Great service and communication. Member of staff helped me with all the relevant details that I needed before placing the order. I ordered additional products which they shipped quickly for me. Brilli... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
OI have ordered edge insulation strip and UFH pipe staples, products are as described and good quality. Not to mention their customer service, they changed the delivery address for me at short notice... Leggi di più
L'azienda ha risposto
OSB for UFH with aluminium layer-Great product at reasonable price, haven’t installed it yet but it looks promising. Over all great service (I was assisted when placed order for wrong product, refunde... Leggi di più
L'azienda ha risposto
Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look els... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di impianti di riscaldamento
- Fornitore di materiali edili
- Servizi di riscaldamento e boiler
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture idrauliche
Scritti dall'azienda
Welcome to The UFH Group, your ultimate source for premium underfloor heating systems. As a leading provider, we specialise in both electric and water underfloor heating, offering everything from the individual components to complete solution kits that include all necessary products and accessories for effortless installation. Our range also extends to bespoke insulation boards, tailored to support any pipe size for enhanced efficiency and ease of installation. We pride ourselves on stocking market-leading brands such as Heatmiser, Mapei, Reliance Water Controls, Tio, Uponor, Whisper Controls, and innovative solutions from Tekwarm and Tekcem, ensuring quality, durability, and energy efficiency. At The UFH Group, we're dedicated to elevating your heating experience with our exceptional support, aftercare, and deep industry knowledge. Whether you're looking for a full system, individual components, or smart thermostats, our expert team is here to provide personalised guidance and support. Our commitment to excellence is reflected in every interaction and backed by the positive feedback from our satisfied customers. Discover the difference with The UFH Group and transform your space with our efficient, reliable underfloor heating solutions. For more information, visit our website at www.theufhgroup.co.uk, call us at 03300565830, or email our team at sales@theufhgroup.co.uk. The UFH Group is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, Builders Merchant Direct, Screeds Direct, and Renders Direct.
Informazioni di contatto
Unit 2 Power Park, Commercial Road, S63 9BL, Rotherham, Regno Unito
- 03300 565 830
- sales@theufhgroup.co.uk
- theufhgroup.co.uk
4,7
Eccellente
141 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great company
Excellent communication, super helpful staff, will definately be using again.
7 settembre 2023
Risposta di The UFH Group
Thanks for your 5-star review, Lewis.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Great service
Great service , delivered on time all complete
Would definitely use again
5 settembre 2023
Risposta di The UFH Group
Thanks for your 5-star review, David.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Excellent from start to finish with…
Excellent from start to finish with advice and planning.
17 agosto 2023
Risposta di The UFH Group
Thanks for your 5-star review, Martin.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Risposta di The UFH Group
Thanks for your 5-star review, Sebastian.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Fast delivery
23 agosto 2023
Risposta di The UFH Group
Thanks for your 5-star review, Daniel.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Placed my order and shortly after was…
Placed my order and shortly after was sent a email acknowledging my order and the day of arrival. Two days prior to my delivery date i get a phone call out of the blue off the delivery driver telling me he would be with me shortly. Breakdown of communication in the office? Luckily i was in a position that i could take the delivery.
I have only just got round to laying the pipework today that was also supplied by this company. It turned out that they had sent out the wrong sized one -16mm instead of 12mm. I rang the office first thing in the morning and spoke to a helpful guy called Scott who was very understanding and without any fuss arranged for the correct pipe work to be sent out and the wrong one picked up which arrived today which i am grateful for.
23 luglio 2023
Risposta di The UFH Group
Thanks for your review, Scott.
We appreciate your feedback and the time taken to do this review.
we apologise for any inconvenience caused, the acknowledgment email states a BY Date. so this order can be delivered up to the date shown, when investigating your order, i can see an system error on the final email getting sent which informs you your order is on its way. so we are sorry for any inconvenience caused by this.
We hope to see you back again soon!
Risposta di The UFH Group
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Excellent company
Placing my order was very simple, delivery time was excellent.
The staff i talked with were brilliant, even phoning me to tell me when my delivery slot was.
I would thoroughly recommend this company for all your under floor materials.
13 luglio 2023
Risposta di The UFH Group
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Brilliant pricing and technical help…
Brilliant pricing and technical help over the phone . Will definitely buy from them again .
15 giugno 2023
Risposta di The UFH Group
Thanks for your 5-star review, Paul.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
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