Fab Service! Would highly recommend using Window Supply Direct. I had a query and they were really friendly, communicated out when the delivery would be and the product is perfect. Thanks so much!
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I made an enquiry one evening and had a reply that same night from Chris who couldn’t have been more helpful. Having been let down by builders and left trying to order windows and doors myself he made... Leggi di più
L'azienda ha risposto
User friendly site, easy to navigate and order. Friendly, pro-active customer service both via phone and email. However, the courier they used wasn’t reliable. They are supposed to call an hour bef... Leggi di più
L'azienda ha risposto
From time of ordering to delivery we were kept informed about our order. Arrived, all good, looked great once fitted. We did have an issue with one of the panes a few days after fitting and this is w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Suppliers of top quality UPVC windows and doors direct from the factory to the home. Order online with confidence using our simple pricing engine. Amazing prices and fast lead times. Improve the energy efficiency of your home with Veka Halo and Eurocell windows and doors. Also, try our composite door designer with many styles and colours available. Design your dream front door and get an instant price there and then. Check out the full range on our website and order online today. We deliver to England, Wales and Scotland for only £35. Our current lead time from order to delivery is around 10-12 working days.
Informazioni di contatto
28a Avenue Road , WR143BG, Malvern, Regno Unito
- 07908095493
- sales@windowsupplydirectltd.co.uk
- windowsupplydirectltd.co.uk
4,5
Eccellente
271 recensioni
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Risposta di Window Supply Direct
Hi, thank you for the review. We are glad you had a great experience.
Risposta di Window Supply Direct
Hi, thank you for the review. We are happy that your transaction went smoothly, with good communication and quick turn around. Kind regards, WSD
Three canceled deliveries three…
Three canceled deliveries three canceled bookings with installers one on the actual day. Finally arrived two weeks late with wrong sizes plus an extra small one we had not ordered. However we were reassured that the replacement was ordered also in the wrong size. According to our installer the window quality is excellent.
6 maggio 2025
Risposta di Window Supply Direct
Please accept our apologies for the delayed delivery of your order, we can completely understand your frustration. We always aim to keep our customers informed on the status of delivery, and in this case due to circumstances out of our control the service was not up to our usual standard. We have now made steps to ensure that this doesn’t happen again in the future. We’re glad that you’re happy with the quality of the final product. If you need to order any more items, please contact us by email and we will offer a discount by way of apology.
Good product good service
23 maggio 2025
Risposta di Window Supply Direct
Hi, thank you for the 5 star review. We are happy you are pleased with the product and service. Kind regards, Chris WSD
Still waiting for windows
Ordered on May 21st - windows not arrived yet!
Waited for the advertised expected delivery date, no communication/updates, phoned to enquire when to expect them. No instant answer, call next day to say not until 23rd June, no real reason other than waffle about supply issues.
We await confirmation for delivery on 23rd….
21 maggio 2025
Highly recommend
Highly recommend, communication was great and delivered on time. Product was excellent, look forward to dealing with you soon.
1 giugno 2025
Non scritta su invito
Risposta di Window Supply Direct
Hi, thank you for leaving a great review. We are pleased to hear you are happy with our communication, delivery and product. Kind regards WSD
Outstanding service from start to…
Outstanding service from start to finish!
Window Supply Direct exceeded all expectations — competitive pricing, high-quality products, and excellent customer service. The team was knowledgeable, helpful, and kept me updated every step of the way. My windows arrived on time, well-packaged, and exactly as ordered. Couldn’t be happier with the result. Highly recommend to anyone looking for reliable and professional window supply!
3 giugno 2025
Non scritta su invito
Risposta di Window Supply Direct
Hi, thank you for the great review. We are very pleased to hear you are happy. Kind regards, WSD
Ordered it on the 9th of may and…
Ordered it on the 9th of may and supposed to get delivered on the 18th for them to tell me it ll now be delivered on the 3rd of June but still no sign
9 maggio 2025
Excellent company
Easy to order kept updated about order delivered quicker than expected kept updated about delivery driver was friendly and polite , overall an excellent company with good customer services and cheapest pri e we found fir the window which is not reflected in product as window is good quality
15 maggio 2025
Risposta di Window Supply Direct
Hi, thank you for the lovely review. We are very pleased you are happy. All the best, WSD
Great service
Great service. It was easy to order the windows, delivery time was only a few weeks and the windows were delivered into the house by a friendly driver. Would definitely recommend.
5 maggio 2025
Risposta di Window Supply Direct
Thank you for the 5 star review. We are very happy that you had a great experience using our company. Kind regards, WSD
Risposta di Window Supply Direct
Hi, thank you for the review, we try our best! Kind regards, WSD
Joke
Ordered and paid no problem. 10 days later email informing me of date of delivery. No delivery. Phoned to enquire where it was - email back to say order refunded as they couldn’t deliver to my address! Took them 3 weeks to realise this?!?!
9 maggio 2025
Risposta di Window Supply Direct
Please accept our sincere apologies for your experience, this is not the standard of service we aim to provide. In this case we did everything in our power to try to solve this transport issue, but unfortunately, we are no longer able to deliver to Scotland and have issued a full refund. We are sorry for the inconvenience that this has caused.
SERIOUSLY DISSAPPOINTED
If you follow this companies instructions on how to measure your window for a new replacement UVPC window, it will be too narrow for your window. When I contacted them, they said it was my fault. They agreed to sent me UVPC window extension parts but nothing has arrived. They are now - NOT REPLYING to my emails. The window quality looks good but the after sales service from this company is atrocious.
28 aprile 2025
Risposta di Window Supply Direct
We apologise for the issue you experienced in measuring for your window. Measurements must be taken after any alterations are made to the opening, and we always advise to take measurements of the external opening. In this case, we sent three frame extenders/ add-ons free of charge by courier to rectify the issue. If unsure, we advise customers to contact us before ordering via either our live-chat service, telephone or email.
Excellent advice
Straight from first contact till now I have had excellent service and communication from Seonaid in the Inverness store
So far I highly recommend this company and look forward to dealing with them again in the future
Pricing is the best that I have seen
21 maggio 2025
Non scritta su invito
Risposta di Window Supply Direct
Thank you for the great review. Kind regards
Long waiting for the delivery
Long waiting for the delivery, they have send a email with the delivery date and they asked for someone else to be there so they could help them with the delivery, I tried to contact them prior to delivery day but no luck. So I had to pay for someone a full day to wait there .. and no delivery. Today I was able to talk with someone who told me that they had some issues with the manufacturing process and they didn’t know about that. So they have internal issues and hopefully I will get my window tomorrow.
Is such a shame because I need to replace all the windows for the house… I definitely don’t buy again from them .
Is not one day is 3 days and I still didn’t receive it . On the top of that is that when you ask for someone to be there just consider that not everyone has available at any time a person to help with that delivery so they have to pay for someone. Even if that is your responsibility to provide the delivery.
28 aprile 2025
Risposta di Window Supply Direct
Hi Claudiu
Thank you for the review.
For reference, we do not have any internal issues. We are sorry that your delivery was delayed by one day. Occasionally things like this can happen. All the best, WSD
We’ve not received the window that was…
We’ve not received the window that was due today. So that’s not very good service is it
24 aprile 2025
Risposta di Window Supply Direct
Hi, our delivery driver called the number you provided approximately one hour before arriving, and there was no answer. The driver waited at your address for fifteen minutes but no one answered. We tried our best but unfortunately we could not deliver. We will reschedule for a new delivery date.
Efficient and good quality window.
31 marzo 2025
Risposta di Window Supply Direct
Hi, Thank you for the great view. We are happy that you are happy! Kind regards, WSD
New windows
Very good quality windows and the service was excellent throughout thanks very much well pleased helpful staff rare thing these days
31 marzo 2025
Risposta di Window Supply Direct
Hi, thank you for the great review. We really appreciate it.
Kind regards, WSD
Risposta di Window Supply Direct
Hi, thank you for the great review. Kind regards, WSD
Had a bit of a problem with the…
Had a bit of a problem with the delivery but it was quickly sorted and happy with the window
25 marzo 2025
Risposta di Window Supply Direct
Hi, thank you for the 5 star review. Kind regards, WSD
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