Good experience overall. Things that could be better: first, pick up of old refrigerator could be on original ordering. Going through an AI bot was not helpful, and I had to call to make that arrang... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is hands down the worst customer service experience I have ever received. It took multiple calls to even get a person to talk to. Once I finally did, and ordered a part, they send me the wron... Leggi di più
L'azienda ha risposto
Do not but anything from Wine Enthusiast. They do not service their products. My $3k plus wine cooler stopped cooling still under warranty. They gave me three names none of which would come to service... Leggi di più
L'azienda ha risposto
We ordered this wine refrigerator because we recently returned from France and had a TON of wine being shipped to us in the US. We had a spot in our garage's closet that would work perfect for the re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We bring wine to life! Wine Enthusiast is the ultimate source of innovation and information around wine. Our mission is to facilitate delicious moments around the wine lifestyle. WineEnthusiast.com is the premiere online destination for wine storage, furniture and accessories.
Informazioni di contatto
200 Summit Lake Drive, 10595, Valhalla, Stati Uniti
- 800-648-6058
- wineenthusiast.com
Ha risposto al 58% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good quality products
Good quality products. Delivered as described.

Risposta di Wine Enthusiast
The seller listens to the customer
The seller listens to the customer, replies promptly, has good products, and has no problem with the deliveries.

Risposta di Wine Enthusiast

Risposta di Wine Enthusiast
Cork puller and sealer
I have purchased a lot over the years. My most recent purchase was an electric bottle opener and sealer device. It works great, and wine tastes fresh days later. It’s easy to use, and will seal screw top bottles as well as corked bottles.

Risposta di Wine Enthusiast

Risposta di Wine Enthusiast
Customer service is top notch
Purchased the unbreakable stemware, and I have had a couple break over the past few years and they replace them right away. If they do not have that style they replace it with the new style. Also purchased the bottle openers and love them. Very durable and long lasting battery.

Risposta di Wine Enthusiast
Knowledge of my prior purchases and…
Knowledge of my prior purchases and needs

Risposta di Wine Enthusiast
Excellent service
Excellent service, quality products and amazing delivery service.

Risposta di Wine Enthusiast
Great company with unique products and…
Great company with unique products and services that are of high quality

Risposta di Wine Enthusiast
Great Product Excllent Experience
FRom Sales through Delivery to the Product itself everything was great.

Risposta di Wine Enthusiast
Excellent Wine Accessories Experience
I have had a superb experience with WE for 24 years. Extremely knowledgeable and helpful. Never feel pressure to purchase. First class.

Risposta di Wine Enthusiast
Great products and customer service
Great products and customer service was very helpful

Risposta di Wine Enthusiast
Company has a wide variety of wine…
Company has a wide variety of wine cellars.

Risposta di Wine Enthusiast
Good idea for both novice and intermediate enthusiasts
The magazine is a good read and there are a lot of fun gifts you can get in the store. I got the retro freestanding wine bottle opener with my last name on it.

Risposta di Wine Enthusiast
Several purchases
I’ve purchase several products from wine Enthusiast most recently was a set of long stamped wine glasses set of six. It was a very nice purchase. The glasses look great.

Risposta di Wine Enthusiast
Large amount of products to fit any…
Large amount of products to fit any budget.along with good quality!

Risposta di Wine Enthusiast
Pleased they are interested in their…
Pleased they are interested in their customer preferences.

Risposta di Wine Enthusiast
Wine Enthusiast review and experience
Knowledgeable customer service, competitive pricing, trusted brands, free shipping.

Risposta di Wine Enthusiast
Buying A Refrigerator from WE
I previously purchased a small refrigerator from WE back in 2012 which finally was to the point where the circuit boards were no longer available, so I decided to purchase the WE Classic 70 Dual Zone unit, which was similar to what I had before. I ordered it on line, and was pleased with what I received. There was some difficulty in getting the refrigerator delivered on time, but customer support was able to resolve the issues and meet the revised delivery dates. I've now had the unit over 30 days, and am very pleased with how its keeping my wines chilled.

Risposta di Wine Enthusiast
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







