The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... Leggi di più
Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Wh... Leggi di più
L'azienda ha risposto
I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he w... Leggi di più
Dettagli dell'azienda
Informazioni su AA Car Care
Scritti dall'azienda
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Informazioni di contatto
Regno Unito
- theaa.com/car-care/mobile-mechanics
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very happy with the work carried out
Very happy with the work carried out, always kept up to date about everything
Very convenient
Very convenient. Service carried out well by pleasant mechanic. Price compares favourably.
simple to book
simple to book, they remind you they are booked for that day.
efficient mechanic.
Absolutely no fuss in the booking of…
Absolutely no fuss in the booking of and communication leading up to the work. Job was carried out. The mechanic (Scott) was courteous and respectful. All I need to do is test drive.
I used AA Car Care for an MOT
I used AA Car Care for an MOT. Failed on several points, ball joint excessively worn and another failed dust cover, and excess emissions readings. AA quoted for full suspension arm replacements despite the fact the ball joints can be replaced separately and a full replacement of exhaust system. Over £1000 of work. Took it to another garage and ball joints replaced and a good run cleared out the system to pass emissions test. Contact from AA was nearly non-existent. They claimed that I would be contacted once any update on MOT and that they would do all the contacting of the garage. MOT done by 11am (as seen on gov.uk). Nothing from AA until I chased them, several times in the afternoon, to be given that ridiculously expensive quote. Very poor service.
The service was great but....
The service was great, just annoying you cant edit the name and the technicians doesn't read the notes
Nice reliable man
Nice reliable man . Had to return to finish the service . Didn’t have a special tool to remove a filter
Our mechanic was very friendly and…
Our mechanic was very friendly and helpful when taking me through the service and the process. This was my first time using AA. Ill defiently be using them again!
Potrebbe usare l'IA per rispondereMostra di più
Excellent service
Excellent service, helpful mechanic. 2nd time I’ve used the service from home. Would recommend

Risposta di AA Car Care
Audi A4 oil service
Great service from the technician Martin. Called before he arrived, serviced the car on my driveway, completed the job without any issues.
Came exact time and replacement done…
Came exact time and replacement done at professional manor.
The mechanic was such a lovely guy and…
The mechanic was such a lovely guy and kept me informed at everything he would have had to do, also I had it done at my home which was very convenient.
Very friendly and helpful AA mechanic
Very friendly and helpful AA mechanic. Quick work and full explanation at the end.
Great service and answered all of my…
Great service and answered all of my questions, was very thorough and just did an excellent job overall.

Risposta di AA Car Care
First class service, fast, friendly and fair pricing
Elliot arrived at the time he stated and carried out the work to an exceptionally high standard. First time I've used the AA for this type of thing, will definitely use again.
The mechanic was knowledgeable and…
The mechanic was knowledgeable and helpful. The AA system, not so much. The AA failed to advise me that there was a 4-hour delay. I had to call them myself and was put on hold for 15 minutes. They did give me a small discount as a goodwill gesture.
Poor, nonsensical communication
The communication is poor, most of which arrived after the technician had left, no pre warning of arrival. In fact the guy rang me as he was reversing up the driveway. I received an email thanking me for dropping the car at the garage, that they would take things from there, what is that all about? This is a service at home! The technician arrived around 14:00 at 17:15 I received both email and text saying he should be with me at 14:05. Technician was excellent, polite, well mannered and explained everything he’d done. Unfortunately he’s being let down by the technical side of the organisation. Will seriously consider if this is the best route when the next service is due.

Risposta di AA Car Care
The communication from the mechanic was…
The communication from the mechanic was great and the work was carried out efficiently. I was extremely impressed with the quality of the work and the friendly, helpful mechanic. I would not hesitate to recommend the AA mobile service.
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