AA Car Care Recensioni 

210
•
TrustScore 4.5 su 5

4,5

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Valutata 4 stelle su 5

The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Leggi di più

Valutata 5 stelle su 5

I found the price to be competitive for the work I asked to be quoted for online. Website was easy to use and was easy to specify what I needed doing. On the day the man who arrived to carry out the w... Leggi di più

Valutata 5 stelle su 5

I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... Leggi di più

Valutata 3 stelle su 5

Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Wh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Meccanico
  2. anche in
  3. Riparazione e manutenzione auto
  4. Servizio auto

Informazioni su AA Car Care

Scritti dall'azienda

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(210)

210 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to book and reliable

Easy to book, great communication and friendly and helpful mechanic who contacted before arrival and arrived on time.

8 ottobre 2026
Logo di AA Car Care

Risposta di AA Car Care

Great to hear everything smoothly, Mel. Thanks for leaving a review.

Valutata 5 stelle su 5

Amazing from start to finish

It took almost a whole 20 mins for the mechanic to get to me. He diagnosed the issue within 10 mins, he got me jump started and got me home safely. He booked for a mobile mechanic to come and fit a starter motor. This was done at my house 5 days after, the car is flying again. It was an amazing service from start to finish.

8 ottobre 2026
Valutata 5 stelle su 5

Very happy with the service

Very happy with the service, on time and very tidy job. The mechanic was very polite and approachable, got on with his work and explained what he had done. I would recommend him to any one.
Big thank you.

8 ottobre 2026
Valutata 1 stelle su 5

Shocking service

Absolute joke! Poor breakdown service, poor communication. Extortionate extra charges. Disgusting 🤬🤬

8 ottobre 2026
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Risposta di AA Car Care

Hi Julia, we're sorry to hear you feel this way. We appreciate how frustrating poor communication, delays and unexpected charges can be. We hope you've already raised your concerns with our Customer Service team so they can fully review what happened and address any issues for you. Thank you for taking the time to share your feedback.

Valutata 1 stelle su 5

Go elsewhere

Booked service and brake disc/pad replacement. On the day the job kept getting pushed back from lunchtime arrival to after 4pm. We were then informed that they could not do brakes as they didn't have the right tool. We were also moaned at that they weren't expecting a hybrid car (despite of fact you book under reg number which gives full car make and model plus supposedly tells you what tools to bring!). Since then we've been invoiced for service and brakes and two phone calls later still awaiting confirmation that they have corrected their error.

30 settembre 2026
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Risposta di AA Car Care

Hi Derek, we're sorry to hear about your experience and the frustration this has caused. We understand how disappointing it must have been to have the appointment repeatedly delayed, only to then be told the brake work couldn't be completed.
We're also sorry to hear about the issues with the invoicing afterwards. We've passed the details you've shared on to the relevant team to investigate, and they'll be in touch as soon as possible to discuss this further and provide an update.

Valutata 5 stelle su 5

Ethan the mechanic was extremely…

Ethan the mechanic was extremely helpful, knowledgeable, and worked efficiently on my car, in my opinion the company could not have found a better mechanic with such brilliant customer service and skills.

7 ottobre 2026
Valutata 1 stelle su 5

Don't waste your time

Don't waste your time! Booked a mobile mechanic to replace some brakes. Was then phoned up to say they were ill. Rebooked it for the week after only to have an email the day before telling me the appointment was cancelled as they were unable to take payment (I'm guessing the pending payment they take timed out ). So I rebooked on again only to be told that there was a glitch and they needed to push back the appointment a week yet again. Didn't bother this time and cancelled the appointment. 3 weeks later, no new brakes, terrible service.

7 ottobre 2026
Non scritta su invito
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Risposta di AA Car Care

Hi Nick, we're sorry to hear about the problems you experienced with your booking. We hope you've since spoken with our Customer Service team to raise your concerns and see if there's an option to get you booked in sooner at an alternative location. If you haven't yet been in touch, please give us a call on 0330 018 3446 and we'll be happy to help.

Valutata 5 stelle su 5

Ethan Hammond came to do full service…

Ethan Hammond came to do full service at home, he was extremely polite,friendly and professional. He is an asset to your company, he explained everything he did.

7 ottobre 2026
Logo di AA Car Care

Risposta di AA Car Care

Hi, thank you for taking the time to share this feedback. We're delighted to hear that Ethan provided such a positive experience. His polite, friendly and professional approach, along with taking the time to explain everything he was doing, is exactly the level of service we aim to provide 🔧🚗.

Valutata 5 stelle su 5

Steve, an excellent AA mechanic.

Steve, was dedicated and professional. He arrived at 5pm having it seemed a very full day. All 4 wheels of pads and discs he renewed were not easy to exchange. However he stuck with it and completed and tested the breaks all good he finished arround 9pm so I could use the car the next day. A very big thank you to Steve.

7 ottobre 2026
Valutata 4 stelle su 5

Easy booking process but poor communication

I found the process of booking a mechanic very easy and he was polite and friendly when he arrived. The only criticism was that I had been told to expect a phone call in the morning to tell me roughly what time he would arrive and then again 15 minutes beforehand. Neither phone call was made which left me wondering if he was coming at all!!

1 ottobre 2026

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