The AA Insurance Recensioni 

Great price, nice and easy to buy the policy.

Good friendly service, very professional

Easy to follow online quotation, happy with finding better cover for a better price

The customer service staff are very helpful and friendly. No pressure to purchase. The insurance price was very competitive.

the price was good but the fact that you only give ne call out on your breakdown cover is ridiculous, I can go to a 3rd party insure and get unlimited AA?RAC callouts but you only give one and its your service. I understand not making it unlimited but be more realistic for example 4, 1 per quarter would be fairer. I feel i was forced into buying full AA cover for a higher price to get a fair breakdown especially as I travel a lot. I will certainly be considering moving next year to someone else.
Both members of staff I spoke on the phone with for insurance and breakdown were very good, but your ibot was terrible and the online person was of little help both just asked the same question over and over again and when I didn't give them the correct answer they asked the same question again ibot 0/10 online 1/10

Tried to do the whole process on line but screen froze at payment stage. Rang the company and spoke to Tom who took me through the whole process to completion & payment. Full marks for good service, but having to listen to the whole contract verbally can be very wearing, I do realise it's a necessary process and not Tom's fault.

Very good price for my renewal

Easy to follow the details on the site.
Much better renewal price than that offered by current insurer.

Haven't been with you before and have never bought car insurance on my own, my husband always did this but sadly he passed away recently.

easy to see and complete your quote; quite pleased with the result

It was so easy to choose what you wanted.

Straightforward process, pleasant service over the telephone, and call back arranged was on time.

Very easy and quick to do ! Good price

Extremely Poor service indeed.
I cannot see or download my policy details.
Unless this is rectified with a week I will cancel my policy.
I have tried to telephone The AA on the only number available 0370 533 2211 three times, each time, I was kept waiting for 25minutes, then the line was cut off.
God knows what would happen if I was laying in a ditch after an accident.
I cannot access my documents.
Am I insured? Send them to me by post.

Good comprehensive home contents cover at reasonable cost. Thank you.

I contacted AA Insurance recently to notify them of my Husbands passing.
I was out through to the bereavement team, and the lady I spoke to sounded like a robot reading from a script.
She could only deal with my roadside assistance policy and then I would need to speak to home insurance and then car insurance I was on the phone for well over an hour.
Each of my home insurance and car insurance the quotes were significantly higher, even though I was named on the policy’s.
And to add insult to injury they charged me 28.00 admission fee.
The whole process was inhuman, shame on you AA Insurance.

Easy to use website for car insurance. Good level of cover at a very competitive price

It was easy to organise and arrange payment for my insurance on the website. The insurance price was very reasonable too

Really helpful and patient people that I spoke to