I bought a trick Vanishing Inc makes from a local magic shop. Unfortunately, part of that trick broke. I e-mailed and within 30 minutes Kyle was able to have a replacement part shipped out to me, free... Leggi di più
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Vanishing inc has always sent products out on time. If every I have needed to know a little more they answer truthfully and quickly but always being knowledgeable and helpful. The website is good... Leggi di più
We reached out to Vanishing Inc. to see if they'd make a donation to our small school's Harvest Fair raffle because several of our students are fascinated by magic, and they were generous enough to cu... Leggi di più
Vanishing Inc. is an exceptional Magic Supply Company. From their Lecturer's Master Classes to the newest and most sought-after Magic effects, Vanishing Inc. stands high above the competition. The sta... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vanishing Inc. is a new, reliable alternative to the online magic shop. Founders Joshua Jay and Andi Gladwin have collaborated to produce the only magic website that filters out the fodder and presents to you only the magic worth having. Everything on ...
Informazioni di contatto
Folsom Boulevard 11355, Unit K, 95742, Rancho Cordova, Regno Unito
- magic@vanishingincmagic.com
- vanishingincmagic.com
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Vanishing Inc-Great Company
Vanishing Inc-Great Company
I had an issue with some items and they have taken care of it very quickly. This is why I will continue to purchase through them.
Thank you to the Vanishing Inc Team
Customer service
Vanishing Inc. provides the best customer service, and I can't recommend them enough.
I always have a great experience…
I always have a great experience shopping with vanishing inc. Kyle is always helpful and responds very fast to questions via email. Happy they have a great team
The experience was very nice
The experience was very nice. They are allways on the look out. They simply put my mind at ease when I buy from them.
Vanishing Inc
Vanishing Inc. is my favorite dealer. They are helpful, fun, and honest. A delight to work with too. They are incredibly patient with all silly questions. Love Vanishing Inc!
A great and sure confirm.
I've been purchasing on this magic shop for a few years by now. Not a single time I've regretted to buy: even when a problem has aroused, the staff has literally done everything to solve it and they've always successed. Recommended without reserve!
Great quality great customer service…
Great quality great customer service always taking care of their customers!!!
Best company of any type I have ever…
Best company of any type I have ever worked with. Always fix and solve issues, and they are as kind as ever. They also assisted me in buying silks and magicians rope so I may begin Project Magic at a local homeless facility. They care about their customers and the people they help support. Love Vanishing Inc like no other!
You needn't go anywhere else for your magic needs!
I have been buying from Vanishing Inc for several years. They work harder than any company I know to create the ultimate customer experience. They have an amazing selection of magic items, to be sure. But, the real reason I keep coming back is because of the service. They stand by every order with honesty and transparency. They truly are a one-of-a-kind company!
Simply put I love Vanishing Inc
Simply put I love Vanishing Inc. It's not just a great magic shop... it's a great shop, period. High quality magic tricks and supplies, nicely presented with photos, videos and text presenting the effect. I also like to read the posted questions that other customers have left, as they often address things that I'm curious about as well.
As for the Customer Support service, I've only reached out a couple times (over the past 4 years+ that I've been a customer), and both times I've been treated like a VIP. Thank you for the great experience!
Sean Fernald
aka The Great Fernaldo
Los Angeles, CA
Absolute best customer service!
Vanishing Inc has the absolute best customer service. As a working professional I need a very reliable source for equipment and consumables, and Vanishing fills the bill. They almost always go the extra mile to make sure that I get what I need, and if there is ever a problem, they fix it in a very timely manner, usually no questions asked. As far as I'm concerned there is none better!
Stellar customer service
Great customer service! I ordered a product and it appeared to be deflective. I reached out and not long later, Lucy responded and agreed it appeared defective. Immediately she sent out a replacement product with absolute no hassle! Stellar service, Lucy! Thank you! I'll be back!
Their CS is fantastic and fast
Their CS is fantastic and fast. Thank you VI!
Customer service is great!
Customer service is great!! They always back their products and get back to you in a few hours if that! They are so good, I’m trying to get a job to work with them! If you’re not buying from Vanishing INC, you’re missing out!!
This place is top notch
This place is top notch. They respond quickly, get products to customers quickly, and I’m thrilled with the magic in their inventory
Absolutely Stellar Service
We noticed an error with our product listing on Vanishing's website. I anticipated an arduous, annoying process to get it corrected.
The complete opposite was true. I received assistance within a couple hours of sending an email, and the whole staff was friendly and helpful from the outset.
I was quite shocked with how easy it was, and am deeply grateful for the fast and effective service from the staff. Thanks guys!
Great online store
Great online store, with wonderful support team when/if needed, prompt delivery service too. If only more online retailers had thier business model. Thank you Vaimishing INC.
Extraordinary customer service
I am a long time customer and so I've had the usual array of questions and support issues that comes from engagement with any retail business.
My experience with the VI support team has always been positive. They are immediately responsive. Always helpful and have even replaced products with no cost and no questions asked.
I find them to be the best customer service team I have ever interacted with. If I could give a sixth star, I would!
excellent customer service
excellent customer service. They simplify any issue( usually operator error) and are fast about it. I have used them for 3 years now and remain impressed.
I have done business with Vanishing Inc…
I have done business with Vanishing Inc many times, ordering tangible items as well as digital items, and have not once had an issue. Whenever I have had questions I have received a response from their customer support very quickly, no matter the time. They’re not a M-F 9-5, their customer service has gotten back to me quickly even at odd hours on a weekend. I have asked about a digital item (a video download) that I was interested in but which wasn’t available on their site, and a couple hours later Jim, one of the Magic Support Wizards, had added it to the website for me. That level of responsiveness is unmatched. I recently had a shipping concern that was my fault, and within an hour of emailing them, Kyle had everything care of so that I wouldn’t have any issues despite my own mistake. I wholeheartedly recommend them for all your magic needs.
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