The Zinc Group Recensioni 

287
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Steve was very helpful and understanding, took his time and helped calm me down with my worries, very nice and caring man

Valutata 5 stelle su 5

This morning I was contacted by a Scottish gentleman, name Lewis, from Zinc Group. Lewis was considerate totally professional with a great touch of humanity. From the start of the call to its conc... Leggi di più

Valutata 5 stelle su 5

Spoke wtih Cara, great attitude, very compassionate and her energy was amazing. credit to your company. Thank you again Cara

Valutata 5 stelle su 5

They called was very polite soft spoken asked my situation and gave me a lot of advice and pointed me to other services that could help me. She helped me set up a new payment plan and went above and b... Leggi di più

Dettagli dell'azienda

  1. Agenzia di riscossione debiti
  2. anche in
  3. Riscossione debiti
  4. Servizi finanziari non bancari

Scritti dall'azienda

Zinc Group is a UK-based company that works in partnership with leading financial institutions, utilities providers, telecoms companies, public sector organisations, and insurers. We support customers who have fallen into arrears by helping them find fair, affordable, and sustainable solutions. We are not a debt purchaser or seller — our role is to work with clients and their customers to agree the best way forward, with respect, transparency, and care at the heart of everything we do.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

287 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(287)

226 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Professional and empathetic

I just had a call with Matthew which if the first time I have engaged with the Zinc Group. Matthew could not have been more helpful and understand. He was professional but at same time empathetic. An excellent experience all round. Neil

8 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Herson ( remarkable )

I spoken today with a gentleman called Herson , very respectable , very attentive to my needs and understanding of
me needing additional support with my mental health needs.

It was a pleasure to resolve the matter with him

Thank you

Lettie

4 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Herson

Herson - a wonderful, understanding member of the zinc team - is a joy to speak to. So helpful on every level, genuine, professional. Everyone needs a Herson in their work space. Created a calm environment during my stress and resolved the issue at hand. Trult good with customers. Can't praise him enough. Thankyou.

3 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Service with a human touch

I wanted to make a point of writing this as someone who has always struggled with his finances and has been scared of the conversations with the creditors I've owed.

I finally managed to pluck up the courage to speak to Zinc and they could not have been more lovely and precise in how they spoke with me to set up a plan to resolve my outstanding debt.

Thank you so much for being awesome.

2 dicembre 2025
Non scritta su invito
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Risposta di The Zinc Group

Thank you so much for your kind feedback! We’re really pleased to hear about your positive experience. We’ll be sure to share your comments with the team — it means a lot to us.

Valutata 5 stelle su 5

Reni was easy to speak to and thorough

Reni was easy to speak to and thorough, her English was better than a lot of English people and the company as a whole seems good, I guess I’ll see over the next few months but first contact was a positive experience

1 dicembre 2025
Non scritta su invito
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Risposta di The Zinc Group

Thank you so much for your kind feedback! We’re really pleased to hear about your positive experience. We’ll be sure to share your comments with the team — it means a lot to us.

Valutata 5 stelle su 5

Rini was very understanding and…

Rini was very understanding and compassionate.

1 dicembre 2025
Non scritta su invito
Logo di The Zinc Group

Risposta di The Zinc Group

Thank you so much for your kind feedback! We’re really pleased to hear about your positive experience. We’ll be sure to share your comments with the team — it means a lot to us.

Valutata 5 stelle su 5

Very resusreing and put me at ease I…

Very resusreing and put me at ease I know feel more confident to deal with my problem

29 novembre 2025
Non scritta su invito
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Risposta di The Zinc Group

We really appreciate you taking the time to leave such a great review. It’s always rewarding to know our team made a positive difference. Thanks again for your support!

Valutata 4 stelle su 5

I spoke to an advisor called Herson who…

I spoke to an advisor called Herson who was very polite, professional and calm when dealing with my account.

28 novembre 2025
Non scritta su invito
Logo di The Zinc Group

Risposta di The Zinc Group

We really appreciate you taking the time to leave a positive review. It’s always rewarding to know our team made a positive difference. Thanks again for your support!

Valutata 5 stelle su 5

HERSON was helpful and useful 👌 great…

HERSON was helpful and useful 👌 great customer service 👍 👏 👌

27 novembre 2025
Non scritta su invito
Logo di The Zinc Group

Risposta di The Zinc Group

We really appreciate you taking the time to leave such a great review. It’s always rewarding to know our team made a positive difference. Thanks again for your support!

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