We collected our Tiguan yesterday 29th June from Vertu VW Mansfield . The salesperson was Stephen Morgan who was outstanding in his experience, helpfulness, attitude to us as clients as well as his... Leggi di più
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We collected our Tiguan yesterday 29th June from Vertu VW Mansfield . The salesperson was Stephen Morgan who was outstanding in his experience, helpfulness, attitude to us as clients as well as his... Leggi di più
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Excellent service from start to finish on purchasing my new VW T Roc from VERTU Mansfield Garage. I got a generous trade-in price for my own car and the service I received from Steve in Sales wa... Leggi di più
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Rebecca and Brett were amazing helping us secure a brand new VW id3. They had managed to find one while other dealerships were not able to locate any. They kept us uptodate on expected timings, and... Leggi di più
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Really friendly not pushy sales a most relaxing and pleasant experience . Any pushy sales I just walk away. This was relaxed so I bought!! Jamie was great all along sorting everything The show... Leggi di più
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Scritti dall'azienda
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Regno Unito
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The dealership that I brought the vehicle from where really good and responsive but after picking the vehicle it developed a fault this is when things took a turn for the worse first they wouldn't return my call to discuss the issues after ringing multiple times I had to threaten them and say I would bring the car back leave it in the yard at the dealership and take the keys with me that is when I got any kind of response now 2 weeks later have the same issues and no further resolving the initial problem . Buyer beware I will never use this company again and would advise anyone else to think very carefully before parting with your hard earned cash

Risposta di Vertu Motors - Volkswagen Mansfield
A great level of service from start to finish. Stefan listened & understood my new car requirements. The car was very well prepped as promised. Thank you and a great level of service.

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield
Amazing Service, Stefan was great and kept us updated along the way! Will be recommending to others.

Risposta di Vertu Motors - Volkswagen Mansfield
We collected our Tiguan yesterday 29th June from Vertu VW Mansfield . The salesperson was Stephen Morgan who was outstanding in his experience, helpfulness, attitude to us as clients as well as his professional friendliness. A credit to the company. The manager was Dave Wilson, again superb. We could not recommend them both highly enough. Thank you so much
Jean and David Bingham

Risposta di Vertu Motors - Volkswagen Mansfield
Excellent service from start to finish on purchasing my new VW T Roc from VERTU Mansfield Garage.
I got a generous trade-in price for my own car and the service I received from Steve in Sales was marvelous. He had a caring and patient attitude which I very much appreciated .
I came into contact with other staff members and they were all professional and pleasant to chat with.
I met the manager Dale who runs the business in a very competent way.
All in all I would strongly recommend this garage…thanks again……..Nice coffee too .
Pamela Bowyer

Risposta di Vertu Motors - Volkswagen Mansfield
Really friendly not pushy sales a most relaxing and pleasant experience . Any pushy sales I just walk away. This was relaxed so I bought!!
Jamie was great all along sorting everything
The showroom is so relaxed not stuffy like a lot are
Great atmosphere helped by Anthony
Enjoyed the experience and now loving the 🚗

Risposta di Vertu Motors - Volkswagen Mansfield
Dealt with Fraser and Anthony and they was honestly brilliant so accommodating and made it all so easy couldn’t recommend enough

Risposta di Vertu Motors - Volkswagen Mansfield
I cannot recommend Vertu Mansfield enough, Steve and all of the team went above and beyond to help me in the purchase of my new car - the customer service, response times and overall experience was seamless from start to finish, thank you all so much!

Risposta di Vertu Motors - Volkswagen Mansfield
Excellent customer service again from Vertu Volkswagen Mansfield. We had friendly and helpful advice on choosing a new car and a thorough test drive. There was good communication throughout the process as we awaited delivery and a smooth and efficient vehicle handover yesterday. I commend Jonathan Pritchard and Brett Peggs who both take the time to put customer satisfaction front and centre. I would certainly go back to them when we need another car.

Risposta di Vertu Motors - Volkswagen Mansfield
Perfect experience! Thank Stephen for been so through and detailed with the whole package. We have bought a used and approved ID3. A lot of people don’t like to use main dealers but the actual value you get with all warranty service plans and after care is fantastic! Thank you again

Risposta di Vertu Motors - Volkswagen Mansfield
From start to finish, Rebecca made the process of choosing, ordering and collecting our new ID4 perfectly smooth. Very easy to deal with and super helpful. Thank you!

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield

Risposta di Vertu Motors - Volkswagen Mansfield
From walking into the showroom, to driving out a few days later in a brand new T-Roc, we were shown the utmost courtesy and respect.
Rebecca Drury introduced herself in the friendliest manner possible. She was a joy to deal with, and had the all the patience needed to deal with not so young customers.
Thank you very much Rebecca. John & Margaret Brown

Risposta di Vertu Motors - Volkswagen Mansfield
Rebecca and Brett were amazing helping us secure a brand new VW id3. They had managed to find one while other dealerships were not able to locate any.
They kept us uptodate on expected timings, and were super helpful and always available to answer all our questions on owning our first electric car.
We even got a grand reveal of our car when we went to pick it up! Would highly recommend.

Risposta di Vertu Motors - Volkswagen Mansfield
The experience of purchasing the new VW Tiguan through Vertu Mansfield was excellent, the sales person we dealt with was Rebecca Drury who was brilliant from start to finish , thank you Vertu Mansfield and a special thank you to Rebecca Drury, excellent customer service.

Risposta di Vertu Motors - Volkswagen Mansfield
We were impressed from the minute we walked into the showroom. The first thing we noticed was the extensive range of cars on display.
We were greeted by very friendly staff and introduced to Mark in new car sales. Mark looked after us throughout the purchase process and was great….thank you Mark.
Different car models were discussed and options explained, a quotation was provided which was very fair.
We were kept informed at regular intervals on the cars progress whilst waiting for delivery.
Collection of the car was a lovely experience and the car is over and above our expectations.
First class service from the Vertu VW Mansfield team.

Risposta di Vertu Motors - Volkswagen Mansfield
Easy service very informative and not pushy

Risposta di Vertu Motors - Volkswagen Mansfield
From the day I reserved my car to collection, I found the purchase to be straightforward and my point of contact, Stephen,informative with any queries I had during the process. I knew exactly what car I wanted, what additional extras I required (warranty, tyre cover, servicing) and Stephen was able to provide this information clearly, along with exact costing. I experienced a friendly, informative and professional approach to purchasing my car from Stephen and the other members of the sales team.

Risposta di Vertu Motors - Volkswagen Mansfield
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