PetLabCo.  Recensioni 

14.509
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We started giving PetLab to our Shepherd/Lab mix after she began having hip issues much earlier than we ever expected. We were hoping for some improvement, but the difference has been incredible. She’... Leggi di più

Valutata 5 stelle su 5

Great product BUT Customer service needs an update About 3-4 years ago when I noticed my dogs limping in his walks & literally crying during winter season . I started looking around what’s the be... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I tried PetLabCo.’s probiotic chews, to help with my dog’s itchy skin. Due to a first time customer promotion, I bought six months of chews and was told to use consistently for 90 days to see results.... Leggi di più

Valutata 4 stelle su 5

I have been happy with how my 3 dogs - 2 pomeranians and a Besenji mix have taken to the powder. All 3 seem to enjoy the addition to their food bowls once a day. However, I don't see any improvement... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

How to Manage Your Subscription

Scritti dall'azienda

You can manage your subscription via our account portal
Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.

Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

15K recensioni

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3,9

Tutte le recensioni

(14.509)

2518 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Happy Doggo!

We started giving PetLab to our Shepherd/Lab mix after she began having hip issues much earlier than we ever expected. We were hoping for some improvement, but the difference has been incredible. She’s back to running, playing, and chasing around with her sister like there’s no tomorrow. Seeing her happy, active, and enjoying life again has been such a relief. We’re so grateful for the positive change and would definitely recommend PetLab to anyone looking to support their dog’s joint health.

9 agosto 2026
Valutata 5 stelle su 5

dental powder

So far my dog loves the dental powder and the probiotics. Waiting to see results from the dental powder. It"s only been a weeks

9 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

I tried PetLabCo.’s probiotic chews

I tried PetLabCo.’s probiotic chews, to help with my dog’s itchy skin. Due to a first time customer promotion, I bought six months of chews and was told to use consistently for 90 days to see results. We’re on our sixth month and haven’t noticed any improvement. Huge disappointment!

18 marzo 2026
Valutata 4 stelle su 5

I have been happy with how my 3 dogs

I have been happy with how my 3 dogs - 2 pomeranians and a Besenji mix have taken to the powder. All 3 seem to enjoy the addition to their food bowls once a day. However, I don't see any improvement in their tartar build up. My Besenji was 4 and my Poms were 3 when I began giving them PetLab and do NOT have any significant tartar, their tartar has NOT increased but has not decreased either. Their breath IS very nice, where before it was not, so for that reason I am happy to continue to include it in their diet.

7 agosto 2026
Valutata 4 stelle su 5

Really helps with my dogs bad breath.

Really helps with my dogs bad breath.

7 agosto 2026
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Teresa,

We are so happy to hear you are seeing the benefits for your dog! It's wonderful to know it is has helped with your dog's breath. Thank you so much for sharing your experience.

Regards,
PetLabCo.®

Valutata 5 stelle su 5
Logo di PetLabCo.

Risposta di PetLabCo.

Hi John,

We are so happy to hear everything is working fine for you. Thank you so much for sharing your experience!

Regards,
PetLabCo.®

Valutata 5 stelle su 5

Dental powder works

Dental powder works! No question.
We are trying our second product.

6 agosto 2026
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Michael,

We are so happy to hear you have seen the benefits from ProBright Advanced. We can't wait to hear what you think of the second product you are trying. Thank you so much for sharing your experience and for being a part of our community!

Regards,
PetLabCo.®

Valutata 5 stelle su 5
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Danny,

We are so happy to hear about your experience. We're glad to know the order and delivery were easy. We understand just how important prompt deliveries are when it comes to your pet's supplements. Thanks for being a part of our community!

Regards,
PetLabCo.®

Valutata 5 stelle su 5

So far so great! ProBright advanced

I bought this not thinking it would work (pro bright advanced), because my 5 year old whippet pit mix has awful teeth. Despite everything I’ve tried, this is WORKING. I used to brush her teeth multiple times a week, use coconut oil, even a tarter scraper to try and get it off. Nothing worked. I’m on month 2 and have been seeing results like crazy. All of her thick, yellow/ brown tarter is vanishing and scraping right off. Before she could hardly eat kibble without crying literal tears, now she eats it no problem. I wish I could submit pictures to this review for proof. Absolutely insane how well this product works. I’ll be curious to see if it helps her gum inflammation too. I will note that dogs with sensitive stomachs may not tolerate it, but that’s a common thing with brown algae in dogs. If so start with a tiny bit until they work up their tolerance.

1 luglio 2026
Non scritta su invito
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Lexi,

We are so happy to hear about the incredible progress your whippet pit mix has made with our ProBright Advanced! It's truly rewarding to know that after trying so many other methods, our product is finally making a difference.

We understand how frustrating it can be when previous attempts haven't yielded results, and we are delighted that you decided to take a chance with our ProBright Advanced.

Thank you so much for taking the time to share your experience. We truly appreciate you being a part of our community!

Regards,
PetLabCo.®

Valutata 5 stelle su 5

Makes me dogs breath smell good

Makes me dogs breath smell good. Seems like it's keeping the tartar at bay. Very happy with products.

18 giugno 2026
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Risposta di PetLabCo.

Hi Melissa,

Thank you so much for sharing your experience. We are so happy to hear you are seeing the benefits for your dog. We know how important good oral hygiene is to your dog's health. Thank you so much for being a part of our community.

Regards,
PetLabCo.®

Valutata 5 stelle su 5
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Tom,

We are so happy to hear about your experience. We understand just how important timely deliveries are when it comes to your dog's supplements. We appreciate you being a part of our community!

Regards,
PetLabCo.®

Valutata 1 stelle su 5

disappointed with results

My dog has been on the probiotic since February and we have been diligent to ensure he did not miss a day as we were so hopeful this would work based on reviews. Unfortunately, we have not noticed any change in his behaviour when it comes to chewing his feet in the 6 months he has been taking the probiotic. He is still taking the product until he has finished it.

29 luglio 2026
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Risposta di PetLabCo.

Hi there!

Thank you for your feedback - it means a lot to us.

We’re sorry to hear that you haven't seen the desired results. Supplements can take up to 90 days of consistent use to deliver their full benefits, though we understand every dog is unique. We would love the opportunity to help you explore other options.

Someone from our Customer Experience team will follow up with you shortly to provide support.

Warm regards,
PetLabCo.®

Valutata 1 stelle su 5

My credit card was stolen and used to…

My credit card was stolen and used to purchase pet products from this company. When I called them to cancel the order and they refuses. They claimed they could not cancel it because I didn’t have the email from the order. The email would be from the thief who placed the order, of course I don’t have that. I provided them with all the other information including credit card number, address associated with said card, and amount of the charges. They still refused. So now a fraudster is enjoying their stolen pet products. Greed over integrity.

2 agosto 2026
Non scritta su invito
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Darcy,

We are deeply sorry to hear about your experience, and we completely understand your frustration.

We hope the resolution we've since provided has helped address your concerns. As a trusted pet health partner, we're always here to support you and are happy to help if you need anything further.

Warm regards,
PetLabCo.®

Valutata 5 stelle su 5

Great product BUT Customer service…

Great product BUT Customer service needs an update

About 3-4 years ago when I noticed my dogs limping in his walks & literally crying during winter season . I started looking around what’s the best supplement to help my dogs issue PETLAB jointcare did that , noticed the changes after I think 4-6 weeks on it . Thankful & happy with the results since it’s not cheap but it’s really worth it.
Now with PETLAB customer service that’s where I got turned off luckily I subscribed it through AMAZON that fixed the issue I’m in wiith PETLAB.

1 luglio 2026
Non scritta su invito
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Mary Jean,

Thank you so much for sharing your experience. We are so happy to hear you are seeing the benefits with our Joint Care Chews for your dog. We are honored to be a part of his wellness journey.

We are sorry to hear your experience with our customer service team missed the mark. We take feedback like this very seriously and would love the opportunity to learn more.

If you are open to it, would you mind responding to the request we have sent for more information?

Best regards,
PetLabCo.®

Valutata 1 stelle su 5

I have cancelled this

I have cancelled this

18 giugno 2026
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Lisa,

We are sorry to hear about your experience. We understand how frustrating that would be. We were unable to locate any cancellation requests associated with your account.

You can cancel your subscription at anytime from your account portal here: https://account.thepetlabco.com/login

Our team is also available to help with cancelation requests and is available at:

Phone: 1-866-473-8522
Email: help@thepetlabco.com

We take concerns like this very seriously and a member of our team will be reaching out to you directly to better understand what happened.

Thank you so much for bringing this to our attention.

Regards,
PetLabCo.®

Valutata 5 stelle su 5

I think the they are working

My 10 year-old Westie has always had problems with brown feet as always licking them and problems with mucky ears, dispute numerous vet visits.
She’s been on the PetLabCo Chew for about six weeks and I can’t believe the difference in her.
I know it’s early days but I’m really hoping this is going to help her especially as she gets older.

3 agosto 2026
Non scritta su invito
Logo di PetLabCo.

Risposta di PetLabCo.

Hi Mandy,

We're so happy to hear about the positive changes you've seen in your Westie! It's wonderful to know our Probiotic Chews are making such a difference. We hope she continues to thrive and are honoured to have a small role in her wellness journey.

Regards,
PetLabCo.®

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