The booking side was frustrating. My original appointment was cancelled, which meant borrowing a car for a few days. When I called on the rearranged day, it turned out that appointment wasn't goin... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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5 stars - Excellent customer service from Lisa! I had a mix-up on my account where a mobile booking was mistakenly showing as a garage visit in East London. I called first thing this morning and spo... Leggi di più
Mechanic communicated the job to me in details. He made me feel very comfortable about my decision to use AA. Upon completing the job he explained what he did and advised on other matters that I nee... Leggi di più
No phone call to advise on arrival time. Supposedly one in the morning to advise what time in the afternoon, and another call 15 mins before that time. Otherwise job done satisfactorily. In reply t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su AA Car Care
Scritti dall'azienda
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Informazioni di contatto
Regno Unito
- theaa.com/car-care/mobile-mechanics
4,4
Eccellente
392 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Mechanic was cheery and professional
Mechanic was cheery and professional, a great asset to the company.
Time slot was continuously changed with me having to phone on one occasion for an update.
3 novembre 2026
Risposta di AA Car Care
Hi Paul, we're really sorry to hear about the delay in getting to you, but we appreciate your patience and its lovely to see the mechanic made the wait worth it.
Very happy with the service .
Very happy with the service .. so good for it to be done at my home .
30 ottobre 2026
Convenient home repair
Was convenient to have the repair done at my house but the mechanic dumped a load of diesel on the drive which has stained the block paving.
2 novembre 2026
Risposta di AA Car Care
Hi Paulene, we're really sorry to hear about the issue with the diesel. We've asked the team to feed this back and they'll be in touch with you to discuss this further.
Lovely AA man came to service car at…
Lovely AA man came to service car at home - very professional and very thorough. Extremley pleased with the service and will definitly recommed to family and friends
5 novembre 2026
Non scritta su invito
Risposta di AA Car Care
That's fantastic to hear, Theresa 😁. We're always here when you need us.
Fantastic servivce
Andrew was great, very nice guy, explained everything he had done & have lots of good advice
5 novembre 2026
Service quickly completed
21 ottobre 2026
This is a second review on the back of…
This is a second review on the back of them replying to me on here to get in touch. I can assure you I have been in touch everyday yet am still waiting on my refund nearly 2 months now. Communication is poor I have to constantly ring email and still no refund. Considering next steps if I don't recieve my refund.
5 novembre 2026
Non scritta su invito
Risposta di AA Car Care
Hi Ayfer, please send us an email at TheAA.ReviewTeam@theaa.com with copies of your reviews, along with your car reg and mobile number, and we'll be happy to get this looked into and chased up for you.
Very helpful and kept me informed…
Very helpful and kept me informed throughout the process
31 ottobre 2026
diagnostic check
I requested a diagnostic check on my car and was promised a comprehensive report would follow. I never received the report. The mechanic said he couldn't repair my car as they didn't do sensor replacement. When I asked for the report I was sent an email not a full report as expected.
2 novembre 2026
Risposta di AA Car Care
Hi Alan, we're sorry to hear you weren't happy with the report and that a repair wasn't possible.
We hope the repairs go well and that you're back on the move soon.
Feel like I didn’t get a full service …
The mechanic turned up and I mentioned there was an engine light on , he seemed to be worried about changing the oil and I said could you please change it because it hasn’t been done for a while , he made a funny face at me but did it . He said after the service he had tested the car and everything was ok , a week later my timing chain had to be changed because it was moving when the car was reved, I can’t believe he didn’t notice this problem as I thought it would have been one of the checks. Very annoyed the problem wasn’t found and feel the service was poor .
13 ottobre 2026
Risposta di AA Car Care
Hi Steve, we're sorry to hear you've been left feeling this way about your service and the issues you've experienced with the timing chain.
A lack of regular oil changes or low oil levels can sometimes contribute to timing chain wear, as dirty or insufficient oil can lead to premature chain stretch and tensioner problems. However, a garage would be best placed to fully diagnose the cause in your specific case.
We hope the repairs go smoothly and that you're back on the road again soon.
Excellent service
This is first time I have used aa for a mobile service. Definitely use again as it was really convenient for me as no hassle of having to get to an back to a garage. Thank you
3 novembre 2026
Excellent!
3 novembre 2026
Risposta di AA Car Care
We're over the moon to hear this about your service 🥰🚗.
I have a new car LeapMotor T03 I…
I have a new car LeapMotor T03 I arranged with The AA for an engineer to come to my home to give it its first service. I was very pleased with the engineer René. Who was very knowledgable and explained everything I needed to know. I would highly recommend The AA servicing to anyone.
2 novembre 2026
Mechanic communicated the job to me in…
Mechanic communicated the job to me in details. He made me feel very comfortable about my decision to use AA. Upon completing the job he explained what he did and advised on other matters that I need to resolve at a garage.
I will be using AA again. Thanks
2 novembre 2026
Good communication from booking too the…
Good communication from booking too the service - polite mechanic clean and tidy highly recommend
Nothing was a problem when asking questions and i felt i could trust his word thats so important
3 novembre 2026
Go jop friends help full
Go jop friends help full . on time pont out thing doing later the car runing beter
3 novembre 2026
I paid for a full service and did not…
I paid for a full service and did not receive what I paid for just the oil filter and oil and air filter was changed and that was it after I got in the car when mechanic had finished I had a warning on dash saying washer fluid low
3 novembre 2026
Risposta di AA Car Care
Hi Lee, we hope you've been in touch so we can get this looked into and reattend if needed.
📞 0330 018 3446
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