The Bridge | Watch Straps Recensioni 

159
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Leggi di più

Valutata 5 stelle su 5

So this is an update to a review I posted a while ago. Initially I ordered the Goodwood strap for my Ultra, got the despatched confirmation email and then given the run around saying it was out... Leggi di più

Valutata 5 stelle su 5

In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Leggi di più

Valutata 3 stelle su 5

The strap I order was very, very poor quality. Clearly made in China and badly at that. I emailed the company for a refund. They emailed me back basically questioning my ability to use a link removal... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di orologi

Scritti dall'azienda

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(159)

67 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Customer Service!

I purchased a 3-strap bundle in August 2025, one of which was the blue Augusta strap. Despite only wearing it a few times a week, within four months the strap started to split on the inside (against the wrist) surface where it would pass through the buckle. I reached out to customer service via email, shared a few pictures, and received a prompt reply apologizing for the quality issues and offering to replace the strap. I was very impressed with the customer service and happy to know they truly stand behind their promise of the quality they advertise!

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I recently had to get in touch with the customer service team at The Bridge Watch Strap because the clasp on broke. They were really quick to reply and they were very helpful and professional. I was offered a replacement without delay. I am really impressed with the level of service that I have received

13 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Quick to address issues

I ordered an Aurelius strap with a clasp as opposed to a buckle. While the strap was nice the clasp kept on coming undone with the slightest pressure (taking a coat or glove off).
They were very good and replaced it with the same strap with a buckle which is perfect.
Good communication and a fast resolution. Thank you

2 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service.

I brought a strap from Bridge which was my second strap from them because the first was so good but unfortunately it had a slight imperfection I contacted the customer service team and after sending them photos they sent a replacement strap to me without any hesitation.Great service.

24 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I love my watch straps

I love my watch straps. I have many and what I love more than the straps is the customer service I personally receive from this company. They are some of the best straps you can buy and the best quality. Their customer service is exceptional in every way. I will buy many more from The Bridge

3 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ordered a Kensington Strap for my Apple…

Ordered a Kensington Strap for my Apple Watch Ultra after seeing a sponsored post on Instagram. I was after something a bit nicer than the cheaper straps on Amazon. It arrived super quick, the clasp is well made and secure and the quality of the leather makes it feel very special. All in all really pleased with my purchase.

7 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I have been purchasing these watch…

I have been purchasing these watch bands for several years. My last purchased I was unhappy with the product. Being that I am in the United States and shipping takes forever. The bridge went the extra mile to make sure that I had a strap that I wanted with very little inconvenience whatsoever. Their communication was consistent and they put the customer first which in today’s landscape is very rare. I highly recommend anyone looking to buy a watch strap/band to look at the Bridge and all of their unique design designs. You won’t go wrong.

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

AMAZING CUSTOMER SERVICE!!!

I cannot say enough positive things about my experience with The Bridge Watch Straps.

I bought my Henley Strap back in February and I love it!! However a couple of weeks ago I was taking our 10 month old puppy out for a walk and he jerked my arm really hard and caused me to hit my watch on the door latch and it broke one of the spring bars that holds the strap on. I sent a message about it to The Bridge and they asked for pictures which I happily supplied. I was simply hoping that they would send me a new spring bar and I was more than happy to pay for it...HOWEVER what they did was way over and above anything they needed to do. They sent me a completely brand new Henley Strap free of charge!!! I will definitely be buying from them again in the future!!!

15 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great watch strap and customer service

Great watch strap - perfect for gym, casual or dress. Outstanding customer service! I requested a small replacement part for my strap and received a new strap instead! I highly recommend this company and their products.

2 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy customer

I like the design so I wanted to try the Polaris watch strap. There was an issue with the placement of my order but the company stepped up and helped me get the right product. Upon timely receipt, I found the quality to be excellent and the strap to be comfortable to wear. I very much appreciate the customer support and quality of the product. Highly recommend this vendor.

18 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Selection, Quality, and Customer Service!

I ordered watch straps from The Bridge based on a recommendation from my brother, and I'm very happy that I did. They have a great selection of watch straps that look great with my new Apple Watch Ultra. The watch straps fit perfectly onto the watch and adjust well to fit comfortably on my wrist. When ordering, I forgot to apply a discount code I had and contacted Customer Service to see if there was anything they could do. Not only did they respond promptly and honor the code, but they shipped my additional watch strap to me promptly and for no additional shipping charge. Overall, I'm very happy with the quality of their watch straps and their commitment to serving their customers.

29 settembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Great customer service

I loved my strap when it arrived and it was very comfortable. However, it fell apart after after less than 3 months. I emailed the co and received a replacement in 24 hours. Superb service and hope that the original strap was simply faulty.

15 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

US Buyers Beware of Return Shipping

United State buyers be 1000% certain this is the product you want. Ordered a strap for a Apple Series 11 watch. Shipping took a long time and when the strap arrived it was low quality for the price they are charging. When I tried to initiate a return they wanted to know why and let me know I had to pay shipping to England to return the watch.
Shipping cost $21, which is 1/3 the cost of the strap.
There are better quality straps at a lower price point and with free shipping as a return policy.

12 ottobre 2025
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi Keith,

Sincere apologies that this has been your experience with us. I think there must have been some breakdown in communication because this is certianly not how this shoul have played out. Thats on me for not providing the right training for our CS reps - I'll be making sure to revise this particular scenario with them ASAP.

In the meantime, I'd like to personally resolve this for you and make sure you've had an at least net neutral experience with us.

I have requested some additional details via Trustpilot so that I can look into this and come up with a POA.

Again, apologies. We got this very wrong and I would feel the same way if I was in your position.

Kind regards,

Oliver
Founder | The Bridge Watches

Valutata 5 stelle su 5

Purchased my 3rd Bridge strap

Purchased my 3rd Bridge strap. Love them! Quality is exceptional. Colors do not fade. I happened to be in UK this week. Ordered online and had shipped to my hotel. Easy to add the address. And their customer service team stayed in touch with me to ensure I got it with no issues! Love the British Racing Green!

14 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

The Bridge rules!

The quality of the watch strap is excellent, and it lives up to how it appears on their site and in ads. Additionally, The Bridge went beyond the call when I forgot to apply a discount code I had when I made my purchase, and when I contacted them about it, they immediately refunded the difference to me. THAT is excellent customer service!!!

10 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Good quality and customer service

Bought the Henley strap almost a year ago. Love the look and material. Looks good wearing it out on the town, and holds up well and dries fast after a workout.

The latch broke on it, but the company offered to send me a replacement for free .. good customer service

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Dreadful customer experience

Dreadful customer experience - returned two orders, had to chase up getting a refund and now six weeks since the original return I am still waiting to get the refund on my second order.

I felt the watch straps were ok, no better and no worse than others you can by for your Apple watch.

2 ottobre 2025
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi Michael, firstly, sincere apologies that this has been your experience so far - this is completely off the mark on our end. I have requested some additional information via Trustpilot so I can personally dig into this and find out where we went wrong but most importantly, so i can figure out how to make this up to you.

Once again, sorry for the issue so far, but I'm confident we will turn this one around.

Kind regards,

Oliver
Founder | The Bridge

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