Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... Leggi di più
L'azienda ha risposto
Fast, efficient delivery. I would have gone for the extra bonus offers (as I have done in the past on a few orders) but the shipping bags have not been large enough. I lost three tubs in a shipment t... Leggi di più
L'azienda ha risposto
Prompt service. Canadian product. Not sure if it is indeed working because Bella is on meds from the vet because of irritated ears and itchy hot spots. Tried cooking for her, adding your product, Wolf... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Scritti dall'azienda
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Informazioni di contatto
1145 Midland Avenue, M1k 4H2, Toronto, Ontario, Canada
- +1-873-300-6088
4,3
Eccellente
368 recensioni
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Its always on time
4 giugno 2026
Risposta di PetLab Co. - Canada
Hi Colleen, we appreciate your feedback. We're glad to hear about this positive delivery experience. We're always here and happy to help, so please feel free to reach out with any questions, concerns or updates.
Best regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Angel and Stella!
Thank you so much for sharing your experience. We are so happy to hear your products have been delivered on time. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Quick prompt delivery
29 maggio 2026
Risposta di PetLab Co. - Canada
Hi Michelle,
Thank you for your feedback. We are so happy to hear your delivery was quick and prompt. We know how important that is when it comes to your dog's supplements.
Regards,
PetLabCo.®
Great... On time every time
This company keeps you up to date on when your order is being prepared for sbippment, when it's shipped and when it's on route to be delivered.
Its on time every month.
26 maggio 2026
Risposta di PetLab Co. - Canada
Hi Bonnie,
Thank you for sharing your experience. We are so happy you have found the shipping updates helpful. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Johnny,
We are thrilled you are happy with our subscription plan. Thank you so much for sharing your experience!
Regards,
PetLabCo.®
I may rejoin later
I may rejoin later, between the expense and I now have at least 15 unused jars, I have sufficient for now. Fixed senior income so will take a break for a while.
16 maggio 2026
Risposta di PetLab Co. - Canada
Hi Elspeth,
We appreciate your kind words and completely understand your current situation. We'll be here if you decide to rejoin us in the future.
Kind regards,
PetLabCo.®
Very fast delivery
17 maggio 2026
Risposta di PetLab Co. - Canada
Hi Carole,
We are so glad to hear our deliveries are fast! Thank you for your continued support.
Best regards,
PetLabCo.®
I give one each day to our French…
I give one each day to our French Brittany Spaniel.
She is rarely sick and is very energetic.
16 maggio 2026
Risposta di PetLab Co. - Canada
Hi Norma, we're so happy to hear about your French Brittany Spaniel. Thank you for sharing your positive feedback. We're always happy to help so please feel free to share updates and/or reach out with any questions or concerns.
Best regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Bryan, thank you for sharing your positive experience! We're here and happy to help, so please feel free to reach out to us with any questions or concerns.
Best regards,
PetLabCo.®
Prompt on-time service every month
22 maggio 2026
Risposta di PetLab Co. - Canada
Hi William, we appreciate you taking the time to leave this positive feedback. We're glad to hear about your great delivery experience. We're here and happy to help, so please don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
Fast delivery and on time
10 maggio 2026
Risposta di PetLab Co. - Canada
Hi Susan,
We are thrilled to hear you package has arrived in a fast and timely manner. We know just how important that is when it comes to your dog's supplements. Thanks for sharing your experience.
Regards,
PetLabCo.®
Try it ! It works
I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from licking and skin under the armpits are clear and hair is growing back.
16 marzo 2026
Non scritta su invito
Risposta di PetLab Co. - Canada
Hi Kim, we appreciate you sharing this fantastic feedback. We'd love to continue to hear more updates on how your pug is doing. We're here and happy to help.
Best regards,
PetLabCo.®
I love the product
I love the product, the probiotic chews. The subscription delivery works flawlessly and I’m always notified prior to the actual shipment.
4 maggio 2026
Risposta di PetLab Co. - Canada
Hi Wayne,
We're happy to hear you love the Probiotic Chews! It's great the subscription delivery works so well and that you're notified before shipment. Thanks for being a part of our community!
Regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Patricia!
Thank you so much for your kind words. We are thrilled the delivery was fast and the product has been great. Please don't hesitate to reach out to us should you need any assistance. We are always happy to help!
Thank you for being a part of our community.
Regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi there!
We appreciate you sharing your experience. We are so happy to hear you have not run into any issues. Please don't hesitate to let us know how we can improve to make this a five-star experience for you and your pup.
Thanks for being a part of our community!
Regards,
PetLabCo.®
I have been using the PetLabCo
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are giving her walking problems, but I am sure it would be so much worse for her if she hadn’t been on this daily supplement. It costs just under $42 a month for her supplement as she takes 1 a day for a dog under 20 pounds (1 container per month). My vet was even very impressed with the ingredients, especially the green lipped mussels, which he says a lot of supplements don’t have in them as it’s a very expensive item to include, but it’s very important for their joint health. Thank you PetLabCo, you’re helping to keep my pug with us longer than I think she otherwise would’ve been able to be
on her own.
4 aprile 2026
Risposta di PetLab Co. - Canada
Hi there!
Thank you so much for sharing this! Hearing about your pug and how well she’s doing at 15 is incredibly special.
We’re so glad to know the Joint Care Chews have been part of her daily routine for so many years. Thank you for trusting us to be part of her care. We’re wishing you and your sweet girl many more happy moments together.
Regards,
PetLabCo.®
My dog loves this product…
My dog loves this product and her coat and digestion have never been better. Consistency is key
28 marzo 2026
Risposta di PetLab Co. - Canada
Hi Steven, thank you for taking the time to leave this review. We are glad to hear about how your dog is doing. We'd love to hear about more updates! Please don't hesitate to follow up if you have any questions, concerns or updates!
Best regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Shirley, thanks for leaving this review! We're glad to hear of your positive experience, this is what we want for all our of customers! Please feel free to reach out to us with any questions, we're always happy to help!
Best regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Danaivis, thank you so much for taking the time to leave us this feedback. We're happy to hear about the positive shipping and delivery experience. We are happy to help so please feel free to reach out with any questions or concerns!
Best regards,
PetLabCo.®
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