Can't EVER update password on app. Have to verify login via email EVERY SINGLE TIME. Takes 10 mins to buy a ticket via the app because if this. The update password section DOESN'T WORK and the only "h... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Can't EVER update password on app. Have to verify login via email EVERY SINGLE TIME. Takes 10 mins to buy a ticket via the app because if this. The update password section DOESN'T WORK and the only "h... Leggi di più
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I know the odds of coming out ahead, especially with this type of gambling, is never in my favour but I choose to play anyway. What really pisses me off is being told ‘congratulations, you won $14’... Leggi di più
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LOTT was quick to let us access and take our money. Then when you want to collect the money. It says you are not verified, then try to verify on line, sent drivers licence, wouldn't accept it, then... Leggi di più
I have been playing the lucky lotteries (super jackpot) for some time and have not won anything after a significant period of time. I have gone back to weekday lotto because I can keep the same number... Leggi di più
L'azienda ha risposto
The Lott is the mark of trust that unites Australia's Official Lotteries by Tatts (Tattersall's Sweeps Pty Ltd), Tatts NT (Tatts NT Lotteries Pty Ltd), NSW Lotteries (NSW Lotteries Corporation Pty Ltd), Golden Casket (Golden Casket Lottery Corporation Limited) and SA Lotteries (Tatts Lotteries SA Pty Ltd) under one banner. Every time you play your favorite games through Australia's Official Lotteries, you are helping to play an important role in supporting and inspiring our Australian communities.
Shop1/180 Ann Street , 4000, Brisbane, Australia
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Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Already have to use password to log in. Now a silly puzxle to see if your human.
Will not be using the lott app anymore.

Risposta di The Lott
Bad enough they have your banking and personal details but now you have to submit to a "are you human" test performed by a Bot before accessing your account.
This bunch of Idiot Control freaks need to wake up and start serving PEOPLE not Demonic Robots.

Risposta di The Lott
Did the update, now it just glitches. Got a new hone, downloaded the app. still not working

Risposta di The Lott
Fix your app, never works, if you are going to give us the option to scan and check our tickes via your app, then at least make sure your app works (all others apps i have work well, just not yours) very annoying
Since draw 4 of tattslotto and the last few years no wins
I played powerball and 4 Saturday system entries nothing…
Nor has anyone I know won more than a pittance
Cannot withdraw my money
Have emailed customer support
Have rung and spoken to service still no resolution
Keep getting generic emails back …..
Jist want withdraw my money

Risposta di The Lott
I have been using The lott for my lottery purchases for a long time. I enjoy the lott online as I don't have a lot of money and they allow you to play minimum games. If i go to the shop I'm restricted to the amount of minimum games I can play. Sometimes people just want to feel they have a slightest chance. Their webstore is fantastic and very easy to use. Easy to deposit and withdraw, I'll never go anywhere else.

Risposta di The Lott
Honest how pathetic this is!
I’m in Australia
Well it’s now been 1 month I’ve sent you my drivers license- no recourse
Yes my voting address is different to my postal address
Pathetic - it’s now you want to talk to me after a review - unbelievable pathetic
And by the way send me a cheque so I can delete this stupid app

Risposta di The Lott
I go to the lott website to play 2 week multis (sometimes same numbers), Sat lotto, mon/wed lotto, Tues oz lotto and Thurs powerball. (4 tickets not ten tickets !!!) 2. It saves my password and 3. It also let's me check results almost inmediately after thendraw and BEFORE the tv draw (which isnt live)
The App cant do any of these ... it's useless, so I've uninstaller it and put a url shortcut on my phone. It works. Repeat .. the app is useless !!!
I check the app on my pc for results, but despite living in Queensland, your website only shows NSW/ACT winners. This changed very recently and despite trying to find a Queensland version, doesn't exist. Would be great if we lived in NSW, but I don't.
Such narrow minded creators, who think I give a toss about someone in another state.

Risposta di The Lott
So now if you re install the app on your new phone you are automatically kicked of the site because they no longer accept your debit card they are already using. So can't check my numbers to see if I had a win. Useless.
UPDATE: I am being assisted with this issue via Messenger. Thank you.
As of yesterday (22 Nov 2022), The Lott app and website will not load properly using my home wifi - but the app works fine using 4G. I note from other reviews that this has been a problem for users in the past.
I also note that The Lott recommends restarting the router, which I have done - but that didn't fix the problem. The Lott site/app is the only site/app I use where this problem is occurring so I assume the issue is with The Lott's site.
The use of a green screen to wallpaper the draw is distracting an has brought forward the observation that the commentator anchor is actually in a different filmed frame to the filmed frame of the number drawing. So you have two filmed frames cut into the one clip. An if you include the green screen wall paper you could say three filmed frames put into the one clip. It's a massive distraction. Very clever multimedia.

Risposta di The Lott
I had a really bad ongoing customer service experience with the Lott regarding my account and updating my details. I found them extremely unhelpful and dismissive after calling so after weeks of back and forth emails and phone calls, to verify my name and make a simple change and sending a ridiculous amount of all of my personal ID’s I finally just demanded to speak to a manager who eventually said he’d clear up the issue. Unfortunately he still has not even after providing more proof of name and everything asked of me. I am unable to withdraw any winnings I have with the Lott until I’m verified. This terrible experience made me question the integrity of the company and now I see 100’s of bad reviews on here. I think I’ll reconsider using the Lott. Really disappointing. It’s also interesting that they say they have government officials present although you never see them, and the video always cuts before the first ball pops up! Super suss if you ask me. As you need all the amount of balls to be accurate to win so them even rigging that 1st one is enough to void anyone winning. Not feeling this is a trustworthy or above board company after all. Very Disappointed in the Lott.

Risposta di The Lott
I am from Papua New Guinea and am interested to play lotto with The Lott. I want to open an online account but was denied access to The Lott website.
Please clarify this.
Thank you.
Ismael K
PNG

Risposta di The Lott
When I go to the Favourites sections of the website that contains my pre chosen numbers and buy a ticket after I purchase it will give me computer generated numbers. I have tried contacting them about it but no response.

Risposta di The Lott
I have been using the Lott app for a year or so and have very few minor wins. I am curious does anyone win ? Or is it best to go to newsagents once again.

Risposta di The Lott
The Lott.
I have been purchasing tickets. To no avail the wins are atrocious. If you had gold fingers you still would not win
The jackpot.
Do not like 👎🤔🤣
Are you for real 👎

Risposta di The Lott
I have been trying to cancel my subscription, but the app wont work outside of Australia (I have emigrated). I have explained to them that I can't call the numbers provided but I think there is a bot responding because I get no alternative response to "phone these numbers". Terrible service and a complete rip off. Disgusting!

Risposta di The Lott
No big wins.Been playing The Lott for a while! I am a Cancer patient and feel ripped off. Set for Life, I got 5 numbers and paid peanuts. Under AUD $20. NOT sure if they are legit or not,!!! 🤷♂️
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