The Bridge | Watch Straps Recensioni 

159
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Leggi di più

Valutata 5 stelle su 5

So this is an update to a review I posted a while ago. Initially I ordered the Goodwood strap for my Ultra, got the despatched confirmation email and then given the run around saying it was out... Leggi di più

Valutata 5 stelle su 5

In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Leggi di più

Valutata 3 stelle su 5

The strap I order was very, very poor quality. Clearly made in China and badly at that. I emailed the company for a refund. They emailed me back basically questioning my ability to use a link removal... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di orologi

Scritti dall'azienda

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(159)

67 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Shocking returns customer service! - Is it a scam??

I have purchased 3 watch straps for my iwatch. They were on an offer 3 for 2. 2 of the designs/quality did not justify the cost. I am in the process of trying to return the other 2 (they have not even been opened). The company is making the process of returning very difficult even when they have a returns policy in place. 4 days in and they still have not provided instructions of how to return. They have not given me a telephone number or the complaints procedure despite asking and they have asked twice for a reason for returning before allowing me to. The only option they have given is to return all 3. Do not buy from this company! They are scammers trying to get me to keep the 3 straps!

13 luglio 2026
Non scritta su invito
Logo di The Bridge | Watch Straps

Risposta di The Bridge | Watch Straps

Hi Karen! Firstly I’d like to apologise - this simply isn’t good enough. I don’t know what broke down in our usual process but I will be looking into this. As for now, you should receive an email from us with a proper solution. We will get this fixed for you. Once again, apologies that this has been the experience so far. We rarely ever get complaints about our returns policy, so something must have gone wrong in communicating this with you. Leave it with me.

Kind regards,
Oliver

Valutata 5 stelle su 5

Sara promptly responded to a concern …

Sara promptly responded to a concern with my favorite band quickly offering a perfect solution with genuine sincerity and prompt efficient communication and service. I am truly impressed. They stand behind unit brand and that will keep me a customer for many years. Great work Sara! Great product for the Bridge

25 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service experience

I've bought a number of straps from the Bridge and have always loved their products. Unfortunately there was an issue with one of the straps recently purchased so contacted their customer service. Their response was fantastic. Dealt with the issue promptly and professionally. Dispatched a replacement within days and followed up to check it had arrived and that I was happy.

22 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Warranty Honored

I purchased a watch band several months ago. Unfortunately, the clasp tore from the band. I contacted Sarah with customer service and she explained The Bridge would honor their warranty and just shipped a replacement band at no additional cost to me. She was courteous and prompt to respond to my inquiry. Thank you for a pleasant experience; I even ordered 2 additional bands.

23 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Very Happy Customer

What a great watch straps -- I've bought 5 so far!!!
.....and customer service has been great - quick to respond and answered all my questions. Would highly recommend this company!

15 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Strap, Better Customer Service

Strap shipped super quickly and was exactly as I expected. However the strap arrived with a slight imperfection and I reached out to customer service. They immediately made things right and were super prompt and communicative throughout the process. Really impressed and would buy another strap from here again.

16 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I'm a big fan of both the quality…

I'm a big fan of both the quality product and the company. I have multiple bands and have had an opportunty to deal with customer service a few times. They do a great job and have always been able to resolve my minor issues. I recommend them HIGHLY!

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great product, top notch customer service!

I was mostly impressed by the responsiveness of their customer service! They shipped the wrong size for my Apple Watch Ultra, but immediately fixed the problem by shipping the right one!
And I wanted to order the Grand Prix band which wasn’t available at the time of my order, so they shipped it as a replacement when it became available at no extra cost.
My new wrist band looks great! It’s narrower than I thought it would be, but it makes it more elegant that way. I was worried about the length of it because I have a small wrist (18cm), but the last hole fits perfectly. I recommend this brand!

7 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing Customer Service

I am relatively new to Bridge Watch straps, and I have found the quality and construction to be the best I have seen.

I recently had an issue with a band and reached out to Customer Service. Sarah was amazing! I explained my concern, and she immediately was able to resolve my issue efficiently, with care, and top-level communication. I am a Bridge lifer!

Thank You!

27 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Incredible service

After sharing that I had an issue with the in in the watch band, The Bridge responded almost immediately, asked to show them the issue and then sent a replacement band immediately. They just win a customer for life with the service combined with Hugh quality product. I’d pay more just knowing theee two things.

10 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Hassle-free resolution

I placed an order for two watch bands but initially only received one. After reaching out to customer service and providing the requested photos, I received the replacement within six days.

Thank you for the smooth and hassle-free resolution. I appreciate the prompt support.

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I’ve been very impressed with the…

I’ve been very impressed with the service from Bridge Watch Straps. I initially ordered two FKM rubber straps, one green and one orange. Unfortunately, after wearing the orange strap for only a short period it started to pick up stains that I couldn’t remove.

I contacted their customer service and they responded quickly and offered to send a replacement without any hassle. I’m not sure whether it was a faulty batch or just bad luck, but their willingness to resolve the issue straight away was excellent.

A new strap is already on the way, so I’m hoping this one will perform as expected. Overall, a very positive experience and great customer support.

10 marzo 2026
Non scritta su invito

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