Sprinkle Recensioni 

864
•
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

I took a chance on Sprinkle after reading their ads . I have not been disappointed, the products are as good as they say . Customer service , no complaints from me . I subscribe & my order usually arr... Leggi di più

Valutata 1 stelle su 5

Doesn't really do anything tbh and they randomly charged me 127 dollars for a renewal that they enrolled me into without my knowledge. Emailed as soon as the charge hit my bank, almost 9 hours later... Leggi di più

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Valutata 5 stelle su 5

Package was crushed in transit. It arrived at USPS already damaged by first carrier. It leaked all over so it obviously wasn’t just the cardboard package. The phone number for the company is no... Leggi di più

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Valutata 5 stelle su 5

I no longer imbibe alcohol, but I miss the social experience of sitting around with a group of friends and sharing a drink. Sprinkle's Restore allows me to mix any kind of mocktail that I want, with j... Leggi di più

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Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

864 recensioni

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4,1

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(864)

863 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Feeling Good

I grew up in the 70's and have grown tired of alcohol and the problems associated with it. Tried the Spirit and loved the relaxation it created. Iam now a believer. Looking forward to using your other products.

4 settembre 2026
Non scritta su invito
Valutata 3 stelle su 5

Love this product but the company…

Update: company has reached out and it looks like my order is on the way. I actually feel bad for them, they seem overwhelmed. On any case I've added 2 stars but will update again if product not received timely.
Love this product but the company itself is a disappointment. My last order was placed 9/4, its 9/14 and they are still preparing my order. Mind you, money was received that day as I paid via credit card. Placed an order that same-day with a similar online site and received my order within a few days. This has been my experience with this company since January. No emails to explain these delays. Its just poor business practice and if I could find a similar product I would never deal with this company ever again.

13 settembre 2026
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Risposta di Sprinkle

We’re truly sorry for the repeated delays and lack of communication, especially since this has been your experience with us since January. We understand how frustrating it is to enjoy a product but feel let down by the company behind it. You deserved timely updates and a smoother experience.

We’ve reached out to you directly to make things right and address your concerns. Thank you for sharing your honest feedback and giving us the opportunity to improve.

Valutata 4 stelle su 5

Started out a little shaky but ended up a positive experience

I did receive my second order from Sprinkle after a long delay. After several emails, Sprinkle made it right with an understandable explanation and a generous rebate. I tried the powder this time and I am very happy with it. Assuming Sprinkle gets their logistics issues worked out, I will be ordering from them again.

3 settembre 2026
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Risposta di Sprinkle

We’re truly sorry we let you down, especially after you gave us another chance because you enjoyed the product. We understand how frustrating it must feel to place a second order, wait ten days without a shipping update, and then reach out three times without getting a response.

Thank you for sharing your experience with us. We have reached out to you to make things right.

Valutata 1 stelle su 5

Very bad customer service

Very bad customer service
No one to answer you after you place order

11 settembre 2026
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Risposta di Sprinkle

We’re truly sorry you felt left without support after placing your order. We understand how frustrating it is to reach out and not receive the help you need, especially when you’re waiting for an update. This isn’t the experience we want for our customers, and we’re working to improve our response times and communication.

We want to make this right. We just sent you a request for more information so I can look into this and make things right. Please respond as soon as possible.

Valutata 5 stelle su 5

I like the flexibility of adding this…

I like the flexibility of adding this powder to any drink, and the fast action!

12 settembre 2026
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Risposta di Sprinkle

Thank you so much for the great review! 🥤⚡ We love hearing that the flexibility and quick experience are two of your favorite things about Sprinkle.

Coffee, tea, sparkling water, juice, mocktails—you can mix it into whatever fits the moment and make Sprinkle your own. 😎✨ That versatility is a huge part of why we created it in powder form!

Thanks for Sprinkling a little more into your drinks and sharing the love! 💚🙌

Valutata 5 stelle su 5

Great stuff

The product came pretty quick. It’s a great price when you get the large container. I use my own measuring spoon to get the right amount for me. It helps with pain and sleep. Stock up while you can. 😜

13 settembre 2026
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Risposta di Sprinkle

Thank you so much for the awesome review! 😜🙌 We’re glad your order arrived quickly and that you’re loving the value of the larger container. Being able to customize your serving and find the amount that works best for you personally is one of our favorite things about the bulk format. 🥤🎯

We’re also happy to hear Sprinkle has found a comfortable place in your evening routine and that you’ve been enjoying more restful nights. 🌙✨ Everyone’s experience is different, and we really appreciate you sharing yours.

Thanks for being part of the Sprinkle community!

Valutata 4 stelle su 5

Go with the restore over the powder

Not a big fan of the powders due to the amount of maltodextrin bulking it up. I reached out to Sprinkle to let them know and they were cool and sent me a couple bottles of the restore to replace it. Yeah shipping took a long time but they explained the situation and ultimately I'm happy with my purchase.

11 settembre 2026
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Risposta di Sprinkle

We’re sorry to hear the experience didn’t match your expectations. Everyone can respond differently, but a concern about the potency of a product—especially after trying it on multiple occasions—is something we take seriously.

We’ve requested your information so our team can identify the specific product and batch you received and review it further. We’d also like to look into the subscription order that renewed so we can help with that as well.

In the meantime, we don’t recommend continuing to increase your serving beyond the labeled directions in an attempt to get a stronger result. We appreciate the detailed feedback and the opportunity to investigate this. 🙏🧪

Valutata 3 stelle su 5

UPDATE

UPDATE: My first order was placed on 8/20. On 8/28 I wrote my first review of Sprinkle when product was not being delivered as promised. Then on 8/29 I received email saying Sprinkle was going to give a full refund and overnight it on Monday 9/1 to make things right. I responded accepting offer. STILL NO DELIVERY! So I sent emails to many different customer service links to ask for a full refund. Upon doing so, I again received another email stating that all my products were on the way, with full refund and asked if I would consider removing my one star review.
Seeing as they seemed to be trying to make things right, I again accepted their offer. The first shipment arrived on 9/5 with 3 items(I ordered 3 of their products and was SUPPOSED to get 7 freebies)This order had 2 items I ordered plus 1 free sleep sample. The second and final delivery arrived 9/8 and had 1 Restore bottle….no freebies. So , I believe in being fair and truthful about this review. I received a full refund and 4 Sprinkle products.(The other 6 freebies would’ve been nice to try) I gave 3stars because of the extended time it took to get the products and the lack of communication. I did try the products. They’re actually really good. Just sucks that my first experience with this brand was so bad.

12 settembre 2026
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Risposta di Sprinkle

Thank you for coming back to update your review and for being so fair about your experience. 💚 We’re genuinely glad to hear that you ultimately received your refund, your products arrived, and—most importantly—that you’re enjoying what you’ve tried.

That said, the fulfillment delays, inconsistent communication, and missing promotional items made your first experience far more frustrating than it should have been. We appreciate you giving us multiple opportunities to make things right, and your feedback gives us very clear areas where we need to improve. 📦🙏

We hope the products you received can be the beginning of a much better experience with Sprinkle. Thank you again for your patience, your honesty, and for giving the products a chance despite the rocky start. 🫶✨

Valutata 1 stelle su 5

Order with no fullfillment

Update: they reached out and acknowledged my order and said it would be processed soon. Placed order 21 days ago and still no update on my order.

I placed an order and have yet to receive a notification that it has shipped and I sent an email to their support email with no response. I am nervous I just lost money as they are not responding and now their website isn't loading and says "no secure connection". Did I just get scammed?

27 agosto 2026
Non scritta su invito
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Risposta di Sprinkle

Hey Emily, I just emailed you directly! Will help with both the website and order, if you can reply as soon as you receive. Best Regards, Sam

Valutata 1 stelle su 5

Order fulfillment issues

I ordered a sample pack of 10 (5mg) just to try this product. Ordered on 8/25/2026, received notification that is was shipped 8/31. This included a tracking number for the order with USPS. The status on USPS website was "USPS Awaiting item" on 8/31. The status hasn't changed as of 9/12. I submitted a ticket and was unable to create a user id on the website to view my ticket status. I'm a tech savvy person the website has issues. At this point I created a second ticket and am preparing to dispute the credit card charge.
Update: two(2) tickets created. Information provided through trust pilot as requested. No response as of 9/14.

30 agosto 2026
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Risposta di Sprinkle

We’re very sorry for both the shipping delay and the frustrating support experience. A tracking number showing “USPS Awaiting Item” since 8/31 means you haven’t been given any meaningful shipment progress, and having trouble accessing your support ticket only adds to the frustration.

We’ve requested your information so we can locate your order, review what happened with the shipment and your support tickets, and provide a clear resolution. We sincerely apologize that your first experience with Sprinkle has fallen so far short of what it should have been. 📦🙏

Valutata 5 stelle su 5

The product relaxed me just enough

The product relaxed me just enough, not so much that I was dozing off. Alcohol and I don’t get along so this is the perfect solution.

12 settembre 2026
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Risposta di Sprinkle

Thank you so much for sharing your experience! 🥂✨ We love hearing that you found your personal sweet spot with Sprinkle—relaxed and able to unwind, without feeling like it was time to call it a night. 😎🙌

And for those who simply don’t enjoy how alcohol makes them feel, we’re thrilled Sprinkle can be another option for the occasion. Mix up your favorite drink, kick back, and enjoy the moment your way! 🥤💚

Thanks for choosing Sprinkle and for taking the time to share the love! 🫶🌿

Valutata 1 stelle su 5

Almost a month and still no order and they closed my ticket for update

Edit to add it took a trustpiolet review for someone to finally do something and they want me to remove this review. I told them no to refund my money. I do want to add they offered a small refund and expedited shipping. I told them I want my money refunded.

I ordered on August 19 and still have not received my order. I contacted them and was given an apology for the delay. It’s almost a month since I ordered. Send a message and was told that it would be shipped soon. That email was sent August 24. I sent another message because my subscription is supposed to renew. What do after I sent another email, they close my ticket like everything was completed. They even sent a message to review to products I have yet to receive. I had a subscription with koi and they have been consistent. I am canceling my subscription and requesting a refund. This is ridiculous! Buyers beware!

18 agosto 2026
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Risposta di Sprinkle

We’re truly sorry for the frustration and disappointment this experience has caused. Waiting nearly a month for an order, only to have your ticket closed without the issue being resolved, is understandably upsetting.

We also apologize for the confusion caused by the review request when you hadn’t even received your order yet. That should not have happened. We completely understand why you’re considering canceling your subscription, and we’re sorry we’ve let you down after you gave us your trust.

Thank you for sharing your experience with us. We have reached out to you to make things right.

Valutata 1 stelle su 5

18 days later, still have not received

Seems like there are a lot of us having major fulfillment/shipping issues. I ordered on August 24th, it is now September 11th, 18 days later.

They also charged me for shipping on this when they said they would not. I don't want to, but I'm gong to have to contact my bank, this is ridiculous.

I work with people who have PTSD and I really wanted to refer them to this company. There is no way I will recommend this company unless they fix things. So many sales they're going to lose out on from me alone.

Guess what? Their entire website is down now. And, I find it very interesting that the reviews here are answered right away. How about you put that manpower into your operations.

10 settembre 2026
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Risposta di Sprinkle

We’re truly sorry for how frustrating and disappointing this experience has been. Waiting 18 days for an order, especially after being told shipping would be free, is understandably upsetting.

We also appreciate that you wanted to recommend Sprinkle to the people you work with. Knowing that this experience has made you hesitant to do so is something we take seriously. We understand that an apology doesn’t make up for the delays, but please know that your feedback is being heard and shared with our team as we continue working to improve our fulfillment process.

We’ve been working hard to improve our shipping process, but we know that doesn’t make your experience any less frustrating. We have reached out to you to make things right.

Valutata 1 stelle su 5

Advertised “45-day money-back guarantee” has been extremely difficult to get honored

UPDATE/CURRENT STATUS: After multiple emails, Sprinkle finally refunded one of the two products I purchased to my original payment method, but said it as a “one-time courtesy.” I had requested refunds for both products, yet Sprinkle is once again offering me store credit for the second product instead of refunding it to my original payment method. I will update this review if Sprinkle resolves the outstanding refund.

I ordered 2 products from Sprinkle partly because the product page prominently advertised a “45-DAY MONEY-BACK GUARANTEE” with the statement “Love it or we’ll make it right".

Both products were within the 45-day period when I requested refunds. I was initially told that Sprinkle does not provide refunds to the original payment method and was offered store credit instead.

This is my main issue: store credit is not what I understood “money-back guarantee” to mean. The product page prominently advertises a 45-day money-back guarantee; it does not say “store-credit guarantee.” The limitation that refunds are provided as store credit appears in a separate refund policy linked at the very bottom of the website, alongside the types of links typically found in a website footer, such as Contact Us, Terms of Service, Privacy Policy, and Shipping Policy.

I understand that customers can click through and read the full refund policy. However, I don't think a prominently advertised “money-back guarantee” should require customers to search the website footer to discover that they don't actually get their money back.

I pointed out this discrepancy to customer service and asked Sprinkle to honor the guarantee as it was advertised when I made my purchases. After considerable back-and-forth, they eventually refunded one product to my original payment method, but described that refund as a “one-time courtesy.” I could not find anything in the advertised guarantee or refund policy stating that a refund to the original payment method is limited to a “one-time courtesy.” Both products were purchased under the same advertised guarantee and were within the guarantee period when I requested the refunds.

I had also clearly requested refunds for both products, not just one. After Sprinkle refunded only one, I had to contact customer service again to explain that my request was for both. Instead of simply processing the remaining refund, I am once again being offered store credit.

At this point, this has gone on for far too long. I should not have to repeatedly explain the same issue, point customer service back to its own advertising, and send multiple follow-up emails to try to obtain refunds for two products purchased under an advertised 45-day money-back guarantee.

As of this review, one of my two purchases has been refunded to my original payment method, and the second remains unresolved. I will update this review if Sprinkle processes the outstanding refund.

Regardless of the eventual outcome, I think prospective customers should be aware that Sprinkle's prominently advertised “45-day money-back guarantee” did not translate into a straightforward money-back refund in my experience. I recommend reading the separate refund policy carefully before purchasing rather than relying on the guarantee displayed on the product page.

11 settembre 2026
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Risposta di Sprinkle

We’re truly sorry for the frustration and repeated follow-ups this situation has caused. We understand your concerns regarding the advertised money-back guarantee and apologize that our process did not meet your expectations.

We’re reviewing the remaining refund request and will work to resolve it as quickly as possible. Thank you for your patience and for bringing this matter to our attention.

Valutata 4 stelle su 5

When I started this review

When I started this review, i was disappointed about delivery times like a lot of folks. After talking to the rep, they made it right and didn't ghost me at all. It's a new market and I figure it is hard to deal with whatever pops up.

The only issue I had was time. The product is excellent. I wont kick them when they are down. I bet they will get the hang of it soon. Learning experience and all...

My wife and I enjoy the liquid and we are going to try the powder next. Everybody's body is different. While it takes alot for me, my wife just needs a sip. Thank you "Sam" for working these delays through in a very timely manner! Hope to order some more in the future. I bet if you give the compamy a chance, they will make ythe right choices and I wish them well. Next time it will probably be a 5 star review.

10 settembre 2026
Non scritta su invito
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Risposta di Sprinkle

Thank you so much for the thoughtful and incredibly fair review! 💚🙏 We especially appreciate you giving us the opportunity to make things right after the initial shipping delay. We know patience only goes so far, and we’re working hard to make sure the fulfillment experience catches up with the quality of the products.

We’ll also make sure Sam gets the shoutout! 👏📦 It’s great to hear that you and your wife are enjoying the liquid, and we can’t wait for you both to give the powder a try. You’re absolutely right that everyone’s experience can be different, which is why we love having options that allow people to find what works comfortably for them.

Thank you for sticking with us, recognizing the effort from our team, and giving us a chance to improve. We’ll be working hard to earn that fifth star next time! ⭐️😎🥤

Valutata 5 stelle su 5

🎶Just A Spoonfull of Sprinkle 🎶

A teaspoon of Sprinkle powder added to almost any food literally gives me a feeling of calm in about 15-20 minutes and lasts a couple of hours. My favorite way to enjoy it is in an adaptogen seltzer like Trip or Moment brand at the end of a warm summer day and I don’t have to drive.
I can also stir it into some organic decaffeinated tea before bed and sleep like a baby! I really am so glad to have discovered Sprinkle!

1 settembre 2026
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Risposta di Sprinkle

Thank you so much for the wonderful review! ☀️🥤 We love hearing how many different ways you’ve found to enjoy Sprinkle—from a refreshing seltzer at the end of a summer day to a warm cup of decaf tea as part of your nighttime routine. That versatility is exactly what makes the powder so much fun! 🌿✨

We’re especially happy to hear you’ve found a routine and timing that works so well for you personally. Being able to easily mix Sprinkle into whatever you’re already enjoying makes it simple to customize the experience to the moment. 😌🌙

We’re so glad you discovered Sprinkle too! Thank you for sharing all the creative ways you’re using it and for being part of the Sprinkle community. 💚🫶

Valutata 1 stelle su 5

2 weeks on order and no product…

2 weeks on order and no product received. No order progress information available. Several tech support tickets gone unanswered. No live support available. Subscription, canceled. Contesting payment through my banking establishment, next! This looks like they are taking money and not delivering goods.

11 settembre 2026
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Risposta di Sprinkle

Greetings Duane, just sent you a request for more information to identify your order and see where it is at. Please provide at your convenience.. thank you!

Valutata 1 stelle su 5

The product take 2-3 weeks to get even…

The product take 2-3 weeks to get even though you pay for expedited shipping. And they will not refund your money even though they say they have a money back guarantee. When I realized it was gonna take two weeks, I tried to cancel my order, but they would not. They never respond to emails.

Never responded to 5 emails. I have texted, nothing, no response at all. I just want some kind of customer support.

16 agosto 2026
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Risposta di Sprinkle

Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced.

We understand how disappointing it is to pay for expedited shipping and still experience a significant delay, especially when you also had difficulty reaching our support team and getting your cancellation request addressed.

We’re sorry that we fell short of your expectations. We’d appreciate the opportunity to review your order and see how we can make this right. Please provide your order number so we can look into this further.

Valutata 1 stelle su 5

Ordered a week ago. Nada

Ordered a week ago, filled out a support ticket 2 days ago. I think their staff uses their sleeping product as no response and no tracking update that it was shipped.

6 settembre 2026
Non scritta su invito
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Risposta di Sprinkle

Thank you for sharing your feedback, and we sincerely apologize for the delay in both the shipping update and our response.

We’ve been experiencing a high volume of orders and support requests, which has unfortunately caused delays.

We completely understand your frustration after waiting a week without a tracking update. Please provide your order number so we can check the status and make sure you receive an update as soon as possible.

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