I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from lic... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... Leggi di più
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Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... Leggi di più
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What I have found is I will get a notice my product is out for delivery and it does not show up that day. Last three deliveries were at least three days past that initial delivery notice. Good news... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Scritti dall'azienda
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Informazioni di contatto
1145 Midland Avenue, M1k 4H2, Toronto, Ontario, Canada
- +1-873-300-6088
4,2
Molto buono
358 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fast
Fast, efficient delivery. I would have gone for the extra bonus offers (as I have done in the past on a few orders) but the shipping bags have not been large enough. I lost three tubs in a shipment that had 6 tubs in the same bag that I normally get 3 delivered in. the bags don't have enough room to seal when they get overloaded. PetLab came good on the missing tubs but it is not an experience I wish to repeat.
16 aprile 2026
Risposta di PetLab Co. - Canada
Hi Allan, thank you very much for sharing your experience, we will share this feedback with the team. Please feel free to reach out with any questions, as we're always happy to help.
Best regards,
PetLabCo.®
Great product...not all marketing
Been using the product on reorder forca:few years now. Dogs love it, and we see results!
8 aprile 2026
Risposta di PetLab Co. - Canada
Hi Mark,
We're happy to hear that your dogs love our product and that you've been seeing great results over the years! Thank you for your continued support and positive feedback.
Best regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi Jeffrey,
We're so happy to hear that the product arrives punctually and that your dog loves the soft chews! We appreciate you taking the time to share.
Best regards,
PetLabCo.®
Delivery is slow but fulfilled eventually.
What I have found is I will get a notice my product is out for delivery and it does not show up that day. Last three deliveries were at least three days past that initial delivery notice. Good news is it does show up and I now know not to get worried…there is a window of time for delivery.
12 aprile 2026
Risposta di PetLab Co. - Canada
Hi Laura, thanks for letting us know about this experience. We will share this with our team and look into this on our end.
Best regards,
PetLabCo.®
On time and at the right place
5 aprile 2026
Risposta di PetLab Co. - Canada
Hi Donald,
We're happy to hear that our service met your expectations regarding punctuality and location. Thank you for your positive feedback!
Best regards,
PetLabCo.®
The great product for my dog!!!
5 aprile 2026
Risposta di PetLab Co. - Canada
Hi Jean,
We are so glad that our product is great for your dog! Thanks for letting us know how happy you are with your purchase.
Best regards,
PetLabCo.®
There was a problem with the one of the…
There was a problem with the one of the products that was delivered to me. I contacted the customer service and they were quick in resolving the issue. They sent me a replacement right away, and received it with in a few days. I would like to thank Andrew for his quick response. Delivery was fast.
11 aprile 2026
Risposta di PetLab Co. - Canada
Hi Nenita,
We are so glad we could resolve the product issue quickly. It's great to know that our customer service and fast delivery met your expectations. We appreciate your feedback!
Best regards,
PetLabCo.®
Risposta di PetLab Co. - Canada
Hi Christine,
We're happy to hear our subscription deliveries are consistently communicated and punctual. We appreciate your positive feedback and your time.
Best regards,
PetLabCo.®
Great Communication
Great communication, delivery was fast. Reliable delivery service, thanks
10 aprile 2026
Risposta di PetLab Co. - Canada
Hi Karen,
We're happy to hear that you had a positive experience with our communication and fast delivery service. Thank you for your kind words and for your feedback.
Kind regards,
PetLabCo.®
Your team members are so prompt to…
Your team members are so prompt to reply to questions. They really help and are very patient. I really have never experienced such caring respectful individuals.
Lynn and Achilles
8 aprile 2026
Non scritta su invito
Risposta di PetLab Co. - Canada
Hi Lynn,
We're happy to hear that our team's promptness, patience, and respectful approach resonated with you. It's wonderful to know you felt cared for. Thank you for sharing your positive experience!
Best regards,
PetLabCo.
Loves them my dog looks forward on…
Loves them my dog looks forward on getting them every month
6 aprile 2026
Risposta di PetLab Co. - Canada
Hello Trevor,
We're so happy to hear your dog loves our product and anticipates its arrival each month! Thank you for your continued support and feedback!
Best Regards,
PetLabCo.
We are on a reoccurring order
We are on a reoccurring order. This makes it so much easier to have what we need without having to remember to order each time.
Delivery notices and delivery are very prompt.
5 aprile 2026
Risposta di PetLab Co. - Canada
Hello M,
We're happy to hear that our recurring orders make it easier for you to get what you need. We appreciate your positive feedback regarding our prompt delivery notices and service. Thank you!
Best Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hello Todd,
We are so happy to hear our product made such a positive change for your dog. Thank you for sharing your experience with us; we appreciate it.
Best Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hello Tierney,
We're happy to hear that our communication met your expectations. Thank you for your positive feedback; we appreciate it very much.
Best Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hello Sharri,
We appreciate your long-term support. We're glad you find our product helpful after using it for so long!
Best Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hi there!
We are thrilled to hear your order arrived on time. We know just how important this is when it comes to your dog's supplements. Thanks for being part of our community.
Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hello Leah,
We're happy to hear that your package arrived! Thank you for letting us know about your delivery experience; we appreciate it.
Best Regards,
PetLabCo.
The product has been beneficial for my…
The product has been beneficial for my Rosie. When I had a concern, it was addressed. Delivery is awesome.
31 marzo 2026
Risposta di PetLab Co. - Canada
Hello Anita,
We're happy to hear that the product has been beneficial for Rosie and that your concern was addressed. We appreciate your awesome delivery feedback and thank you!
Best Regards,
PetLabCo.
Package arrived as expected
Package arrived as expected. There were several delivery tracking updates.
30 marzo 2026
Risposta di PetLab Co. - Canada
Hello Marie,
We're happy to hear that your package arrived as expected! We appreciate you acknowledging the delivery tracking updates; we work hard to provide those. Thanks for your feedback.
Best Regards,
PetLabCo.
Risposta di PetLab Co. - Canada
Hello there,
We're happy to hear that our timely service and updates worked well for you. Thank you for your positive feedback!
Best Regards,
PetLabCo.
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