Amazing service from this company in general but especially Joe Scorey who was demonstrating at Sandwich Bay Migration Day this past weekend. Joe let me try out the crazy expensive Swarovski binocular... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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It was very easy to order what I wanted and felt I was getting the best for my money with the item from this Company. The website was professional and very informative. I was kept up to date with ema... Leggi di più
Excellent response to my query. Correctly identified the issue from photos and sent the spare part quickly with accurate instructions so that I could replace the eye piece of my binoculars myself. Th... Leggi di più
L'azienda ha risposto
Opticron Discovery WA ED 8 x 32 bought at great price and delivered safely the next day. I have difficulty getting a clear view with binoculars but tried a friend's before buying. Looks like Vi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
Informazioni di contatto
Blyth Road, IP19 8EN, Halesworth, Regno Unito
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service,staff very helpful and…
Great service,staff very helpful and knowledgeable. Fast delivery and great quality item.
From first telephone contact to…
From first telephone contact to receiving my repaired Vistron binoculars by post less than one week later, the experience has been excellent. The binoculars are as new and I would unhesitatingly recommend this company both for their products and their service.
Excellent service, great product
I recently had to return my telescope to Viking Optical to be repaired, as a small part had broken.
It was covered by the guarantee, the whole process was easy from the point that it was collected by courier until its return.I was contacted by Edward who was extremely helpful and explained that they would provide a reconditioned unit as the part wasn’t available- he later followed up to say they had sourced the part and I would get my original scope back.
Excellent service and I am very happy to have my scope useable again!
Great product with great customer support.
I purchased a pair of 10:42 binoculars from Viking on recommendation and they have certainly lived up to expectation. Unfortunately, due to me not threading the strap securely, I lost the rain guard for the eye pieces. I wrote to Viking to see if I could purchase a replacement and they were excellent. They kindly replaced one free of charge since it was a recent purchase. A very kind gesture.
In short, a great product with great support .
Excellent product
Excellent product. Ideal for amateurs and professionals alike. Thank you.
Great staff service.
I phoned up and explained the situation, that i was away on holiday and wouldn't be able to return the item until my return. Spoke to Tom and he had no hesitation in saying that it would be fine.
Great to be able to easily get through to speak to a human being.
I look forward to buying further products from Viking.
An efficient repair service.
This service worked efficiently from the beginning to the final return of the glasses. I have used this firm previously and from initial contact, inspection and estimate ,carrying out of the repair and arrangements for final return one couldn't ask for better.
I had contact with Nicola on the admin. side and the trusty Joe who actually does the hard work on the repairs. Excellent customer service from both!
I will use this firm again without hesitation.
Great deal
I got a pair of binoculars in a "damaged" box, to be honest, there was little damage, the binos are pefect and still came with 10year warranty. A bargain, even at full price I would consider it a very good pair for the price.
Item arrived quickly ( tripod )
Really good product at a reasonable price
Looked at a few very expensive branded products. Am happy that I chose this one. Works a treat. Can't imagine any of the more expensive ones performing any better. Great for my binoculars which are brilliant and a premium brand. Recommended.
Excellent travel binoculars
Excellent travel binoculars. Viking are a great company, delivery really fast too.
Excellent service
Excellent service, great website with useful information. Very happy with my experience and purchase.
Great service
Great service, arrived next day in perfect condition; very well packed. Was a used item and is as was described
Alignment became loose after 8 months
Bought some low priced Viking binoculars at a National Trust house. I didn't use them a lot but after 8 months I found the alignment kept changing, something had become loose. I had been careful not to knock them so I wasn't impressed. I got a repair under guarantee so 4 star but it would have been better if they hadn't become loose.
1st class service.
Had my 8x42 peregrine binoculars for 3 years now and the eye cup became loose after a lot of use.
I contacted Viking and to say they were helpful is an understatement. They were brilliant.
Listened to all my needs and off the binoculars went in the post.
They were returned within the week.
Fully repaired and 100% back to original working condition.
So pleased I bought from Viking.
Unhinged bins. Did they have to go away?
I bought mu 8x42 HD binoculars at RSPB Titchwell at the beginning of the year.
Disappointing that after less than 6 months the hinge became very loose.
The RSPB shop workers would have repaired them if they'd been supplied with the correct tool. Why not give basic training as all RSPB branded bins are from Viking?
Instead they had to be sent away 2 weeks ago
My other suggestion is to use kess plastic packaging. Understand the caution but ot was ott. I'll send you a photo if you wish.
Arrived when expected and had been well…
Arrived when expected and had been well and safely packed
Great service. repaired binoculars like new.
I sent my RSPB HD binoculars in for a minor repair and received gold star treatment. They have come back as new. And the service was so quick. When I asked if possible I'd like them in time to go on holiday, the response was as quick as I could imagine. Everyone very friendly too, either by phone or email. Great value for money. Thanks Viking
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