Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Leggi di più
L'azienda ha risposto
Spent a week shopping around for a new TRoc 150 life in white for my daughter.I had a great deal from Vertu VW in Mansfield who had the car l wanted in stock so no long wait. Steve Morgan took care... Leggi di più
L'azienda ha risposto
Came to Mansfield after a bad experience at JCT600. Met Joe and the service was fantastic. Really down to earth, brilliant experience. Everything explained clearly, deal was done and kept smooth.... Leggi di più
L'azienda ha risposto
Outstanding service from our first inquiry from Stephen Morgan to our departure with our lovely new Tiguan. Regular phone calls to update us on the progress of our new vehicle and a very pleasing part... Leggi di più
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Scritti dall'azienda
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Regno Unito
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Rebecca and Brett were amazing helping us secure a brand new VW id3. They had managed to find one while other dealerships were not able to locate any.
They kept us uptodate on expected timings, and were super helpful and always available to answer all our questions on owning our first electric car.
We even got a grand reveal of our car when we went to pick it up! Would highly recommend.

Risposta di Vertu Motors - Volkswagen Mansfield
The experience of purchasing the new VW Tiguan through Vertu Mansfield was excellent, the sales person we dealt with was Rebecca Drury who was brilliant from start to finish , thank you Vertu Mansfield and a special thank you to Rebecca Drury, excellent customer service.

Risposta di Vertu Motors - Volkswagen Mansfield
We were impressed from the minute we walked into the showroom. The first thing we noticed was the extensive range of cars on display.
We were greeted by very friendly staff and introduced to Mark in new car sales. Mark looked after us throughout the purchase process and was great….thank you Mark.
Different car models were discussed and options explained, a quotation was provided which was very fair.
We were kept informed at regular intervals on the cars progress whilst waiting for delivery.
Collection of the car was a lovely experience and the car is over and above our expectations.
First class service from the Vertu VW Mansfield team.

Risposta di Vertu Motors - Volkswagen Mansfield
Easy service very informative and not pushy

Risposta di Vertu Motors - Volkswagen Mansfield
From the day I reserved my car to collection, I found the purchase to be straightforward and my point of contact, Stephen,informative with any queries I had during the process. I knew exactly what car I wanted, what additional extras I required (warranty, tyre cover, servicing) and Stephen was able to provide this information clearly, along with exact costing. I experienced a friendly, informative and professional approach to purchasing my car from Stephen and the other members of the sales team.

Risposta di Vertu Motors - Volkswagen Mansfield
Fantastic experience buying a car here.
No hard sell, left alone to view but on hand as soon as needed.
Jonathan Percival was the perfect salesman, really friendly and helpful.
Was the most stress free experience which is exactly which we wanted. Will definately return and highly recommend too ☺️

Risposta di Vertu Motors - Volkswagen Mansfield
Greeted and instantly at ease, sales advisor asked what we were looking for and listened to our requirements.
This was all done without rush or pressure and we were very happy to take a test drive in a car which was our chosen model.
The show room added to all this giving a relaxed air it was a very good experience

Risposta di Vertu Motors - Volkswagen Mansfield
⭐⭐⭐⭐⭐
I recently bought a car from Vertu Mansfield and couldn’t be happier with the experience. The whole process was quick, straightforward, and completely hassle-free with no messing around.
Ant was fantastic throughout—friendly, professional, and extremely helpful from start to finish. He kept me informed every step of the way and made the purchase smooth and stress-free.
I have no complaints at all and would definitely use Vertu Mansfield again in the future. Highly recommended, especially if you’re dealing with Ant!
Thank you for such excellent service. 🚗😊

Risposta di Vertu Motors - Volkswagen Mansfield
Outstanding service again from all the team at Vertu Mansfield for our 10th car purchase over the last 18 years

Risposta di Vertu Motors - Volkswagen Mansfield
VW dealers Mansfield were very professional and dealt with me as though I was a very special customer

Risposta di Vertu Motors - Volkswagen Mansfield
Good during the sales process. However, zero after sales service.

Risposta di Vertu Motors - Volkswagen Mansfield
Brilliant and exemplary customer service. Great communication, highly knowledgeable and professional sales person who handled the whole experience with quick responses and in an extremely personable way.

Risposta di Vertu Motors - Volkswagen Mansfield
My experience with Vertu Mansfield was fanstastic. Jonathan provided amazing service, with great contact and information making the whole process smooth and easy, particularly for a first time car buyer. The process was truly made effortless, and couldn’t recommend the service more both when at the garage, and online.

Risposta di Vertu Motors - Volkswagen Mansfield
We received friendly, welcoming service on our three visits to Vertu Mansfield. Jamie looked after us so well from enquiry stage to after sales. We can honestly say we have never been so impressed by a young person's enthusiasm & customer care. The showroom & customer facilities were immaculate & all customers were being attended to on each of our visits. We highly recommend Vertu Mansfield for anyone looking to purchase either a used or new VW car 👏✨️

Risposta di Vertu Motors - Volkswagen Mansfield
100% recommend Mansfield Volkswagen. I found the car exactly that I was looking for.
All the staff who work here are genuine and friendly. I felt at ease straight away and all questions I had were covered exceptionally well. Great sense of humour too which is an added bonus!
I can’t recommend Stephen enough for everything he helped me with, from test driving, showing me around my new car and helping me with my queries. He was so kind, knowledgeable and a pleasure to meet! 10/10 customer service.
Thank you to Naglis too who was a great manager that was very thorough on the sale of my vehicle and helpful too.
Thank you again 😊
I’d definitely return for a future car.

Risposta di Vertu Motors - Volkswagen Mansfield
Rebecca was really friendly and knowledgeable. No pressure to buy the car we looked at though did go on to purchase

Risposta di Vertu Motors - Volkswagen Mansfield
Going through process in choosing and buying a car can be both exciting and anxious. A lovely sales advisor Rebbeca put me at ease and went above her duty in checking & spotting a minor issue with the car and had it fixed before I came to collect it. Rebecca was informative and dillegent and making sure that I am happy with the car and the type of service package offered.
A big thanks you Rebecca.
Nick

Risposta di Vertu Motors - Volkswagen Mansfield
Jonathan helped me sort out getting a mobility car. He sourced the car I wanted very quickly and kept me updated via email constantly. I high recommended vw Mansfield. All very friendly and helpful

Risposta di Vertu Motors - Volkswagen Mansfield
I would like to express my sincere gratitude for the outstanding service I received from the Vertu Volkswagen Mansfield branch. From start to finish, the team was incredibly kind, transparent, and supportive. They took the time to guide me through every step, making the entire process smooth and stress free especially as it was all done online.
I’m absolutely delighted to have been able to purchase my dream car, and the experience made it even more special. A special thank you to Fraser, who was exceptional throughout. He was swift, knowledgeable, and highly professional, providing clear and detailed information that really helped me make the right decision.
Even after the purchase, the after-sales support has been excellent, with helpful guidance on caring for my vehicle. I truly appreciate the dedication and high level of service provided. Thank you again!

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield
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