo was great

Jo was great, explaining the issues with the mot and service. I was very happy with the service and work done.

19 gennaio 2026
Non scritta su invito
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Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Eric, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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