Brayleys Cars - Brayley Honda Ruislip Recensioni 

674
TrustScore 4.5 su 5

4,5

Victoria Road, Ruislip, HA4 0LJ London, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The be st thing about my visit today, was dealing with the lovely Amy, who kept me updated with progress on my car. Nothing like you ,Brayleys’ used to be. I have been coming to you for over 10 years.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very positive experience in the very friendly and capable hands of Angela in the South Ruislip branch. She went out of her way to help. We had been customers at Skoda for over 10 years but Angela’s he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Such an easy, pleasant experience with this Honda service department. Communication was excellent throughout (very much appreciated the video of the inspection) and Amy, in particular, went out of her... Leggi di più


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Negozio di autoricambi usati
  4. Rivenditore di auto usate

Scritti dall'azienda

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informazioni di contatto

  • Victoria Road, Ruislip, HA4 0LJ, London, England, Regno Unito

  • 020 8845 3551

4,5

Eccellente

TrustScore 4.5 su 5

674 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 31% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(674)

3026 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

No more service wash!

The receptionists were very friendly and courteous. The Service undertaken was efficient & within a reasonable time. However very disappointed that there is now no service wash. Other dealerships continue to offer this service which I believe is a good token given to loyal customers like me. It is not much to give. We Might go
Elsewhere next year which is a shame as we have been going to S Ruislip Honda for years.

16 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Happy with level of service

Happy with level of service, helpful & informative sales executives

16 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

HI Jackie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

The efficiency of the support staff I…

The efficiency of the support staff I had contact with namely Jo, Amy and the driver who collected and returned my car.

I liked the idea of the video with the engineer explaining the checks that had been carried out.

I was not very happy with a charge of £50.00 collection and deliver, however, this had been explained to me first. But surely you could charge it on a mileage basis.

Also rather disappointing that you have stopped the complimentary valet service.

12 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Patricia, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Efficient booking process friendly…

Efficient booking process friendly staff

10 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Steve, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 5 stelle su 5

Enjoyable experience

Dealing with Angela Powrie made the whole experience enjoyable, smooth. She explained everything very clearly and was extremely helpful all the way through the process

4 febbraio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Very Professional

An urgent matter was dealt in a very professional manner without undue waiting

28 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Dan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 4 stelle su 5

Good customer service

Good customer service. Kept informed & quick turnaround

28 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Andrew, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valutata 3 stelle su 5

No more valet service,when car serviced

My husband & I have used the Ruislip Branch for over 25 years,buying several new cars from them,since they have changed hands,the excellent service we used to receive has gone down hill,we took all our cars for a service,receiving a valet inside & out,I took mine for a service,yesterday & no valet of cars included,plus I wasn’t informed of that fact,it was only when I spoke to one of the sales reps,saying I look forward to having my car cleaned,that I was told it was no longer offered

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Booked first service for my Honda Jazz…

Booked first service for my Honda Jazz Hybrid. Took it for service on 26 January at 08.45 and it was ready to collect just after midday. It was a basic service with little to do and no extra work. I was pleased with the reception and also the work done. I would have liked the car to be valeted but I was advised beforehand that Brayleys no longer did that.

26 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Roger, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 1 stelle su 5

JASNEET DOOWA who is a salesman at…

JASNEET DOOWA who is a salesman at BRAYLEYS Ruislip still not has not issued me a refund of £250.00. He stated he would refund me my £250.00 2 weeks ago. I have called numerous times and emailed him loads of times and he has ignored my calls and emails. I have taken further action. This is unacceptable.
Every time I call and speak to someone, they say someone will call me back and no one does. Appalling service. Do not go there.

5 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Dear customer, Thank you for bringing this to my attention. I am very sorry to hear about the delay in receiving your refund and the lack of communication you have experienced; this is certainly not the level of service we aim to provide at Brayleys Ruislip. Jasneet is away from the business today, but please be assured that I will be handling this matter for you. I would like to personally investigate why this has happened and ensure your refund is resolved immediately. Please contact me directly at david.cook@brayleys.co.uk so that I can look into your details and provide you with a personal update. Kind regards, David Cook

Valutata 5 stelle su 5

Up to the expected excellent standard!

The experience was just what I have come to expect from Brayleys: welcoming, attentive and with regular updates. My car was ready at the time that it was promised; I was made to feel “special”.

This typifies my contacts with the dealership over nearly 30 years.

21 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Rod, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Brayley’s Honda Ruislip Car Service

I was booked in for my first car service at Brayley’s Honda Ruislip on arrival I as greeted with a Friendly smile and a warm welcome from all the staff as well from the two lovely lady's at the service counter i had a few questions and they took the time to answered them very clearly so I'm very grateful the Service team that carried out the work were welcoming also I cant praise them all enough outstanding service even had a video sent to my mobile phone showing them carrying out the health check on my car. I was amazed Thank you all see you in 12 months for my next service. I would highly Recommend Brayley’s Honda Ruislip Branch.

22 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Keith, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Jo was great

Jo was great, explaining the issues with the mot and service. I was very happy with the service and work done.

19 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Eric, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Impressive service!

I was impressed by the politeness and efficiency of the receptionist and the service I received. The car was taken on time and returned in good time. The service was very good.

12 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valutata 5 stelle su 5

Amazing work

Amazing work, staff were great, I forgot her name but lady helped a lot, I think maria

8 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Yasin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Friendly and efficient = a new four-year Service Plan set!

Friendly and efficient communication, our final Service in a two-year Service Plan set up by the South Ruislip Brayley Honda Dealership was carried out on time and thoroughly at Enfield. A shame that a collect and deliver service is not operated, but the use of a courtesy car was seamless at a cost of £30 to cover insurance for the day. As a result of our experience, we have just signed up for a four-year Service Plan with Brayley Honda Enfield. Particular thanks to Jenifer Hatton for keeping us informed throughout the whole process.

8 gennaio 2026
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Jeff, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valutata 5 stelle su 5

Excellent service,friendly well…

Excellent service,friendly well informed staff.

23 dicembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Virin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 5 stelle su 5

Brayley’s Honda Ruislip

Brayley’s Honda Ruislip
After hiccups with my MOT
Customer Service staff Joanne was very helpful and responded to my queries
Thumbs up 👍

I do recommend Honda Ruislip for next purchase as myself already purchased my 2nd car from them
Hitesh Patel

15 dicembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valutata 4 stelle su 5

See you all next time,,,,,,Thanks,,,,,,Chris.J

A very good warm welcome from reception.
MOT and Service plus fuel pump changed on recall all carried out very well. I Do Not Like The Smell Of Petrol That Has Been Left In The Car.

18 dicembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valutata 5 stelle su 5

Excellent experience from customer…

Excellent experience from customer service to service department personnel

6 novembre 2025
Non scritta su invito
Logo di Brayleys Cars - Brayley Honda Ruislip

Risposta di Brayleys Cars - Brayley Honda Ruislip

Hi Abiodun, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più