The Bridge | Watch Straps Recensioni 

159
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Leggi di più

Valutata 5 stelle su 5

So this is an update to a review I posted a while ago. Initially I ordered the Goodwood strap for my Ultra, got the despatched confirmation email and then given the run around saying it was out... Leggi di più

Valutata 5 stelle su 5

In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Leggi di più

Valutata 3 stelle su 5

The strap I order was very, very poor quality. Clearly made in China and badly at that. I emailed the company for a refund. They emailed me back basically questioning my ability to use a link removal... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di orologi

Scritti dall'azienda

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(159)

67 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service provided by Sarah

Great customer service provided by Sarah. I had a slight problem with an order and it was resolved quickly and without fuss.
My biggest problem now is to stop ordering straps! I already have 7 and I keep seeing new ones that I’d like. 😊

20 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The Tycoon Strap I ordered arrived the…

The Tycoon Strap I ordered arrived the next day. Great quality and definetly worth the premium price. There was a small issue with head locking mechanism and The Bridge's customer service team sent me a replacement quickly without any fuss.

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Incomplete watch strap

I ordered a watch strap, but it arrived without the pieces needed to connect it to an Apple Watch. I contacted Bridge, who apologised and promised to send a replacement. A week later, I still hadn’t received it, so I contacted them again. They said the connectors were out of stock but would dispatch it as soon as they came in, without giving me a timeline. I asked for a refund, but I didn’t hear back. Since I bought through PayPal, I raised an issue with them. A week later, I received a notification from PayPal that I’d get a full refund because the seller hadn’t responded to my query in time.

1 settembre 2025
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi Conor, so sorry that this was your experience with us - totally unacceptable. I have requested some more information via Trustpilot to help me get to the bottom of what happened here and how we got this so awfully wrong! One thing I know for sure is that we will make this up to you.

Massively appreciate your patience and understanding.

Kind regards,

Oliver
Founder | The Bridge

Valutata 5 stelle su 5

Very nice, good quality straps

I had been looking for some nice watch straps for a little while now, and The Bridge had exactly the kind I was looking for. There was a slight issue with the original shipping, but The Bridge took full responsibility for this, apologised and put it all right - I was kindly given an additional strap too. The straps themselves are great quality, and I appreciate how they handled things in the end. Mistakes happen, but they did make it right.

16 settembre 2025
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi Charlie,

Sincere apologies for this. Not the experience we want our customers to receive - that's on us.

I have requested some more information via Trustpilot so I can make sure the team has already fixed this for you (understand this reply is a little late) but i will ensure you come out of this with a net positive experience.

Appreciate your patience and understanding.

Kind regards,

Oliver
Founder | The Bridge

Valutata 5 stelle su 5

Best customer service EVER!

I bought three apple watch straps for a family member on the buy 2 get 1 free deal. They arrived the next day. He didn't like two of them so I contacted The Bridge and they were happy for me to return them for an exchange. Absolutely delighted with the customer service, the new straps also arrived the day after they received the returned ones!! I can highly recommend this company to anyone who wants good products and the best customer service I've ever experienced!

15 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I’ve now bought 3 straps for my Apple…

I’ve now bought 3 straps for my Apple Ultra 2. I have to say what a pleasure it was to buy from The Bridge, lightening delivery service, fantastic customer service, and the quality of the straps are just fantastic, far better than the original Apple straps.⭐️⭐️⭐️⭐️⭐️

11 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

International shipping returns is paid by customer!!

Item was too big. Returns are paid by the customer which is international. It doesn’t make financial sense to return. Shame on them!

28 luglio 2025
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi GC, so sorry that you have not been happy with the experience with us. All feedback is massively appreciated. I totally understand where you are coming from. On one hand, we would love to provide free returns for everyone but on the other hand, it can be quite tricky for a small business to fund a lot of returns. We try to publish all the accurate measurements for fitting on site for customers to make the best informed decision. It's an area of the business we are carefully looking into at the moment. I think this is a perfect case of where we could improve. I'd like to personally see if I can make this up to you, so I have requested a few more details via Trustpilot. Hope to hear from you soon.

Oliver
The Bridge Watches

Valutata 5 stelle su 5

Super band

Super band, super company. Had an issue that they satisfied quickly. Would most definitely recommend the company and their products.

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Had a fitting issue with the first strap but Sarah responsed straight away to my email and they sent a replacement of my choosing straight away, no questions asked. New strap is great, highly recommend the Vienna Sport.

2 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

My Henley watchband recently broke from…

My Henley watchband recently broke from the buckle after having it for 8 months. I reached out to their customer service department to see if they might be able to send me a replacement. They reached out immediately to get information to send out a replacement band. Sarah was so understanding and helpful. I love their bands and get compliments all the time. Mike

1 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Horrific customer service

Horrific customer service. SHOP ELSEWERE FOR A WATCH STRAP. After two failed deliveries, notwithstanding I received no notifications of the delivery or any attempt to make the delivery, I have requested a refund and have had no luck receiving a refund for 7 months now.

2 luglio 2025
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi Nolan, firstly I would like to apologise that this has been the experience you've had with us. This simply isn't good enough on our end.

We rely heavily on third-party delivery partners to ensure your order get into your hands safely. It seems like this on this occasion, they fell short. However, you did not buy from a courier; you bought from us. So it should have been our number one priority to make this right for you.

I am currently conducting an internal investigation into what happened here, and you can expect someone to be reaching out to make this right for you.

Truly hoping we can turn this experience on its head.

Once again, apologies for falling short, Nolan.

The Bridge Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più