I bought a trick Vanishing Inc makes from a local magic shop. Unfortunately, part of that trick broke. I e-mailed and within 30 minutes Kyle was able to have a replacement part shipped out to me, free... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Vanishing inc has always sent products out on time. If every I have needed to know a little more they answer truthfully and quickly but always being knowledgeable and helpful. The website is good... Leggi di più
We reached out to Vanishing Inc. to see if they'd make a donation to our small school's Harvest Fair raffle because several of our students are fascinated by magic, and they were generous enough to cu... Leggi di più
Vanishing Inc. is an exceptional Magic Supply Company. From their Lecturer's Master Classes to the newest and most sought-after Magic effects, Vanishing Inc. stands high above the competition. The sta... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vanishing Inc. is a new, reliable alternative to the online magic shop. Founders Joshua Jay and Andi Gladwin have collaborated to produce the only magic website that filters out the fodder and presents to you only the magic worth having. Everything on ...
Informazioni di contatto
Folsom Boulevard 11355, Unit K, 95742, Rancho Cordova, Regno Unito
- magic@vanishingincmagic.com
- vanishingincmagic.com
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer Service is Top Notch!
They're all amazing! That's all I have to say!
Jim and Kyle are literally the GOAT's!!
I like this company but..
I like this company. I like their products. I like their service. But I hope that they make it easier to cancel their Monthly VI.
Awesome and AMAZING Support Team & here’s why…
Vanishing Inc and the Customer Service Support Wizards ROCK!!!
I had a question about a purchase and wrote them a support ticket on New Year’s Eve and I received a reply and a fix to my problem at 3:15am on New Year’s Day!
What other company does that? No one!!! Lucy, Tu and the whole support team (and VI!) ROCKS!!!
Thanks for your superb products and AMAZING support!
love this company!
they did extra special help and went out of their way to accommodate my request
Vanishing Magic and their CUSTOMER SUPPORT!
Vanishing Magic and their customer support went overboard in providing a great experience for me. Not only was their response time incredibly fast, but they stand behind the products they sell. I couldn't be happier with their kind and generous responses to my questions and needs. Thank you Vanishing Magic! You're the BEST! Leo
Nothing short than 5 stars!
Nothing short than 5 stars!
What amazes me, more then the beautiful website, and the wide variety of products is the customer service!
The wizards (customer service), especially Kyle, were terific. Kyle was a fantastic help and was super fast, honest and helpful.
Always consider making a purchase from these guys!
My #1 Site for Purchasing Magic
My experience with Vanishing Inc has been fantastic! Their customer service was fast, polite, and very helpful in terms of helping me out with my problem. They have quickly become my #1 site for purchasing magic products due to their transparency, assistance, and generous rewards program. 5/5!
The best, most honest and ethical online magic dealer
This is the best, most honest and ethical online magic dealer I've ever dealt with. I submitted a highly negative review of a product that I had purchased from them, and they not only agreed with me and removed the product from their website, but they also gave me a full refund. Vanishing Inc. Magic is the gold standard for customer service.
Thank you Damian!
Vanishing Inc. has customer service that goes above and beyond. I recently posted on a magic chat room that the instructions link on a product I had purchased years ago was no longer working, and if anyone had purchased it recently (if a new code was available). The next morning I had an email from Damian Jennings, letting me know he had seen my post and put the video in my account at VI. What a nice surprise! That's the type of service I truly appreciate and makes the difference when selecting where to purchase magic. Thank you Damian and Vanishing Inc for having such a dedicated team!
Vanishing Inc, simply the best of the best…
Vanishing Inc has the best customer service I ever experienced. And when I say the best, I mean the best service of all the companies I ever bought anything. Nobody can do better, because it's not possible to do better. As a company you can only strive to reach this level.
Above the excellent customer service, I think they offer very good exclusive material in the masterclasses, there website is very easy to browse, the descriptions are accurate and the amount of quality products is huge.
So yes it's not only my favorite magic shop, but my favourite (online) shop in general because they truly give you a customer experience and service that you dream of.
Super fast and friendly resolution to a…
Super fast and friendly resolution to a problem I created. Thanks!
Vanishing Inc
Vanishing Inc. is amazing! They have possibly the best customer support in any company that I know of. Whether it be a question to answer or help with a transaction, they are there to help. Their response time is incredibly FAST, they are friendly and knowledgeable, and they are customer-oriented. 10/10 recommend!
P.S. Their products are also the best. They create and sell top notch products rather than mass producing junk.
Outstanding and prompt customer service!
All I can say is Vanishing Inc has made me a loyal customer. I received absolutely outstanding and prompt customer service! Kyle from Vanishing Inc. went above and beyond to help me when I missed out on a promotion on their site. He worked to make sure my son got to still take advantage of it, and communication was clear and incredibly responsive. I am so grateful!!!
The true wizards of customer service
I have to say that the customer service of Vanishing Inc. Magic is stellar and their "wizards" are incredible when it comes to answering questions. Good form, Josh Jay and Andi Gladwin. Good form.
BTW - Jim and Tu are wonder-full.
Kyle and Joshua are great
Kyle and Joshua are great
I have learned so much from them
Great customer service
I own TheWhiteHouseMansion.com
If you guys ever want to do a show or seminar or magic fest please reach out to me
Vanishing Inc. Service
Vanishing Inc. offers an excellent customer service! The team is available for any questions you might have. Even during Black Friday period I was able to get fast responses. Besides that, they produce great material, such as their Masterclass series.
Honestly it’s so rare to actually find…
Honestly it’s so rare to actually find a store that I can confidently give 100% to without a fault.
If ever I have a question or I did something silly like today for example I ordered something I ordered before.
I emailed them regarding this and within 10 minutes they’d responded to me with assistance and understanding and together we came to a really positive outcome.
That just one example of the outstanding customer service Vanishing Inc provide and that’s just one experience.
Every experience and journey I have with Vanishing Inc is met with great positivity, understanding, empathy and helpfulness without fault.
Positively outstanding through and through.
Best Shop and Excellent Service
I can 100% recommend Vanishing Inc, excellent range of products at the best prices, customer service is exceptional - attentive and rapid!!
Vanishing Inc
Vanishing Inc. is tops in responsiveness and customer service. They stand by their products.
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