The Sleeping Bag Store Recensioni 

608
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought an extra large sleeping bag, quality and price of item was excellent. I still can’t believe how quickly we received this item; it was less than 48 hours from checking out to receiving the go... Leggi di più

Valutata 5 stelle su 5

I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant company, mattress arrived on time well packaged. It’s a very comfortable air bed it needed a little extra inflation as wasn’t as full off air when left to inflate by itself, but a few puffs... Leggi di più

Valutata 5 stelle su 5

No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il campeggio

Scritti dall'azienda

The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

608 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(608)

55 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A great company with super helpful…

A great company with super helpful customer service. I wanted to have more details of an inflatable mattress and Stewart very kindly went to the stores to check and email the information. He could not be more helpful and to top it all, he despatched the goods immediately and they arrived the next day. Not a Bot in sight, just lovely, knowledgeable people.

2 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

No quibble replacement. Best outdoors company I've dealt with.

No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tracked. He kept apologising for the Royal Mail problem !!
What a great company and great person. I'd give 6 stars if possible. Ewan McCabe.

18 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

One of the best customer experiences…

One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleeping Bag store, more. Will definitely be buying from them again. Thank you!!!

29 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

A great experience

A great experience - very quick and friendly customer service, and sorted a quicker delivery for me when I realised I needed them sooner than planned - would recommend

4 agosto 2025
Valutata 5 stelle su 5

Item has not arrived!

Edited: Item did not arrived but the company has very quickly helped sort out a replacement.

25 luglio 2025
Logo di The Sleeping Bag Store

Risposta di The Sleeping Bag Store

Hi Carrie,
We're really sorry we've let you down with the delay on this order. It looks like there was a problem at your local DPD depot. However I can see that one of our team has been in touch with you and dispatched a replacement that has been delivered.
Kind Regards,
Chris

Valutata 5 stelle su 5

A rare company that really puts their customers first

Amazing experience. Had an issue with our order and emailed the sleeping bag store to make them aware. Immediately Stewart rang me, with an apology and sent replacements very quickly and was very understanding. Replacements came quickly. Sadly one of the larger sleeping bags was not for us so returned this, and again an email was received straight away to check if everything was OK. Once I confirmed that the replacement sleeping bag was absolutely fine but just personally unsuitable for us (too big) Stewart again emailed back confirming this was no problem and a refund would be issued accordingly.

I seriously have never experienced such high end customer service. They really do care about you, offering a quick and pleasing solutions.

I have kept one sleeping bag. I will definitely not hesitate to use this company again, and will also recommend the.

Prices also very competitive. I'd give more than 5 starts if I could!

Also delivery very quick!

4 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Really pleased, good price, quick delivery.

I just wanted to leave a quick review as my experience has been great. I'd not heard of this site/shop before so I was a little worried but found just what I was looking for at a great price and it arrived really quickly, so perfect. Thanks very much.

13 giugno 2025
Non scritta su invito

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