The person who dealt with selling me car insurance was excellent. The thing that lets your business down is the amount of time it takes trying to make contact via telephone. I was waiting 35 minutes... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Whilst purchasing my car insurance online I needed help with one aspect so called AA. Their agent was very understanding, helpful and informative and helped me complete my purchase successfully. He... Leggi di più
I only accepted this cover because you were the cheapest. I was with AA roadside for 30+ years and cancelled because your chargges were too high compared with what you were offering New Members. Loy... Leggi di più
I was happy with the quote I received for my car insurance, but always find renewing my policy is stressful as there is so much small print to read. For example, I was disappointed to discover that t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Informazioni di contatto
Regno Unito
- theaa.com/insurance
4,6
Eccellente
48K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ease of completing the insurance policy…All good
Ease of completing the insurance policy compared to other sights some of which were somewhat frustrating. Thank you.
4 ottobre 2026
It was super easy to secure the cover I…
It was super easy to secure the cover I needed for my car insurance
29 settembre 2026
Excellent price point,quality product
4 ottobre 2026
Setting up my car insurance was easy…
Setting up my car insurance was easy and hassle free, and of course the price was competitive
21 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I received an excessive quote by post from the AA
I received a letter from the AA, offering me home insurance for £323. But Go.Compare and other comparison sites were offering the same AA (Silver) cover for £117.39. Was the letter a mistake, or deliberate over-pricing? I did accept the quote via Go.Compare, as this was one of the lowest prices on offer, from a normally reputable company.
29 settembre 2026
Risposta di The AA Insurance
Hi David, thanks for your feedback. The letter we sent may have been based on information we previously held, whereas comparison sites will usually provide a quote based on the details you enter at the time, which can result in a different premium.
It's also worth bearing in mind that different underwriters and sales channels can have different prices and offers available. We're pleased to hear you found suitable cover at a competitive price, but we're sorry if the difference between the quotes caused any confusion 😊.
It was very easy to get through on line…
It was very easy to get through on line for the new Quation.
4 ottobre 2026
Hopefully it'll be good all year.
It's an easy service to change and join. However, I'll reserve judgement as most insurers appear to increase fees dramatically with no benefit. And you end up changing. Hopefully the AA will look after loyal subscribers.
4 ottobre 2026
AA is an experienced company and I find…
AA is an experienced company and I find them competitive on this occasion
2 ottobre 2026
Risposta di The AA Insurance
Thanks for the kind words Michael and for choosing us 🙂.
Good price for home insurance
Good price for home insurance. Website for home insurance quotes was easy to use and informative. Very good and efficient telephone enquiry and purchasing process - clearly spoken English (no hard to understand foreign accents). Documents sent by post contained well detailed information.
20 settembre 2026
Did home insurance online
Did home insurance online. Simple easy questions. No pressure selling. Got exactly what I wanted. Hassle free.
4 ottobre 2026
Diabolical telephone system
The person who dealt with selling me car insurance was excellent. The thing that lets your business down is the amount of time it takes trying to make contact via telephone. I was waiting 35 minutes before being connected to somebody who could deal with my request. You must be loose lots
of potential customers with this ridiculous system.
3 ottobre 2026
To speak to a person live not chat and…
To speak to a person live not chat and also very knowledgeable.
1 ottobre 2026
Very easy to do
4 ottobre 2026
Make sure you read the small print
I was happy with the quote I received for my car insurance, but always find renewing my policy is stressful as there is so much small print to read. For example, I was disappointed to discover that the breakdown cover I paid extra for, only covers one call out. I hadn't realised this was the case.
2 ottobre 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.