Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Leggi di più
L'azienda ha risposto
Spent a week shopping around for a new TRoc 150 life in white for my daughter.I had a great deal from Vertu VW in Mansfield who had the car l wanted in stock so no long wait. Steve Morgan took care... Leggi di più
L'azienda ha risposto
Came to Mansfield after a bad experience at JCT600. Met Joe and the service was fantastic. Really down to earth, brilliant experience. Everything explained clearly, deal was done and kept smooth.... Leggi di più
L'azienda ha risposto
Outstanding service from our first inquiry from Stephen Morgan to our departure with our lovely new Tiguan. Regular phone calls to update us on the progress of our new vehicle and a very pleasing part... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Regno Unito
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Ant was an absolute star.
Over delivered and under promised when it came to collection day.
I would go straight to Ant again for our next VW.
Many thanks

Risposta di Vertu Motors - Volkswagen Mansfield
Extremely friendly not pushy. Explained everything clearly.
Professional throughout the whole process

Risposta di Vertu Motors - Volkswagen Mansfield
Friendly helpful staff. Very clear communication and straightforward process.

Risposta di Vertu Motors - Volkswagen Mansfield
We wouldn’t deal with anyone else, Fraser at VW Mansfield is professional and friendly.

Risposta di Vertu Motors - Volkswagen Mansfield
it was great jonathon was really helpful

Risposta di Vertu Motors - Volkswagen Mansfield
The dealership that I brought the vehicle from where really good and responsive but after picking the vehicle it developed a fault this is when things took a turn for the worse first they wouldn't return my call to discuss the issues after ringing multiple times I had to threaten them and say I would bring the car back leave it in the yard at the dealership and take the keys with me that is when I got any kind of response now 2 weeks later have the same issues and no further resolving the initial problem . Buyer beware I will never use this company again and would advise anyone else to think very carefully before parting with your hard earned cash.quick update after posting the review immediately i had a response from vertu asking me to email them and give they could look into it in further detail which I did thinking I may get some sort of response but since emailing them nothing so really this company is not interested in customer satisfaction at all.

Risposta di Vertu Motors - Volkswagen Mansfield
A great level of service from start to finish. Stefan listened & understood my new car requirements. The car was very well prepped as promised. Thank you and a great level of service.

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield
Amazing Service, Stefan was great and kept us updated along the way! Will be recommending to others.

Risposta di Vertu Motors - Volkswagen Mansfield
We collected our Tiguan yesterday 29th June from Vertu VW Mansfield . The salesperson was Stephen Morgan who was outstanding in his experience, helpfulness, attitude to us as clients as well as his professional friendliness. A credit to the company. The manager was Dave Wilson, again superb. We could not recommend them both highly enough. Thank you so much
Jean and David Bingham

Risposta di Vertu Motors - Volkswagen Mansfield
Excellent service from start to finish on purchasing my new VW T Roc from VERTU Mansfield Garage.
I got a generous trade-in price for my own car and the service I received from Steve in Sales was marvelous. He had a caring and patient attitude which I very much appreciated .
I came into contact with other staff members and they were all professional and pleasant to chat with.
I met the manager Dale who runs the business in a very competent way.
All in all I would strongly recommend this garage…thanks again……..Nice coffee too .
Pamela Bowyer

Risposta di Vertu Motors - Volkswagen Mansfield
Really friendly not pushy sales a most relaxing and pleasant experience . Any pushy sales I just walk away. This was relaxed so I bought!!
Jamie was great all along sorting everything
The showroom is so relaxed not stuffy like a lot are
Great atmosphere helped by Anthony
Enjoyed the experience and now loving the 🚗

Risposta di Vertu Motors - Volkswagen Mansfield
Dealt with Fraser and Anthony and they was honestly brilliant so accommodating and made it all so easy couldn’t recommend enough

Risposta di Vertu Motors - Volkswagen Mansfield
I cannot recommend Vertu Mansfield enough, Steve and all of the team went above and beyond to help me in the purchase of my new car - the customer service, response times and overall experience was seamless from start to finish, thank you all so much!

Risposta di Vertu Motors - Volkswagen Mansfield
Excellent customer service again from Vertu Volkswagen Mansfield. We had friendly and helpful advice on choosing a new car and a thorough test drive. There was good communication throughout the process as we awaited delivery and a smooth and efficient vehicle handover yesterday. I commend Jonathan Pritchard and Brett Peggs who both take the time to put customer satisfaction front and centre. I would certainly go back to them when we need another car.

Risposta di Vertu Motors - Volkswagen Mansfield
Perfect experience! Thank Stephen for been so through and detailed with the whole package. We have bought a used and approved ID3. A lot of people don’t like to use main dealers but the actual value you get with all warranty service plans and after care is fantastic! Thank you again

Risposta di Vertu Motors - Volkswagen Mansfield
From start to finish, Rebecca made the process of choosing, ordering and collecting our new ID4 perfectly smooth. Very easy to deal with and super helpful. Thank you!

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield
From walking into the showroom, to driving out a few days later in a brand new T-Roc, we were shown the utmost courtesy and respect.
Rebecca Drury introduced herself in the friendliest manner possible. She was a joy to deal with, and had the all the patience needed to deal with not so young customers.
Thank you very much Rebecca. John & Margaret Brown

Risposta di Vertu Motors - Volkswagen Mansfield
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