Consumer Protection Association Recensioni 118

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Since picking up the phone to CPA the experience has been fabulous. I have dealt directly with Simon Raphael, he is definitely a dying breed of Salesman that does what he says he is going to do. Simon... Leggi di più

Valutata 5 stelle su 5

Paul was incredibly efficient, the application process was very straightforward and dealt with in a few days. Such a relief as I had heard this can be difficult. Highly recommend CPA

Valutata 5 stelle su 5

Dealt with a lady called Monica at the Head Office who answered the phone and proceeded to resolve my whole query from start to finishincluding the reissue of my policy and guidance on what to do next... Leggi di più

Valutata 5 stelle su 5

We were severely let down by our previous IBG provider. We made contact with CPA who gave us a home and have been a breath of fresh air after our previous bad experience. Tim White has been a god send... Leggi di più

Dettagli dell'azienda

  1. Finanza e assicurazioni

Scritti dall'azienda

Consumers and CPA members benefit from Insurance Backed Guarantees, Deposit Protection Schemes and ongoing member assessments to guarantee quality service.


Informazioni di contatto

  • CPA House, 11 Northbridge Street, SG17 5DQ, Shefford, Regno Unito

  • thecpa.co.uk

4,9

Eccellente

TrustScore 5 su 5

118 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Valutata 5 stelle su 5

Simon Rafael was immensely helpful

Simon Rafael was immensely helpful
Everything was done promptly and professionally and we were signed up members in a matter of hours. Simon explained everything clearly and overall I was very happy with the process, thanks Simon!

3 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

10 stars for Simon

It was my first time dealing with the CPA and I have found Simon very helpful. He was very quick to get back to me and had my application submitted within 24 hours. Excellent service all round. Highly Recommend.

20 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product and service

We are a large home improvement company and have been with the CPA for around three years now. Their product is the best on the market and gives our customers immense peace of mind, Simon and his team in the office are fantastic to deal with, without doubt we consider the CPA a very valuable business partner.

17 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

10/10 all round

10/10 all round. Simon is very helpful and the office always work hard to process paperwork quickly and to a high standard. Turnaround times are great, and the CPA in general are very professional with an easy to use online portal. Highly recommend!

7 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Customer Support

Outstanding Customer Service

We are a home improvement company based in the North of Scotland and have full membership with the CPA. We have had tremendous support and nothing has been too much trouble from Simon since we joined the CPA , Simon is an outstanding asset to the organisation.
We also have a terrific relationship with Monica who administers all our contracts professionally and extremely quickly and with great due diligence. Monica goes that extra mile and offers exceptional customer service by following up on every policy that’s issued . Monica is a true asset to the CPA.
Thank you both for outstanding support. Billy Grant

5 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Always helpful especially Paula Melton

We have been using the CPA for a few years now and have always found everyone to be helpful. If we have any queries or amendments to make, Paula Melton is always more than happy to help and always responds to any queries very quickly and efficiently.

5 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Top marks for Simon of the CPA

I have been dealing with Simon of the CPA for only a few months as of yet but during this time I have found him to be the ultimate professional.
Extremely helpful, very polite and more importantly, gets the job done. I look forward to my next interaction with him, a total pleasure. Ten out of ten for Simon.

4 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent

I had a very pleasant experience with our area manager Simon Raphael. He got us all signed up with no bother whatsoever. I highly recommend using CPA as your IBG if this is something you require.

21 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

I am incredibly upset with the service…

Following my following complaint, the CPA called right away and they took care of my complaint seriously and resolved the problem I am very happy with their service.

MY ORIGINAL COMPLAINT
I am incredibly upset with the service I've received from the CPA. They have completely ignored me despite multiple attempts to contact them, and they seem to think that it's okay for customers to waste their time chasing them down. It took three phone calls and three emails just to get an acknowledgement - and who knows how many more I would have had to make before seeing any kind of response? It's unacceptable, and they should clearly communicate how many times a customer needs to contact them before getting a response.

12 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

User friendly system, great customer service

We have been working with Simon and the team at The CPA for a few months now. The system is very user friendly, and if we require any additional details or changes to contract the team have always been helpful and responded in a timely manner.

26 aprile 2023
Non scritta su invito

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