Amazing service from this company in general but especially Joe Scorey who was demonstrating at Sandwich Bay Migration Day this past weekend. Joe let me try out the crazy expensive Swarovski binocular... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It was very easy to order what I wanted and felt I was getting the best for my money with the item from this Company. The website was professional and very informative. I was kept up to date with ema... Leggi di più
Excellent response to my query. Correctly identified the issue from photos and sent the spare part quickly with accurate instructions so that I could replace the eye piece of my binoculars myself. Th... Leggi di più
L'azienda ha risposto
Opticron Discovery WA ED 8 x 32 bought at great price and delivered safely the next day. I have difficulty getting a clear view with binoculars but tried a friend's before buying. Looks like Vi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
Informazioni di contatto
Blyth Road, IP19 8EN, Halesworth, Regno Unito
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
35 year old binoculars like new
My 35 year old binoculars, well travelled, needed a lot of TLC. Was recommended to use Viking. I found them helpful and polite they gave me a price for the repair with no deposit required. Ready in two weeks. Need to be delivered, great packaging although courier let us down (DHL).
Really delighted with the results the workings and optics are as new. Thank you will definitely recommend
Excellent company.
I have had a pair of Viking binoculars for many years & they have never faulted. Sadly, I had an accident with them & I had to send them off for repair to Viking. From the very first email the customer service was A1. I was kept informed throughout the whole repair process. I even had a lengthy conversation & enjoyable with one of their staff regarding new against old, if the repair cost was too much. Eventually the repair was done & my binoculars were soon returned, I was also kept informed about their return from leaving the centre to arriving back home. My advice, do not hesitate to use Viking for buying new or a repair. A reliable old fashioned (in a good way) approach from start to finish. Thank you all at Viking.
I contacted viking centre in Halesworth. They were very prompt with their reply. They sent me the parts with details how to fit them. I could not fault their service
viking centre at Hadleigh were so good
1st Class Delivery and service
I decided to order my new binoculars from here again since last experience was exceptional and you've done it again Viking. My item was packaged very well and arrived next day as promised. Also thanks for the free pen and microfibre cloth Kyle! I Will continue to use Viking for future purchases and i highly reccommend them especially for the freebees.
I'm now a proud owner of the Swarovski NL Pures.
Excellent helpful customer service with…
Excellent helpful customer service with my repair enquiry and consequent repair.
Excellent company with expert
Excellent company with expert, attentive staff (my contact is Edward) who answered my questions fully & offered sound advice. Received my cleaned & checked Leitz 10x10 BA bins today & v pleased with result. Fibre & dust gone & view through both lenses are clear & sharp as new. Reasonable pricing for professional work. Bins returned in excellent, fully padded box/packaging. Highly recommended! Thankyou all at Viking Optical.
Excellent service
Excellent service , sent off a pair of ex military binoculars that were out of collimation , had them serviced and put right top class service from start to finish
5*****
Excellent service
When our Nikon binoculars needed a repair we were very well looked after to enable our birdwatching holiday to go ahead.
Binoculars Repair
Dropped my binoculars out of the car boot. Excellent repair, good as new and realigned. Cost was exactly as quoted and returned on time.
Fantastic service
Fantastic service. Great advice and quick dispatch of an eyecup for a vintage pair of Zeiss binoculars. I rate highly. Thank you!
Helpful with repairs required for…
Helpful with repairs required for binoculars and a smooth process from start to finish
Viking service review
Excellent service at counter when taking binoculars in for service and collecting after service.
Serviced in quick time. Well done all involved
Excellent
Gold Star Silver Service
Gold Star Silver Service
I have has my Celestron Skymaster Pro 20x80 binoculars for 7 years now and had started to notice a dual image when viewing. I was considering replacing them but after speaking to First Light Optics they recommended Viking Optical. I contacted them and and being encouraged by their helpful and friendly approach (Nicola) I duly despatched my binoculars to them. They provide a very detailed analysis of the problem and a very reasonable quote for a service. They were duly returned in very impressively secured and well protected boxed. I can honestly say that I believe they are now actually as good if not better than new. I had not realised that these actually needed or indeed could be serviced and suffice to say I am extremely pleased with the result. It is good to know that we still have the skills and expertise to undertake such intricate work.
Prompt arrival but what I really liked…
Prompt arrival but what I really liked was the packaging made of wool. I may turn it into felt. It was a lovely mix of earthy shades and had that comforting woolly small .So much better than bubble wrap.
Really good customer service
Really good service even when I messed up the order. I still received the correct goods on time.
I ordered a replacement binocular…
I ordered a replacement binocular strap, it arrived, no problems. It could do with being a fraction longer though, bit tight round my neck now.
I recently sent my 9 year old…
I recently sent my 9 year old binoculars back to Viking for a general clean and service. The whole process from start to finish was very good.
The service from Viking was excellent.
For the price of a service, I feel I have a new pair of binoculars.
Fantastic
No quibble repair under guarantee
Started to have a problem with my much used Viking ED Pro 10x42 binoculars fairly well through their 10 year guarantee. VOC arranged collection, contacted me promptly to advise me the fault would be sorted FoC, threw in some extra work for free and recommended I replaced a couple of parts that would not be covered by the guarantee They did the whole job promptly, returned my binoculars in an extremely well protected box. Very much looking forward to lots more birdwatching with them.
Binocular service and turn around time…
Binocular service and turn around time when i said i wanted them asap for a holiday was fantastic. Great service- thank you
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