Window Supply Direct Recensioni 

271
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fab Service! Would highly recommend using Window Supply Direct. I had a query and they were really friendly, communicated out when the delivery would be and the product is perfect. Thanks so much!

Valutata 5 stelle su 5

I made an enquiry one evening and had a reply that same night from Chris who couldn’t have been more helpful. Having been let down by builders and left trying to order windows and doors myself he made... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

User friendly site, easy to navigate and order. Friendly, pro-active customer service both via phone and email. However, the courier they used wasn’t reliable. They are supposed to call an hour bef... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From time of ordering to delivery we were kept informed about our order. Arrived, all good, looked great once fitted. We did have an issue with one of the panes a few days after fitting and this is w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di finestre in PVC
  2. anche in
  3. Fornitore di porte

Scritti dall'azienda

Suppliers of top quality UPVC windows and doors direct from the factory to the home. Order online with confidence using our simple pricing engine. Amazing prices and fast lead times. Improve the energy efficiency of your home with Veka Halo and Eurocell windows and doors. Also, try our composite door designer with many styles and colours available. Design your dream front door and get an instant price there and then. Check out the full range on our website and order online today. We deliver to England, Wales and Scotland for only £35. Our current lead time from order to delivery is around 10-12 working days.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

271 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(271)

61 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick windows easy service

Quick easy service . Very professional , the window we ordered was excellent quality

28 febbraio 2025
Non scritta su invito
Logo di Window Supply Direct

Risposta di Window Supply Direct

Hi, thank you for the 5 star review. We are happy that you are pleased with our service and product. Kind regards, WSD

Valutata 3 stelle su 5

The window is good

The window is good, they were good at reorganising delivery but no instructions were given as to how to fit the window even when asked on the chat (an email was requested too)

26 febbraio 2025
Logo di Window Supply Direct

Risposta di Window Supply Direct

Hi Sandra, I'm glad to hear you are happy with your window, and happy with us rearranging the delivery to meet your needs.
With regards to installation, we are a supply only company. We endeavour to help out where we can but if you are unsure we would advise to use a reputable installer/fitter in the future.

Valutata 5 stelle su 5

Excellent

I’ve used Window Supply Direct for the whole of my house which has been completed in 3 stages, They exceeded my expectations and I would highly recommend them to anyone considering having new windows.

28 marzo 2025
Non scritta su invito
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thanks for the review James! We are really pleased you are happy with your doors and windows. If you need anymore you know where we are! Kind regards, WSD

Valutata 5 stelle su 5

Excellent service

Excellent service. Windows and door was perfect. Great communication.

14 febbraio 2025
Non scritta su invito
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thank you for the great review!👍🏻

Valutata 5 stelle su 5

Great service and awesome communication.

All very easy and simple to order what I wanted...I managed to break the window (all my fault) and after phoning them up, they got a replacement to me fast.

Since then they are my goto window suppliers.

7 febbraio 2025
Non scritta su invito
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thank you for the kind words Grant, much appreciated

Valutata 2 stelle su 5

Disappointed

Unfortunately the window came without the glass. I had to call them and they told me it broke when they were loading the van- but someone should have called and explained beforehand. I was also told the driver would call one hour before delivery but he didn’t.
I’ve been told to wait for an update on the glass.

21 febbraio 2025
Logo di Window Supply Direct

Risposta di Window Supply Direct

Yes, the glass unit got broken when loading. We try our best to be as careful as possible, but occasionally this does happen given the nature of glass. It is an unforeseen issue, but a new unit was ordered straight away and scheduled for delivery for the following week.

Valutata 5 stelle su 5

Highly recommended

Delivery was on time and the company called me before which was very helpful as it's for a special needs school . Product is of high quality and I will recommend using this company. I will be definitely be using again.

16 gennaio 2025
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thank you very much for the review. We are glad that you are happy and would use us again, all the best

Valutata 5 stelle su 5

Fantastic service!

Simple website to place order, 10 day turnaround, fantastic delivery driver, a great price and a pleasure to do business with, will defo use again for future work 👍

15 gennaio 2025
Logo di Window Supply Direct

Risposta di Window Supply Direct

Many thanks for the review. We try our best!

Valutata 5 stelle su 5

Good quality windows & communication, one issue ultimately resolved to my satisfaction

Overdue review. I ordered via email. We had 9 items in total (8 windows and 1 door).

The door unfortunately opened inwards and I didn't think to specify the inward/outward direction in the email. Opening inwards is standard practice within the industry unless specified otherwise. I accepted this was my issue however I think when dealing with the public if something is not specified it should not be assumed (feedback for WSD to consider).

We had good communication from Ray, and it arrived when it should. We missed some end caps (very minor) which were sent very quickly via post. Also had a slightly short bead, which was again rectified quickly.

The larger issue we faced was around the bow window being the incorrect size, there was some back and forth about who was at fault but at the end of the day they resolved it to my satisfaction without cost to me. This is the mark of a good company and for this reason I owed them this review.

I plan to place another order.

18 marzo 2024
Non scritta su invito
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thank you for the ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

I ordered a single window which I…

I ordered a single window which I noticed had a small crack after installation. It was replaced immediately with no quibble. Excellent service, friendly knowledgeable staff. I really can’t recommend this company highly enough.

16 dicembre 2024
Non scritta su invito
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thank you for the honest review. On rare occasions, items can get damaged during transit. When this happens we try our very best to get any problems rectified as soon as possible. Kind regards, Window Supply Direct

Valutata 5 stelle su 5

Everything as described

Everything as described , excellent communication.
Will use it again.

16 novembre 2024
Logo di Window Supply Direct

Risposta di Window Supply Direct

Thank you for the review. We are glad you are pleased with the order

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più