I bought a trick Vanishing Inc makes from a local magic shop. Unfortunately, part of that trick broke. I e-mailed and within 30 minutes Kyle was able to have a replacement part shipped out to me, free... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Vanishing inc has always sent products out on time. If every I have needed to know a little more they answer truthfully and quickly but always being knowledgeable and helpful. The website is good... Leggi di più
We reached out to Vanishing Inc. to see if they'd make a donation to our small school's Harvest Fair raffle because several of our students are fascinated by magic, and they were generous enough to cu... Leggi di più
Vanishing Inc. is an exceptional Magic Supply Company. From their Lecturer's Master Classes to the newest and most sought-after Magic effects, Vanishing Inc. stands high above the competition. The sta... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vanishing Inc. is a new, reliable alternative to the online magic shop. Founders Joshua Jay and Andi Gladwin have collaborated to produce the only magic website that filters out the fodder and presents to you only the magic worth having. Everything on ...
Informazioni di contatto
Folsom Boulevard 11355, Unit K, 95742, Rancho Cordova, Regno Unito
- magic@vanishingincmagic.com
- vanishingincmagic.com
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Great personnal service
Vanishing Inc is a top notch organisation that really cares about their customers.
I've had many requests over the years and not once did they refuse to help out in the most professional way.
Vanishing inc is more than a web shop, it's a magical experience.
Best in the world
It’s simple - VanishingInc are the best magic retailer in the world. Great products, unparalleled service.
I signed up for a subscription with the…
I signed up for a subscription with the intention of cancelling it. I thought I had cancelled but was charged again the following month. The customer service team were quick to respond and even refunded the unexpected charge as a gesture of good will. Thank you :)
Customer Service at Vanishing Inc is FABULOUS
Customer Service at Vanishing Inc. was BEYOND SUPERB! I’ve never had an issue with a product or technical snafu (download) that the TEAM @ VI wasn’t able to handle professionally, promptly, and stress free.
I ordered a magic book from Vanishing…
I ordered a magic book from Vanishing Inc and it arrived damaged, most likely in transit. I reached out to customer support and the Vanishing Inc support wizards responded very promptly. They are setting up a replacement. I'll be donating the damaged book to my local library and/or an aspiring young magician. It was so simple and easy to work with Vanishing Inc support. Thanks Jim, Magic Support Wizard!
Top shelf Customer service!
Customer service from VI is always top shelf! I have to ask for their help on occasion & I have NEVER BEEN DISAPPOINTED. At a time when customer service is generally lacking it’s great to know you can rely on VI! They truly are Wizards!
Resolved my issue promptly
Had an issue and Jim went above and am beyond to resolve it.
Amazing customer service.
Exceptional customer care
Exceptional customer care.
I had a shipping issue which was resolved immediately by Kyle. I’m really impressed and am now a raving fan and loyal customer. Highly recommend!
Replacement Melero Rings set...free of charge Wow!
Bought Melero Rings (Linking ring set) last year. Unfortunately one of the rings fractured and I thought I'd contact Vanishing to see if it was possible to purchase a replacement set of rings. Even though it's past the returns date (by a long way), they have very kindly organised a new set of rings to be sent out free of charge. Certainly surpassed my expectations. Excellent customer service. Thank you Vanishing Inc.
Outstanding company
Vanishing is the best magic shop. Period. The customer service is outstanding. Lightening fast and always pleasant. These guys genuinely care about the customer's experience. The selection of products is vast and quality. They also hold fundraisers for worthy causes. Vanishing inc is a great company to do business with.
This is one of the most reliable and…
This is one of the most reliable and honest magic companies I have ever dealt with. They always ship when they say they will. Super fast.
I've had a couple problems that were no one's fault. When I brought them to the attention of Customer Service, they made things right with me.
When you use VanishingInc, you are guaranteed great magic and amazing customer service. I never have any concerns ordering from them or dealing with them..
Vanishing Inc is my first stop for both…
Vanishing Inc is my first stop for both new effects and also standard props (and refills) . They stand behind their products and if something isn’t right, they fix it. Very impressed with their customer service. Highly recommend.
Great Customer Support
Great Customer Support! Very nice and helpful! Fast answers!
After almost 6 months nothing
Almost 6 months ago I ordered a book which was paid for at the time. Several months have passed and the only response received has been: Maybe next month.
For years I have been a loyal customer of the company but since the UK left the EU it has gone down hill.
Even at the Blackpool Magicians Convention the company appeared with virtually nothing of interest.
If the company intends to loose loyal customers it is doing the right thing behaving like this.
Absolutely fantastic customer service !
„Care“ful
Very responsive and customer friendly already over a very long time. Not only selling magic products but also creating sense of community and support. Thank you everybody who works hard and yet really „care“ful.
Fantastic store!
Fantastic store! Seriously this is your one stop shop. They really do all they can to create the best possible experience for their customer. They do it with so much heart and precision. I cannot recommend them enough!
Great service
Great service. Had an issue with one of my gimmicks. Not only did they respond really quickly,not only did they replace my gimmick they also replaced the whole trick. Absolutely made up.
Vanishing Inc is by far my go to place…
Vanishing Inc is by far my go to place for all things magical. They stand behind their products and if something isn’t right, they make it right. Very impressed with customer service, selection, and delivery time. Highly recommend for a relationship beyond just the product and sale.
Wallet wizards
I attended the Session recently. It was very well organised and with a wealth of famous and informative contributors, was a fun and rewarding weekend. It was marred at the end when I lost my wallet☹️. I got home to find an email from the Vanishing Wizards to say it had been found. It was posted back to me with tracked delivery and no cost for me! That’s what I call customer care.
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