I may rejoin later, between the expense and I now have at least 15 unused jars, I have sufficient for now. Fixed senior income so will take a break for a while.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... Leggi di più
L'azienda ha risposto
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... Leggi di più
L'azienda ha risposto
I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from lic... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Scritti dall'azienda
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Informazioni di contatto
1145 Midland Avenue, M1k 4H2, Toronto, Ontario, Canada
- +1-873-300-6088
4,3
Eccellente
365 recensioni
Chiedi ai clienti di scrivere una recensione
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Le persone hanno visualizzato anche
Risposta di PetLab Co. - Canada
Hi Indiana!
We are thrilled to hear you are seeing the benefits for your dog. Thank you so much for taking the time to share your experience.
Warm regards,
PetLabCo.
I have just started the first month
I have just started the first month. So far no change.
1 marzo 2026
Risposta di PetLab Co. - Canada
Hi Faye,
Thank you so much for sharing your experience so far. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. Please be sure to keep us updated on your dog's progress.
Warm regards,
PetLabCo.
I love the product and the delivery is…
I love the product and the delivery is reliable.
26 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Lauren,
We are so happy that you love the product and find the delivery reliable. Thank you for sharing your positive experience with us!
Best regards,
PetLabCo.
Excellent customer service
Excellent customer service. Joint care chews work so well for our 6 year old Boston Terrier:)
24 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Beverley!
We're so happy the chews are working well for your Boston Terrier! Thank you for sharing your positive experience and for recognizing our customer service.
Best regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Sam!
We are so happy to hear our team was able to assist you. Thank you so much for taking the time to share your experience.
Regards,
PetLabCo.
Efficient and prompt delivery
Efficient and prompt delivery. Good tracking information.
21 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Benny,
Thank you so much for your feedback. We are thrilled to hear about your experience so far. Please be sure to keep us updated on your dog's progress.
Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Michel,
We are so happy to hear you have had a positive experience with your delivery. Thank you so much for taking the time to share your feedback.
Regards,
PetLabCo.
Delivered on time
28 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Sheila,
We are so happy to hear your package arrived on time! Thank you so much for taking the time to share your experience, and please be sure to keep us updated on your dog's progress.
Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Betty,
We are thrilled to hear that your package was delivered on time despite the snowstorm. That is wonderful news! Thank you so much for sharing your experience.
Regards,
PetLabCo.
Your service is impecable!!!!
Your service is impecable. Truly appreciate your e-mail reminders and the delivery tracking and notifications accordingly.
27 febbraio 2026
Risposta di PetLab Co. - Canada
Hi MaryAnn,
Thank you so much for your kind words! We are thrilled to hear you are satisfied with our service. We appreciate you taking the time to share your experience.
Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hey there,
We're happy to hear that you appreciate our on-time deliveries. Thank you for taking the time to share your positive experience with us!
Warm regards,
PetLabCo.
I wish every delivery service was as…
I wish every delivery service was as well run as yours!!!!
17 febbraio 2026
Risposta di PetLab Co. - Canada
Hi George,
We truly appreciate you taking the time to share this. Hearing that you wish every delivery service were as well-run as ours means a lot to our team. We work hard to make sure everything runs smoothly, and feedback like this makes it all worthwhile.
Best regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi there,
We’re thrilled to hear you found our service fast and efficient — that’s exactly the experience we aim to provide. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again soon!
All the best,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Patricia,
Thank you so much for your kind words! It makes us so happy to know we’re keeping your deliveries on time. We truly appreciate your trust and are so grateful to have you as part of the pack. 🐾
Warm regards,
PetLabCo.
Just the quickness and the tracking
25 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Crystal,
We're so happy to hear that you appreciate our fast service and tracking system. Thank you for your feedback! It means a lot to us.
Regards,
PetLabCo.
Package arrived as schedule
18 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Josee,
Thank you for letting us know! We’re glad your package arrived as scheduled. We hope your furbaby enjoys it! 🐾
Regards,
PetLabCo
Missing product plus delete American account
I spoke to someone to add just a single one time dental care powder to try to my regular monthly order for Gracie. I had sent them my dog's weight as asked and heard nothing so thought it would be in my monthly package but it was not.
I had also just changed my monthly order from 2 to 1 probiotic a month-that was correct as was 1 joint. Also they were supposed to delete my American account so I only have a Canadian one. Please check
23 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Linda,
We’re sorry for the confusion and frustration this has caused. After reviewing your account, we can see that a member of our team has already addressed these concerns and updated your subscriptions yesterday. This includes the adjustments to your monthly quantities.
We’ve also sent a confirmation email with the details. If you haven’t seen it yet, could you please check your inbox, including your spam or junk folder, just in case it was filtered there?
If anything still doesn’t look right, please let us know at help@thepetlabco.com we’re more than happy to double-check everything to make sure it’s exactly how you’d like it for Gracie moving forward.
Warm regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Stephanie,
We are so happy to hear your package arrived on time. We understand just how important timely deliveries are. Thank you so much for sharing your feedback with us.
Regards,
PetLabCo.
My order arrived as promised
My order arrived as promised. Great company as per my experience.
Thank you so much.
23 febbraio 2026
Risposta di PetLab Co. - Canada
Hi Debbie,
Thank you so much for your kind words. We are so happy to hear your order arrived as promised. Thank you for being a part of our community.
Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Petra,
We truly appreciate your support and are so glad you had a great experience. It means the world to us to be part of your pup’s wellness journey. If you ever need anything, we’re always here to help!
Regards,
PetLabCo.
Come funziona Trustpilot
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