Maria was great looking after me and my Honda Jazz. She updated to me while the car was having the MOT on all issues like I was in the garage with my car. She was also considerate and gave me an o... Leggi di più
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Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... Leggi di più
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recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Leggi di più
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Honda arranged for my car to be picked up from my home which is a plus . An addition to the service was a video sent by the mechanic showing my car being serviced and detailing what needs fixing. I wa... Leggi di più
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Dettagli dell'azienda
- Rivenditore di auto
- anche in
- Negozio di autoricambi usati
- Officina di autoriparazioni
- Rivenditore di auto usate
Scritti dall'azienda
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informazioni di contatto
Victoria Road, Ruislip, HA4 0LJ, London, England, Regno Unito
- 020 8845 3551
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 27% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Summer Healthcheck
Summer Healthcheck booking process by telephone was very straight-forward and helpful reminders and pre-arrival booking-in online. On arrival at Brayley Honda Ruislip on the day of the service, I was warmly greeted by Amy Smitheman who carried out the administration most effectively and expediently, and I was soon on my way. An e-mail, with a link to view the visual healthcheck, was excellent; and a courtesy telephone call later in the day to say that the car was ready for collection was perfect. Cannot fault this level of service.

Risposta di Brayleys Cars - Brayley Honda Ruislip
I needed to have an emergency…
I needed to have an emergency appointment for my vehicle and the staff were very helpful and saw to it that I got the earliest appointment available. I

Risposta di Brayleys Cars - Brayley Honda Ruislip
Amy Smitheman was great
Amy Smitheman was great
Courteous respectful kind and very good at her job

Risposta di Brayleys Cars - Brayley Honda Ruislip
Very helpful and efficient sales…
Very helpful and efficient sales process. Made as straightforward as possible. Good communication with the customer.

Risposta di Brayleys Cars - Brayley Honda Ruislip
After 15 years standards have fallen
I have had my car serviced hear for approx 15 years.
Your priorities seems to have changed from giving good service to one of maximising your opportunity make money from your customers, whilst reducing the service.
Given my experience I probably won’t buy another Honda.
Saved by an angel
I unfortunately had a hypo while waiting for my MOT to be completed, the young lady on the reception noticed that I was in trouble, and she ran all the way to Lidl,then ran all the way back with a pack of Mars bars.
She probably saved my life.
I'm sorry I didn't get her name,however I did call her an angel.
Thank you angel, so,so much for your kindness.
Brayleys Ruislip branch

Risposta di Brayleys Cars - Brayley Honda Ruislip
Air Con repair
From communication to receiving the car everything was very professional.
Good service and great customer service
Thank you team

Risposta di Brayleys Cars - Brayley Honda Ruislip
Honda and Honda services is very good
Honda and Honda services is very good. It might be expensive but it is worth it. We have been with Honda for about forty years. The car is good and the service is great.

Risposta di Brayleys Cars - Brayley Honda Ruislip
It was swift and smooth
It was swift and smooth, such good staff who respected and helped.

Risposta di Brayleys Cars - Brayley Honda Ruislip
Great experience I had at Brayleys was…
Great experience I had at Brayleys was sent the video of my car. It showed me all parts of my car tyres, brake pads etc. I have never experienced this before and it good to know what fault my car has. Got everything fixed that was needed. Service MOT and extras. Thank you Preet

Risposta di Brayleys Cars - Brayley Honda Ruislip
Excellent service
I bought a used car from Brayley Honda Ruislip.
Julian made me very welcome and explained everything about the car; he was very patient as I asked various questions. I had so much confidence and bought the car.
Thank you, Brayley Honda Ruislip, for the wonderful service I received

Risposta di Brayleys Cars - Brayley Honda Ruislip
Honda Ruislip are brilliant…
I bought my Honda Jazz from Honda Ruislip and the lovely salesperson Angela Powrie. Her customer service was outstanding, so friendly, helpful and honest. When I collected my Jazz the following week all the paperwork was explained clearly. It was all a very enjoyable experience. Thank you Angela.

Risposta di Brayleys Cars - Brayley Honda Ruislip
Excellent Service
Maria provided an excellent level of service throughout the process.
She went above and beyond to assist me by coordinating with the service engineer and ensuring my car was returned on time.
She also provided helpful information regarding the necessary repairs and shared contact details for further assistance.
Maria was very polite, friendly, and professional at all times. I truly appreciate her support and outstanding customer service.

Risposta di Brayleys Cars - Brayley Honda Ruislip
Used Brayleys Ruislip for many years…
Used Brayleys Ruislip for many years buying 2 cars from them.
Always like their customer service & trust them with advice,etc … and Honda make great cars !

Risposta di Brayleys Cars - Brayley Honda Ruislip
Wonderful Angela
Have just purchased a three year old CRV with wonderful Angela Powrie looking after me. Angela has been fair and honest throughout (pretty well the price I wanted for my last CRV in p/ex), but more than that , she volunteered to fix a couple of issues with the new CRV.
All the paperwork was completed and ready for the handover. And an enjoyable chat about all sorts of other things going on in the world, haha. Well done Angela, and who knows, I might be back for an ungrade in three years .

Risposta di Brayleys Cars - Brayley Honda Ruislip
Service and MOT for our Honda CRV
Service and MOT for our Honda CRV. Very pleased with the efficient booking service and helpful staff on the service desk, communication was great throughout.

Risposta di Brayleys Cars - Brayley Honda Ruislip
Restart the post service car wash
Good Advance booking system & video review of my car by technician excellent however I was most Disappointed the after service car wash has been withdrawn and replaced by an eco tree planting project I do not support this whacky tree planting project give me back my post service car wash please.

Risposta di Brayleys Cars - Brayley Honda Ruislip
Maria's customer service skills are…
Maria's customer service skills are excellent.
The costs involved in a service have significantly increased which is a big disadvantage.
Previously, vacuum cleaning of the car was included as part of the service which was a big bonus, but this is not now provided.

Risposta di Brayleys Cars - Brayley Honda Ruislip
I would like to share our excellent…
I would like to share our excellent experience we recently had when purchasing our car at Honda in Ruislip.. The sales consultant Gary Foxley was knowledgeable,professional, answering all our queries & patient whilst explaining the new technology which we had previously little knowledge of.. We do appreciate this great service & would highly recommend anyone looking for a new vehicle to visit Honda in Victoria Road Ruislip.. Many thanks Gary & Honda

Risposta di Brayleys Cars - Brayley Honda Ruislip
Arrived on time and was immediately…
Arrived on time and was immediately seen by Maria and then the car service was started by the technician whilst we enjoyed a cup of coffee. In what seemed no time at all the service was finished and after completing the paperwork we were on our way.

Risposta di Brayleys Cars - Brayley Honda Ruislip
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