Better - Woolwich Waves Recensioni 

Why play music in the gym most people have headphones on its not needed

Woolwich Waves is a very new and
wonderful place to spend free time.
Excellent service!
A very professional and friendly
team.

We recently signed up our 4.5 yo twins for swimming lessons and they have great experience so far and love it. The lessons themselves have been excellent.
The only area I wanted to comment on is the drop-off and pick-up arrangements. The corridor is quite narrow, and there are often parents waiting to collect children while the next session’s families are arriving. This can make the area quite congested. It may be helpful to introduce a small barrier or a designated waiting area where parents can stand while waiting , as this would help keep the pathway clear for children arriving for their lesson.

I also wanted to share observation regarding the soft play area. It would be great to have shoe racks and hooks for jackets and bags. Currently, jackets are left on chairs or on the floor, which can be a tripping hazard for children running around.

Keep the good work !

The new centre has something for everyone with softplay, waterslides, swimming pool, a cafe, spa, gym, creche (but was not yet open when I visited and variety of fitness classes. I highly recommend the box fit and the dance fitness. Its a shame that the standard membership does not include access to the steam and sauna.

Bicycle parking is very insecure.

Showers are very weak.

No Watt bikes.

Approached by a beggar in reception area.

Rude security and shift manager doesn’t know the customer service at all . At the end they had another 3 staff coming in just to intimidated us with

Excellent facility and fantastic service from the staff.

the gym is good , The pool is terribly organized. People come to swim, and the staff closes off half the pool. No one exercises in that half, and in the other half, there are five people per lane. And for a leisurely swim, there are nine people per lane. Reservations don't work. The website says 20 spots are available, but when you show up, they're all taken. The pool is very poorly organized.

Nice and clean with a wide range of facilities and good knowledgeable fitness instructors. Greeted by concierge as I was standing in the queue. Only improvement needed is concierge needs to be booking guests in so they don't get charged non attendance fees when they attended their pre booked sessions.